SlideShare a Scribd company logo
1 of 80
Using Social Media to Grow Your Brand & Business October 6, 2011 Presented by: Leslie Vickrey & Michelle Krier Confidential information.
Q & A on Twitter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About ClearEdge Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Having a Little Fun: Social Trivia
Having a Little Fun: Social Trivia
POLL ,[object Object],HOW “IN” TO  SOCIAL MEDIA  ARE YOU? B.  HALFWAY   IN :  Registered with several networks but usage is limited C. BARELY IN:  I rarely use social media in any form. D. NOT IN:  I do not use social media at all
Social  Media  10 1
Defining Social Media
Social  Media  is big. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The  POWER  of Social Media The individual  AT THE CENTER  of the world . ,[object Object],[object Object],[object Object],[object Object]
People Trust People 78% of consumers trust people (even strangers) over traditional marketing and advertising.
CrowdSPRING
POLL ,[object Object],Which of the  BIG  social media sites is your business on? B.  LinkedIn C. Twitter D.  All
The  BIG  Three 1 2 3
POLL ,[object Object],How many active users does  Facebook  have? B. 600 million C. 800 million D. 1 billion
POLL ,[object Object],How many active users does  Facebook  have? B.  600 million C. 800 million D. 1 billion
[object Object],[object Object],[object Object],[object Object],[object Object],The Stats…
Infographic Insights –  Infographic and Data Source: OnlineSchools.org 2011
Facebook Marketing Examples DO  run contests – 12 comments re: winners… DO  respond to comments…
Facebook Marketing Examples DO  engage your community… DO  utilize the photo strip to promote products…
Facebook Marketing Examples DO  promote and encourage reviews… DO  run specials…
Facebook Marketing Examples DO  take advantage of relevant mainstream media to drive traffic into the storefront (online or in person)… DO  build credibility, post pictures…
Key Takeaways – Facebook ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The  BIG  Three 1 2 3
[object Object],[object Object],[object Object],[object Object],The Stats…
POLL ,[object Object],How quickly do professionals (new members) join  LinkedIn ? B.  2 per every 30 seconds C. 2 per minute
POLL ,[object Object],How quickly do professionals (new members) join  LinkedIn ? B.  2 per every 30 seconds C. 2 per minute
Infographic Insights LinkedIn March 2011 LinkedIn March 2011 LinkedIn September 2011
LinkedIn Marketing Examples DO  have employees link to your website and blog… DO  set up your company profile completely…
LinkedIn Marketing Examples DO  try to demonstrate a common theme among employees DO  try to solicit recommendations for your products/services DO  set up the news feed for your company profile (blog, twitter, etc.)…
LinkedIn Marketing Examples DO  ask questions to engage your community… DO  create actionable, targeted ads…
LinkedIn Marketing Examples DO  take advantage of highlighting your company’s products or services…
Key Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The  BIG  Three 1 2 3
POLL ,[object Object],About how many  Tweets  go out per day? B.  50 million C. 200 million C. 100 million
POLL ,[object Object],About how many  Tweets  go out per day? B. 50 million D. 200 million C. 100 million
[object Object],[object Object],[object Object],[object Object],The Stats…
Infographic Insights –  Infographic and Data Source:Lab42 2011
Twitter Marketing Examples DO  cross promote via multiple marketing channels…
Twitter Marketing Examples DO  thank partners, promote contests, encourage participation
Twitter Marketing Examples DO  live tweet/promote hash tags for events, post pictures
