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MICHAEL M. PIERCE 
Ames, IA 50010 
515.231.8917 piercemichael980@yahoo.com 
TECHNICAL SUPPORT 
Interested in a position in either emerging or existing technologies. Enthusiastic about prioritization 
and management of technical processes. Experienced in documentation, communication and 
execution of test activities in both Manufacturing and Engineering via verbal or written means. 
Quickly adaptable to new or changing environments. Experienced with Microsoft Office suite, 
including Outlook, Excel, Project and Access. Prior experience with AUTOCAD by AutoDesk. 
WORK EXPERIENCE 
QPS Employment 2014 
Wal-Mart (Ames, IA) 
Overnight stocker 
PDM Company (Boone, IA) 
Vegetable oil bottling and general labor 
American Pavilion 
General labor 
Manpower 
Zodiac Equipment Restoration, Chicago IL 2014 
Technician (at ISU Ames IA) 
 Fire restoration of office and laboratory equipment. Disassembled, examined equipment and 
cleaned then reassembled. 
 Equipment included but not limited to: Desk top PCs, Magnetic Mixers, Chemical Analysis 
Machinery, Rarified Gas Analysis, Centrifugal Separators. 
Heartland Ag, Ames, IA 2014 
Assembly Technician 
 Assembled Tool Bar Spreaders per customer specification. Anhydrous ammonia, Liquid fertilizer, 
Water wagons, Running gear, etc. 
 Insured quality workmanship and documentation. 
AEROTEK 
Hach Chemical, Ames, IA 2012 – 2013 
Line Operator 
 Primary assignment as line operator at Hach Corporation, a manufacturer of water testing 
systems. 
 Performed quality tests under the following guidelines to ensure product conformance to 
engineering specifications: 
 Monitored processes for safety adherence according to OSHA requirements. 
PowerFilm, Inc., Ames, IA 2006 – 2012 
Machine Operator/Technician 
 Operated and maintained custom-built machinery used in the manufacture of thin film flexible 
solar panels. 
 Tracked critical operational criteria of pressures, flows, temperatures in customized computer 
system to ensure production met customized standards. 
 Measured chemical and physical reactions by lot for quality assurance. 
 Monitored situations involving volatile and lethal gases, high voltage electricity, and large-scale
MICHAEL M. PIERCE 
Ames, IA 50010 
515.231.8917 piercemichael980@yahoo.com 
vacuum chambers. 
 Developed and enforced operator safety criteria by vigilant process supervision. 
 Performed maintenance as required to custom machinery, mechanical operation of equipment, 
sensors, heating and cooling elements, vacuum pump operation. 
Sauer-Danfoss, Ames, IA 2005 
Field Service Technician 
 Performed onsite analysis of customer problems and complaints. 
 Coordinated solutions between Sauer-Danfoss and the client. 
 Provided Call Center support for inquiries. 
Midwest Bolt and Nut, Niles, MI 2003 - 2004 
Inside Sales Representative 
 Analyzed customer needs for fasteners, abrasives and other industrial supplies. 
 Managed inventory by tracking production and purchase orders. 
 Processed 1000+ sales orders per month in customized order entry system, including expedited 
emergency orders. 
Power Gear (Division of Actuant), Mishawaka, IN 2001 - 2003 
Hydraulic Products Engineer/Manager 
 Created all BOMs (Bill of Materials), drawings, and engineering changes for all hydraulic 
components, jacks, cylinders, pumps, valves and controls. 
 Coordinated daily production schedule according to customer requirements. 
 Synchronized supplier shipments according to production schedule. 
 Issued reports detailing backorders on daily/weekly/quarterly basis. 
 Provided sales projection reports on quarterly basis. 
Neff Engineering, Indianapolis & South Bend, IN 1987 - 2001 
Outside Sales Representative and Engineer 
 Aided customers in sourcing factory maintenance components used in the operation, design and 
engineering of hydraulic, pneumatic or electronic solutions. 
 Designed and supervised construction of customized hydraulic power units. 
 Experienced with plastic injection molding, die casting, foundry, forges and various metal 
manufacturing methods. 
 Developed standardized customer production lines in conjunction with client requirements. 
 Issued monthly reports forecasting potential sales. 
Diebold, Inc., Indianapolis, IN 1986 - 1987 
Field Service Technician 
 Repaired ATMs and other machines in the banking industry. 
