SlideShare a Scribd company logo
1 of 99
A Brief Message From Sarah
“I wish could be there with
you, but I have some
important business I needed
to attend to.”
Our Sponsors
Our Panelists
Justin Kerley
Director of Searching
Marketing
Chad Spaude
Director of Web Services
Emily Brandt
Social Media Specialist
Learn
The Inevitable
Changes in Digital
Marketing
Ryan Miller
What’s Happened?
Search Engine Optimization
Pay-Per-Click
Social Media
Email Marketing
SEO
HTTPS
October 2017
SEO
HTTPS
October 2017
Secure Web Experience (Encryption,
Data Integrity, Authentication)
Ranking Signals (Google favors secure
websites) + User Experience (visitor
comfort)
Convert Website to HTTPS and Update
Current Redirects
HTTPS
October 2017
November 2017
Voice
Search
SEO
Voice Search Growth
November 2017
Searches using our voices – cell
phones, Google Home, Amazon Alexa
Growth in users making searches using
their voices
Conversational optimization –
conversational keywords, FAQ pages,
structured data markup (schema tags)
HTTPS
November 2017
October 2017
Voice
Search
SEO
Mobile-
First
Indexin
gJanuary 2018
Mobile-First Indexing
January 2018
Ranking factors based on mobile
version of website
Mobile/responsive version of a
webpage is what’s crawled first and
determined for ranking
Make sure website is responsive/has a
mobile version
HTTPS
November 2017
October 2017
Voice
Search
SEO
Mobile-
First
Indexin
gJanuary 2018
July 2018
Mobile-
geddonP
art 2
Mobilegeddon Part 2
July 2018
Mobile page speed becomes a ranking
factor
Websites will rank higher when mobile
versions load quickly
Consider using the PageSpeed report
and LightHouse
HTTPS
October 2017
November 2017
Voice
Search
SEO
Mobile-
First
Indexin
gJanuary 2018
Chrome
Non-
HTTPS
July 2018
July 2017
Mobile-
geddon
Part 2
Chrome Non-HTTPS
July 2018
Chrome browser will mark non-HTTPS
sites as ‘not secure’
Chrome warns visitors to avoid
providing sensitive information to
prevent attackers
Consider migrating your website from
HTTP to HTTPS immediately
PPC
Outstream
Video Ads
April 2018
PPC
Outstream Video Ads
April 2018
Video advertisements operating on
mobile devices across Google video
partner mobile sites and apps
Similar to banner ads, users will see a
volumeless video ad displayed
Depending on market, consider using
this feature to build brand awareness
Outstream
Video Ads
April 2018
April 2018
Phrase
Free
Campaigns
PPC
Phrase Free Campaigns
April 2018
Google My Business Ads displaying
without keywords
GMB ads display with information like
address and category instead of set
keywords
Currently experimenting – when
launched, consider joining the bidding
war
Outstream
Video Ads
April 2018
April 2018
Phrase
Free
Campaigns
PPC
Responsive
Search Ads
Headlines
May 2018
Responsive Search Ad
Headlines
May 2018
More ad headline possibilities and
description characters
Machine learning models do the work.
More combinations means more
opportunities to compete.
