The document is a resume for Michelle Gifford. It summarizes her objective of seeking long-term employment with a company that values quality and service. It then outlines her qualifications including 7 years of management experience, 10 years of manufacturing and industrial work, and proficiency in various software. Her employment history is described, highlighting roles in quality inspection, management, and graphic design over the past 20 years.
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mgifford07@outlook.com 234 County Road 5, Woodville, Alabama 35776 (256) 244-2382
OBJECTIVE
I am looking to establish long-term employment with a company that promotes quality products and service. I am a
dependable, hardworking, highly motivated worker with a passion for excellence. I take pride in my work and eager to
develop new and specialized skills. I look forward to obtaining a position that provides me the opportunity to meet
and exceed goals, while allowing me to contribute to the continued growth and success of the organization.
SUMMARY OF QUALIFICATIONS
Seven years experience in management and supervisory positions.
Ten years in manufacturing and industrial work, including quality inspection and machine operator.
Proficient in Microsoft Office programs (Word, Excel, Outlook, and PowerPoint), Lotus, ACT Pro, Corel
Draw, and PhotoImpact Pro.
Excellent written and verbal communication skills.
Experienced in customer billing, spreadsheets, and typing ability of 75 WPM with no errors.
Meticulous worker; attentive to quality and detail.
Responsible, dependable, punctual; take pride in work.
Ability to coordinate, prioritize, and multitask.
Demonstrate flexibility within a fast-paced challenging environment.
Ability to take initiative and recognize needs.
Knowledge of the Automotive Industry.
EMPLOYMENT
Preferred Precision Group
Chattanooga, Tennessee
Supervisor 2015 – Present
Work closely with Quality Inspectors to ensure procedures are being followed per work instructions.
Ensure inspection process is performed to the highest standards for customer satisfaction.
Responsible for providing extensive data sheets outlining all non-conforming products, the nature and location of
the non-conformities, identification of the product and any other data that is required and/or pertinent to the
project.
Work with local temporary staffing agencies to hire and schedule employees for assignments as necessary, ensure
assignments have proper work instructions and employees are trained.
Evaluate employees’ job performance to ensure procedures are consistent with PPG policies and practices.
Atco Industries
Chattanooga, Tennessee
Quality Inspector 2014 – 2015
Inspect automotive parts for defects or damage and ensure product meet quality and safety standards.
Ensure all testing and inspection is performed to the highest standards.
MICHELLE GIFFORD
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Travel to various automotive industries for quality inspection.
Five Points Dairy Bar
Scottsboro, Alabama
Assistant Manager 2013 – 2014
Managed different areas of restaurant operations such as customer relations, vendors’ relations and
inventory control.
Receiving and checking quality of food from vendors.
Maintain sanitation, health and safety standards in work areas.
M&M Creative Wonders
Elora, Tennessee
Owner/Graphic Designer 2006 – 2010
Designed and printed custom t-shirts using a heat press machine; airbrushed various items.
Designed logo for Breast Cancer Awareness theme for twenty-six runners in Texas for two years. Custom
printed t-shirts, caps and banners for relay.
Created vinyl window decals using vinyl plotter.
Shipped orders worldwide.
Created website for the business.
Movie Gallery
Fayetteville, Tennessee
Assistant Manager 2005 – 2008
Received, checked and shelved all merchandise products.
Responsible of company bank deposits as required by the store manager.
Made collection calls for recovery of overdue accounts.
Settled credit card machines and cash registers each night.
Lots of Love Daycare
Woodville, Alabama
Assistant Manager/Childcare 2003 – 2005
Responsible for making sure that all children were accounted for throughout the day.
Maintained open channel of communication with all parents and handled calls from parents daily.
Assisted teachers in monitoring outdoor activities for children.
Certified in First Aid and CPR.
Industrial Galvanizers Birmingham
Steele, Alabama
Sales and Marketing Manager 2000 – 2003
Created a PowerPoint presentation during a business conference to teach the company’s sales and marketing team
how to use new software that was proven to generate more customers and lead to more sales.
Developed various marketing materials such as brochures, white papers, product descriptions, standardized sales
scripts, proposals, presentations and newsletters.
Generated leads, initiated cold calls to prospective customers, followed up, performed pre-sales activities and
closed transactions.
High success rate of turning cold calls into sales.
Created spreadsheets and prepared monthly sales performance report.
Ensured fast turnaround times.
Billing
Processed all customer-billing transactions.
Issued billing adjustments; print and mail customer invoice.
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Shipping and Receiving
Prepared bill of lading; checked items to be shipped against work orders to make sure that quantities, destination,
and routing were correct.
Receive and unload material; operated forklift and combilift to move material.
Maintain department database, prepare routine reports and file shipping and receiving records.
Quality Inspector
Mark items to verify acceptance or rejection status.
Clean or repair materials after galvanizing to correct defects found during inspection.
Operated quench tank to cool parts after galvanizing.
Operated overhead crane to transfer zinc blocks to kettle.
Inspect and weigh raw and processed material.
Weigh Scale Operator
Maintain a control environment in scale house to ensure proper operation of the computerized scale system.
Recorded weights, quantities, part description and customer information.
EDUCATION
Woodville High School
Woodville, Alabama
Diploma 1995
Jackson County Technical School
Hollywood, Alabama
Photography 1995
Motlow State Community College
Lynchburg, Tennessee
Psychology/Sociology August 2005 - December 2006
EMT IV January 2006 –December 2006
Deans’ List
3.8 GPA