Twitter Marketing Examples
Twitter Marketing Examples DO  use Twitter’s advanced search to find people who meet the profile of your target audience
Twitter Marketing Examples
Key Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media’s Branding and Marketing Opportunities
People are talking about your brand . ARE YOU LISTENING?
Free Listening & Monitoring Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keywords you use on your website or in your analytics What to Listen For Products and services Company, leader and SME mentions Causes you support Your events/news/PR Customer compliances, compliments, questions Campaigns you’re managing The competition
The things your customers, competitors, investors, etc. think you are doing right Ways to improve – learn to look at negative social media feedback as a gift Ideas for new promotions, products, services and events What industry peers, leading thinkers and subject matter experts are talking about What to You Will Learn
Listening in Action: B2C ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listening in Action: B2B ,[object Object],[object Object],[object Object]
ARE YOU SHARING?
How to Share ,[object Object],[object Object],[object Object],[object Object]
Share the Content Followers Want Will it benefit them (learning, laughter, etc.?) Be Authentic in Voice and Activity Use one voice and make the content real Update Frequently  Respond to Comments, Questions, Likes, etc. Collaborate with Experts Good Content Comes from Good Partnerships Best Practices in Sharing
Sharing in Action: B2C ,[object Object],[object Object],[object Object],[object Object]
ARE YOU EXPANDING YOUR BRAND?
Leverage Alternative Social Networks Stake out new ground away from your competitors  Content Syndication Get partners, industry groups, etc. to share and post your content Create Dynamic Communities   Bring experts, consumers, fans, etc. together under your brand banner Create Fans by Engaging Genuinely & Creatively    Invite to share, engage, play, visit, comment. Give an active role Best Practices in Brand Expansion
Branding in Action: B2C ,[object Object],[object Object],[object Object],[object Object]
Branding in Action: B2B ,[object Object],[object Object]
ARE YOU GROWING YOUR BUSINESS?
Best Practices in Growing the Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Are Small Businesses Doing? –  Mashable Infographic 2011
What Are Small Businesses Doing? –  Mashable Infographic 2011
In Action ,[object Object],[object Object],[object Object],[object Object]
In Action ,[object Object],[object Object],[object Object],[object Object]
In Action
Ready to Take Action?
[object Object]
[object Object],[object Object]
Build Presence on Key Sites Begin with the sites that matter most for  your business.
The  BIG  Three + + Industry & Niche Sites + +
[object Object]
[object Object]
Lessons L earn ed ,[object Object],[object Object],[object Object],[object Object],[object Object]
Having a Little Fun: Social Trivia
Having a Little Fun: Social Trivia
It’s Your Turn… Questions? Comments?
Contact Us Anytime! Leslie Vickrey, President of ClearEdge Marketing Tel: 312.731.3149 Email:  [email_address]   Twitter: @lvickrey LinkedIn:  www.linkedin.com/in/lvickrey Facebook:  www.facebook.com/clearedgemktg   Michelle Krier, Sr. Director – Marketing & Social Media Tel: 414.617.3103 Email:  [email_address]   Twitter: @michellekrier LinkedIn:  www.linkedin.com/in/michellekrier Facebook:  www.facebook.com/clearedgemktg   Copyright ClearEdge Marketing
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Ita Roundtable: Pr And Social Media
Ita Roundtable: Pr And Social MediaIta Roundtable: Pr And Social Media
Ita Roundtable: Pr And Social Media
Michelle Krier
 