Once rolled out – use it to increase
opportunity for exposure in AdWords
campaigns
Outstream
Video Ads
April 2018
April 2018
Phrase
Free
Campaigns
PPC
Responsive
Search Ads
Headlines
May 2018
May 2018
Audience
Network
Audience Network
May 2018
New display network combining search
signals, AI assets and audience graph
Additional audience reach that cannot
be accessed through Google +
Facebook
If doing Bing advertising, consider
Audience Ad Campaigns for extended
reach
Outstream
Video Ads
April 2018
April 2018
Phrase
Free
Campaigns
PPC
Responsive
Search Ads
Headlines
May 2018
Google
Rebranding
June 2018
May 2018
Audience
Network
Google Rebranding
June 2018
Retiring AdWords & DoubleClick
brands to simplify
Three primary brands – Google Ads,
Google Marketing Platform, Google Ad
Manager
Become familiar with these services
and evaluate how they can impact your
business
Social
Videos
On
YouTubeJanuary 2018
SOCIAL
Videos On YouTube
January 2018
The second largest search engine in
the world – exposure with user
convenience
Potential leads heavily using YouTube
for research and engagement
Consider using YouTube to get relevant
content out that is beneficial to
audience
Videos
on
YouTubeJanuary 2018
January 2018
Facebook
Newsfeed
Throttle
SOCIAL
Facebook Newsfeed
Throttle
January 2018
Less Business, More Personal
Organic posting doesn’t have the same
presence
Facebook Advertising
Videos
On
YouTubeJanuary 2018
January 2018
Facebook
Newsfeed
Throttle
SOCIAL
Dark
SocialFebruary 2018
Dark Social
February 2018
Digital word-of-mouth sharing
Engagement that cannot be
tracked/monitored
Reference it when analyzing metrics
with no clear pathway
Videos
On
YouTubeJanuary 2018
January 2018
Facebook
Newsfeed
Throttle
SOCIAL
Dark
SocialFebruary 2018
June 2018
Instagram
TV – IGTV
Instagram TV - “IGTV”
June 2018
Hour long video uploads
Brands and Companies will have
access to sharing relevant content to
their audience
Share events, employee and product
highlights, how-to’s
Videos
On
YouTubeJanuary 2018
January 2018
Facebook
Newsfeed
Throttle
SOCIAL
Dark
SocialFebruary 2018
Facebook
Snooze
June 2018
June 2018
Instagram
TV - IGTV
Facebook Snooze
June 2018
Use keywords to block content
Users can hide posts in their newsfeed
for 30 days based on set keywords
Consider your presence on Facebook
Email
Interactiv
e Email
December 2017
EMAIL
Interactive Email
December 2017
Functionality for users to take actions
within an email
Users can engage via
dropdowns/navigation, photo galleries,
quizzes and polls + events can be
tracked
Design and develop e-mail campaigns
that encourage the user to interact with
the e-mail
Interactiv
e Email
December 2017
February 2018
Artificial
Intelligen
ce
EMAIL
Artificial Intelligence
(AI)
February 2018
Amazon Alexa, Google Home and Siri
AI records conversational searches
Consider listening to conversations
consumers have with AI – build
content, send times and promotion
ideas around them
Interacti
ve Email
December 2017
February 2018
Artificial
Intelligen
ce
EMAIL
Chatbots
May 2018
Chatbots
May 2018
Computer programs powered by AI
designed to improve customer
experience and communications
Improve engagement, response-rate
and content distribution
Implement Chatbots on website and
use e-mail marketing to seal the deal
Interactiv
e Email
December 2017
February 2018
Artificial
Intelligen
ce
EMAIL
Chatbots
May 2018
June 2018
Marketing
Automation
Marketing Automation
June 2018
Eliminating repetitive tasks while
continuing to engage with customers
automatically
Target people based on behavior,
preferences and history
Implement MA into your e-mail strategy
to enhance user experience
General Data
Protection Regulation
(GDPR)
May 2018
Regulation in Europe protecting user
data
Websites can be in violation and
ultimately penalized
Ensure your website is GDPR
compliant – forms, security,
disclaimers, etc.
Focusing on 2019
Questions?
Our Sponsors
Our Sponsors
Friggatriskaidekaphobia
Fear of Friday the 13th
Inspire Your Growth
WorkWise is…
• Developer of OnContact CRM & WorkWise ERP
• Headquartered in Menomonee Falls
• Award Winning Company & Products
OnContact CRM
Choose whether you want to
deploy OnContact CRM in the
cloud or on-premise. You can always
switch if your needs change.
IN THE CLOUD
● Campaign Management
● Email Marketing ● Email Designer
MARKETING AUTOMATION
● Lead Qualification● Lead Scoring
● Landing Page Integration
● Web Visitor Tracking
CUSTOMER SERVICE
● Incident Management
● Defect Tracking ● Knowledge Base
● Asset & Contract Management
● Pipeline Management
● Relationship Management
● Workflow Automation
MANAGEMENT
● Reporting & Dashboards
● Productivity Analysis
Choose whether you want to
deploy OnContact CRM in the
cloud or on-premise. You can always
switch if your needs change.