 Managed periodic maintenance of ATMs in assigned territory. 
EDUCATION 
BS, Engineering Technology, Purdue University 1985, West Lafayette, IN

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Michael M. Pierce Technical Support and Operations Resume

  • 1. MICHAEL M. PIERCE Ames, IA 50010 515.231.8917 piercemichael980@yahoo.com TECHNICAL SUPPORT Interested in a position in either emerging or existing technologies. Enthusiastic about prioritization and management of technical processes. Experienced in documentation, communication and execution of test activities in both Manufacturing and Engineering via verbal or written means. Quickly adaptable to new or changing environments. Experienced with Microsoft Office suite, including Outlook, Excel, Project and Access. Prior experience with AUTOCAD by AutoDesk. WORK EXPERIENCE QPS Employment 2014 Wal-Mart (Ames, IA) Overnight stocker PDM Company (Boone, IA) Vegetable oil bottling and general labor American Pavilion General labor Manpower Zodiac Equipment Restoration, Chicago IL 2014 Technician (at ISU Ames IA)  Fire restoration of office and laboratory equipment. Disassembled, examined equipment and cleaned then reassembled.  Equipment included but not limited to: Desk top PCs, Magnetic Mixers, Chemical Analysis Machinery, Rarified Gas Analysis, Centrifugal Separators. Heartland Ag, Ames, IA 2014 Assembly Technician  Assembled Tool Bar Spreaders per customer specification. Anhydrous ammonia, Liquid fertilizer, Water wagons, Running gear, etc.  Insured quality workmanship and documentation. AEROTEK Hach Chemical, Ames, IA 2012 – 2013 Line Operator  Primary assignment as line operator at Hach Corporation, a manufacturer of water testing systems.  Performed quality tests under the following guidelines to ensure product conformance to engineering specifications:  Monitored processes for safety adherence according to OSHA requirements. PowerFilm, Inc., Ames, IA 2006 – 2012 Machine Operator/Technician  Operated and maintained custom-built machinery used in the manufacture of thin film flexible solar panels.  Tracked critical operational criteria of pressures, flows, temperatures in customized computer system to ensure production met customized standards.  Measured chemical and physical reactions by lot for quality assurance.  Monitored situations involving volatile and lethal gases, high voltage electricity, and large-scale
  • 2. MICHAEL M. PIERCE Ames, IA 50010 515.231.8917 piercemichael980@yahoo.com vacuum chambers.  Developed and enforced operator safety criteria by vigilant process supervision.  Performed maintenance as required to custom machinery, mechanical operation of equipment, sensors, heating and cooling elements, vacuum pump operation. Sauer-Danfoss, Ames, IA 2005 Field Service Technician  Performed onsite analysis of customer problems and complaints.  Coordinated solutions between Sauer-Danfoss and the client.  Provided Call Center support for inquiries. Midwest Bolt and Nut, Niles, MI 2003 - 2004 Inside Sales Representative  Analyzed customer needs for fasteners, abrasives and other industrial supplies.  Managed inventory by tracking production and purchase orders.  Processed 1000+ sales orders per month in customized order entry system, including expedited emergency orders. Power Gear (Division of Actuant), Mishawaka, IN 2001 - 2003 Hydraulic Products Engineer/Manager  Created all BOMs (Bill of Materials), drawings, and engineering changes for all hydraulic components, jacks, cylinders, pumps, valves and controls.  Coordinated daily production schedule according to customer requirements.  Synchronized supplier shipments according to production schedule.  Issued reports detailing backorders on daily/weekly/quarterly basis.  Provided sales projection reports on quarterly basis. Neff Engineering, Indianapolis & South Bend, IN 1987 - 2001 Outside Sales Representative and Engineer  Aided customers in sourcing factory maintenance components used in the operation, design and engineering of hydraulic, pneumatic or electronic solutions.  Designed and supervised construction of customized hydraulic power units.  Experienced with plastic injection molding, die casting, foundry, forges and various metal manufacturing methods.  Developed standardized customer production lines in conjunction with client requirements.  Issued monthly reports forecasting potential sales. Diebold, Inc., Indianapolis, IN 1986 - 1987 Field Service Technician  Repaired ATMs and other machines in the banking industry.  Managed periodic maintenance of ATMs in assigned territory. EDUCATION BS, Engineering Technology, Purdue University 1985, West Lafayette, IN