How to use social media for lead generation in B2B
How to use social media for lead generation in B2BHow to use social media for lead generation in B2B
How to use social media for lead generation in B2B
Nick Parker
 
Social Media Overview
Social Media OverviewSocial Media Overview
Social Media Overview
Social Wants
 
Social Media for Success
Social Media for SuccessSocial Media for Success
Social Media for Success
CIVIC Digital
 

What's hot (19)

CGA 2008: Innovative Marketing Kate Pietrelli
CGA 2008: Innovative Marketing Kate PietrelliCGA 2008: Innovative Marketing Kate Pietrelli
CGA 2008: Innovative Marketing Kate Pietrelli
 
Social media brockville
Social media brockvilleSocial media brockville
Social media brockville
 
B2B Social Media
B2B Social MediaB2B Social Media
B2B Social Media
 
Social Media Presentation
Social Media PresentationSocial Media Presentation
Social Media Presentation
 
Best Practices Social Media Marketing For Business
Best Practices Social Media Marketing For BusinessBest Practices Social Media Marketing For Business
Best Practices Social Media Marketing For Business
 
Ita Roundtable: Pr And Social Media
Ita Roundtable: Pr And Social MediaIta Roundtable: Pr And Social Media
Ita Roundtable: Pr And Social Media
 
Integrate PR & Social Media Tactics
Integrate PR & Social Media TacticsIntegrate PR & Social Media Tactics
Integrate PR & Social Media Tactics
 
How to use social media for lead generation in B2B
How to use social media for lead generation in B2BHow to use social media for lead generation in B2B
How to use social media for lead generation in B2B
 
Timo Elliott
Timo ElliottTimo Elliott
Timo Elliott
 
Social Media Overview
Social Media OverviewSocial Media Overview
Social Media Overview
 
Social Media & Marketing
Social Media & MarketingSocial Media & Marketing
Social Media & Marketing
 
Savvy Social Media 2
Savvy Social Media 2Savvy Social Media 2
Savvy Social Media 2
 
Digital marketing workshop 2013
Digital marketing workshop 2013Digital marketing workshop 2013
Digital marketing workshop 2013
 
Social Media for Success
Social Media for SuccessSocial Media for Success
Social Media for Success
 
Overview of social media marketing
Overview of social media marketingOverview of social media marketing
Overview of social media marketing
 
WISE Presentation
WISE PresentationWISE Presentation
WISE Presentation
 
VAWP Social Media Presentation
VAWP Social Media PresentationVAWP Social Media Presentation
VAWP Social Media Presentation
 
Connect with Social Media
Connect with Social MediaConnect with Social Media
Connect with Social Media
 
Social Media Seminar
Social Media SeminarSocial Media Seminar
Social Media Seminar
 

Similar to Using Social Media to Grow Your Business and Your Brand

Social Media To Increase Your Business At The Regional Chamber Of Commerc...
Social  Media To Increase Your Business At The  Regional  Chamber Of  Commerc...Social  Media To Increase Your Business At The  Regional  Chamber Of  Commerc...
Social Media To Increase Your Business At The Regional Chamber Of Commerc...
Shashi Bellamkonda
 
Keynote speech fanz slideshare
Keynote speech fanz slideshareKeynote speech fanz slideshare
Keynote speech fanz slideshare
Bloomtools
 

Similar to Using Social Media to Grow Your Business and Your Brand (20)

Gravity Summit January 18, 2012 Seminar
Gravity Summit January 18, 2012 SeminarGravity Summit January 18, 2012 Seminar
Gravity Summit January 18, 2012 Seminar
 
Social Media To Increase Your Business At The Regional Chamber Of Commerc...
Social  Media To Increase Your Business At The  Regional  Chamber Of  Commerc...Social  Media To Increase Your Business At The  Regional  Chamber Of  Commerc...
Social Media To Increase Your Business At The Regional Chamber Of Commerc...
 
Social Media & Freelancers Seminar
Social Media & Freelancers SeminarSocial Media & Freelancers Seminar
Social Media & Freelancers Seminar
 
Social Media To Increase Your Business At The Regional Chamber Of Commerc...
Social  Media To Increase Your Business At The  Regional  Chamber Of  Commerc...Social  Media To Increase Your Business At The  Regional  Chamber Of  Commerc...
Social Media To Increase Your Business At The Regional Chamber Of Commerc...
 
Social Media 101 for Business
Social Media 101 for BusinessSocial Media 101 for Business
Social Media 101 for Business
 
What's Missing from Your Social Media Program? How to Create an Effective Soc...
What's Missing from Your Social Media Program? How to Create an Effective Soc...What's Missing from Your Social Media Program? How to Create an Effective Soc...
What's Missing from Your Social Media Program? How to Create an Effective Soc...
 
