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Social Media 101
              @Mighty Casey Media LLC
OK - so what IS Social Media?
                          @Mighty Casey Media LLC
Why use it?

Tell your story
Create a community
Learn something
Teach something
Build something

                     @Mighty Casey Media LLC
It’s all about CONTENT


Share relevance, not trivia
What story are you telling?
Build engagement: be human
Who, what, when, where, why, how


                            @Mighty Casey Media LLC
Most critical tool:



Two of these - use ‘em




                         @Mighty Casey Media LLC
twitter



It’s a cocktail party conversation




                               @Mighty Casey Media LLC
#hashtags


use your core keywords
you’re a subject matter expert in ...
what?
find friends, influence people


                                @Mighty Casey Media LLC
Some tools:




and more appear all the time ...
                           @Mighty Casey Media LLC
facebook



now we’re at a dinner party
what to share

ask for new ideas & feedback
share your stories (blog posts, etc.)
it is NOT all-about-you
ACT on what you hear from your
customers!
Rules for sharing


1. Don’t post anything you wouldn’t
   want to see on the front page of the
   NY Times, above the fold.
2. When in doubt, refer back to Rule 1.
LinkedIn


you’re attending an industry
conference
Show expertise

build a company page
share your blog posts
join groups
ask and answer questions
recommend colleagues & vendors
Speaking of blogs

if you do only one “social” thing,
make it blogging
establish an editorial calendar
follow it
use a comment management system
Platforms
Ready for your closeup?




 Camera-shy? Use PowerPoint.
 Keep them short and snappy.
 Funny REALLY helps here.
the new kid


adds to your Google search weight
social-media insiders hang here
some great tools like Hangout
Say what?


comments are awesome
use them in both directions
manage them actively
Where are you?


Great engagement tools for brick and
mortar businesses
Offer deals, get instant feedback
Managing it all



organizing chaos
Brand Management 101

always be listening
draw up an SM policy
enforce that policy
never be defensive
ALWAYS tell the truth!
Want to learn more?

        Oct. 19, 2012
 Social Media 1/2 day course
      8:30am - 1:00pm
         Register on
techead.com/training-calendar

                         @Mighty Casey Media LLC
Recommended Reading


• Mashable
• Social Media Today
• Buzzfeed
• TechCrunch
• ReadWriteWeb

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2012 Social Media Lunch & Learn

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