Social Media 101 for Business
Social Media 101 for BusinessSocial Media 101 for Business
Social Media 101 for Business
 
International School Of Management How Social Media Plays A Major Role For M...
International School Of Management  How Social Media Plays A Major Role For M...International School Of Management  How Social Media Plays A Major Role For M...
International School Of Management How Social Media Plays A Major Role For M...
 
Carbon Outreach Training - SM4SOCENT
Carbon Outreach Training - SM4SOCENTCarbon Outreach Training - SM4SOCENT
Carbon Outreach Training - SM4SOCENT
 
Finanical Literacy
Finanical LiteracyFinanical Literacy
Finanical Literacy
 
Social Media 101 Final 070909
Social Media 101 Final 070909Social Media 101 Final 070909
Social Media 101 Final 070909
 
Keynote speech fanz slideshare
Keynote speech fanz slideshareKeynote speech fanz slideshare
Keynote speech fanz slideshare
 
Creating a Twitter Strategy - Twitter Training 201
Creating a Twitter Strategy - Twitter Training 201 Creating a Twitter Strategy - Twitter Training 201
Creating a Twitter Strategy - Twitter Training 201
 
American Independent Writers Going Freelance Workshop Nov 7 2009
American Independent Writers   Going Freelance Workshop Nov 7 2009American Independent Writers   Going Freelance Workshop Nov 7 2009
American Independent Writers Going Freelance Workshop Nov 7 2009
 
Social Media For Business 2011 presented by Heidi Otway, Director of PR and S...
Social Media For Business 2011 presented by Heidi Otway, Director of PR and S...Social Media For Business 2011 presented by Heidi Otway, Director of PR and S...
Social Media For Business 2011 presented by Heidi Otway, Director of PR and S...
 
Guerrilla e-marketing DORSET - Bridport
Guerrilla e-marketing DORSET - BridportGuerrilla e-marketing DORSET - Bridport
Guerrilla e-marketing DORSET - Bridport
 
What the *tweet* is social media?
What the *tweet* is social media?What the *tweet* is social media?
What the *tweet* is social media?
 
Revitilize Your Business With Social Media
Revitilize Your Business With Social MediaRevitilize Your Business With Social Media
Revitilize Your Business With Social Media
 
Social Media - How to start
Social Media - How to startSocial Media - How to start
Social Media - How to start
 
Integrating Marcom and Social Media C21 3 2010
Integrating Marcom and Social Media C21 3 2010Integrating Marcom and Social Media C21 3 2010
Integrating Marcom and Social Media C21 3 2010
 

Recently uploaded

Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
Renandantas16
 

Recently uploaded (20)

VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 

Using Social Media to Grow Your Business and Your Brand

  • 1. Using Social Media to Grow Your Brand & Business October 6, 2011 Presented by: Leslie Vickrey & Michelle Krier Confidential information.
  • 2.
  • 3.
  • 4. Having a Little Fun: Social Trivia
  • 5. Having a Little Fun: Social Trivia
  • 6.
  • 9.
  • 10.
  • 11. People Trust People 78% of consumers trust people (even strangers) over traditional marketing and advertising.
  • 13.
  • 14. The BIG Three 1 2 3
  • 15.
  • 16.
  • 17.
  • 18. Infographic Insights – Infographic and Data Source: OnlineSchools.org 2011
  • 19. Facebook Marketing Examples DO run contests – 12 comments re: winners… DO respond to comments…
  • 20. Facebook Marketing Examples DO engage your community… DO utilize the photo strip to promote products…
  • 21. Facebook Marketing Examples DO promote and encourage reviews… DO run specials…
  • 22. Facebook Marketing Examples DO take advantage of relevant mainstream media to drive traffic into the storefront (online or in person)… DO build credibility, post pictures…
  • 23.
  • 24. The BIG Three 1 2 3
  • 25.
  • 26.
  • 27.
  • 28. Infographic Insights LinkedIn March 2011 LinkedIn March 2011 LinkedIn September 2011
  • 29. LinkedIn Marketing Examples DO have employees link to your website and blog… DO set up your company profile completely…
  • 30. LinkedIn Marketing Examples DO try to demonstrate a common theme among employees DO try to solicit recommendations for your products/services DO set up the news feed for your company profile (blog, twitter, etc.)…
  • 31. LinkedIn Marketing Examples DO ask questions to engage your community… DO create actionable, targeted ads…
  • 32. LinkedIn Marketing Examples DO take advantage of highlighting your company’s products or services…
  • 33.
  • 34. The BIG Three 1 2 3
  • 35.
  • 36.
  • 37.
  • 38. Infographic Insights – Infographic and Data Source:Lab42 2011
  • 39. Twitter Marketing Examples DO cross promote via multiple marketing channels…
  • 40. Twitter Marketing Examples DO thank partners, promote contests, encourage participation
  • 41. Twitter Marketing Examples DO live tweet/promote hash tags for events, post pictures
  • 43. Twitter Marketing Examples DO use Twitter’s advanced search to find people who meet the profile of your target audience
  • 45.
  • 46. Social Media’s Branding and Marketing Opportunities
  • 47. People are talking about your brand . ARE YOU LISTENING?
  • 48.
  • 49. Keywords you use on your website or in your analytics What to Listen For Products and services Company, leader and SME mentions Causes you support Your events/news/PR Customer compliances, compliments, questions Campaigns you’re managing The competition
  • 50. The things your customers, competitors, investors, etc. think you are doing right Ways to improve – learn to look at negative social media feedback as a gift Ideas for new promotions, products, services and events What industry peers, leading thinkers and subject matter experts are talking about What to You Will Learn
  • 51.
  • 52.
  • 54.
  • 55. Share the Content Followers Want Will it benefit them (learning, laughter, etc.?) Be Authentic in Voice and Activity Use one voice and make the content real Update Frequently Respond to Comments, Questions, Likes, etc. Collaborate with Experts Good Content Comes from Good Partnerships Best Practices in Sharing
  • 56.
  • 57. ARE YOU EXPANDING YOUR BRAND?
  • 58. Leverage Alternative Social Networks Stake out new ground away from your competitors Content Syndication Get partners, industry groups, etc. to share and post your content Create Dynamic Communities Bring experts, consumers, fans, etc. together under your brand banner Create Fans by Engaging Genuinely & Creatively Invite to share, engage, play, visit, comment. Give an active role Best Practices in Brand Expansion
  • 59.
  • 60.
  • 61. ARE YOU GROWING YOUR BUSINESS?
  • 62.
  • 63. What Are Small Businesses Doing? – Mashable Infographic 2011
  • 64. What Are Small Businesses Doing? – Mashable Infographic 2011
  • 65.
  • 66.
  • 68. Ready to Take Action?
  • 69.
  • 70.
  • 71. Build Presence on Key Sites Begin with the sites that matter most for your business.
  • 72. The BIG Three + + Industry & Niche Sites + +
  • 73.
  • 74.
  • 75.
  • 76. Having a Little Fun: Social Trivia
  • 77. Having a Little Fun: Social Trivia
  • 78. It’s Your Turn… Questions? Comments?
  • 79. Contact Us Anytime! Leslie Vickrey, President of ClearEdge Marketing Tel: 312.731.3149 Email: [email_address] Twitter: @lvickrey LinkedIn: www.linkedin.com/in/lvickrey Facebook: www.facebook.com/clearedgemktg Michelle Krier, Sr. Director – Marketing & Social Media Tel: 414.617.3103 Email: [email_address] Twitter: @michellekrier LinkedIn: www.linkedin.com/in/michellekrier Facebook: www.facebook.com/clearedgemktg Copyright ClearEdge Marketing
  • 80.