ON-PREMISE
● Customization
● QuickBooks Integration
● Integration
TOOLS
● Document Management
● Deduplication ● Security
● Powered by Google Maps
● Supports Filtering
● Embedded in OnContact
CRM MAPPING
● Map Companies, Contacts,
Opportunities & Leads
● Contact Management
● Opportunity Management
SALES
● Quotation Management ● Mobile CRM
● Social CRM
How many Friday the 13th Movies were released? 12
Our Panelists
Justin Kerley
Director of Searching
Marketing
Chad Spaude
Director of Web Services
Emily Brandt
Social Media Specialist
Share
Grow
Programmatic
Advertising 101
Anne Koepp
"Programmatic buying is the
gluten of advertising“
– Jimmy Kimmel
Definition
s
Definition #1:
“Programmatic”
Programmatic
Advertising is the
method that
publishers and
advertisers use to
sell and buy online
ads through an
exchange.
Definition #2:
“Supply-Side Platform”
A supply-side
platform (SSP) is a
piece of software
used to sell
advertising in an
automated fashion.
SSPs are most often
used by online
publishers to help
Definition #3:
“Demand-Side
Platform”
A demand-side
platform (DSP) is a
system that allows
buyers of digital
advertising inventory
to manage multiple ad
exchange and data
exchange accounts
through one
Definition #4:
“Real-Time-Bidding”
RTB (Real-Time-
Bidding) is the
process of
buying/selling ad
inventory in
milliseconds based
on user data.
Let’s See this Play Out:
Example:
Example:
Programmatic Platforms:
DoubleClick, AdWords
& LinkedIn
Overview
AdWords (GDN)
Google Display
Network
Text, Image and
Video Ads
Cost-per-click
No Minimum ad
spend
DoubleClick
Access to 100+ ad
exchanges
Image, Rich Media,
Native and Video Ads
Cost-per-million
impressions
$20K / month minimum
ad spend
Targeting
AdWords (GDN)
Device targeting
Some demographics,
location, topics,
interests
Remarketing to users
whom have previously
visited your website
GDN user data
DoubleClick
Desktop, Mobile,
Tablet, Smart TV
Advanced Targeting
capabilities –
locations,
demographics,
interests.
Segment previous
visitors and new users
Third Party Data
Bidding Options
AdWords (GDN)
3 options:
Automated
Bidding
Custom Bids
Bid
Adjustments
DoubleClick
2 options:
Automated bidding
Manual bidding
LinkedIn Ads
Ad Types
In-Mail
Text Ads (not
recommended)
Image Ads
Video Ads (New)
Targeting
Account Targeting
(ABM)
Contact Targeting
(email lists)
Website Retargeting
Profile: job title,
company, industry,
seniority and more.
Walk Before You
Run
Step 1: Targeting your ideal audience
Platform:
LinkedIn
Define your
audience: Job,
Industry,
Company,
Seniority, etc.
Great place to
promote content
and create brand
Step 1: Targeting your ideal audience
Step 1: Targeting your ideal audience
Step 2: Combine Targeting Methods
Platform: GDN
(AdWords)
Refine your
audience even
further by
targeting based
on interests
Step 2: Combine Targeting Methods
Target based on
interests:
Affinity
Audiences
Custom Affinity
Audiences
In-Market
Audiences
Step 2 : Combine Targeting Methods
Target based on demographics:
Step 3: Layer Remarketing
Platform: GDN
(AdWords)
Now that
you’ve
captured your
initial
audience…
begin to
remarket
Step 3: Layer Remarketing
AdWords Remarketing
Under “choose how to
target your ads” 
“interests and
remarketing”
Google will give you a
tag (a piece of code) to
be installed on all of
your website’s pages to
track “hits”
Your default remarketing
list is “All Visitors”
Step 3: Remarketing
Other remarketing options:
Video remarketing
Dynamic remarketing
Customer list remarketing
Remarketing for search ads
Step 4: A/B Test Ads and Find a Champion
Test:
Call to actions
Colors, images and
backgrounds
Value propositions
Landing Page Forms
“Optimize” vs.
“Rotate
Indefinitely”
Take the Plunge into
Programmatic
Criteria:
Budget
Audience
Questions?
Thank You!

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Digital Marketing Trends and Strategies from 2018 to Mid-2019

Editor's Notes

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  20. Use the other slide that mentions ERP if selling CRM to a Manufacturer who might be interested in ERP. Otherwise just stay focused on CRM.
  21. The key points to this slide are: OnContact is a complete CRM to support the needs of sales, customer service, marketing and management You get everything for one price including mobile – no extra charges for advanced features You have the choice of deploying in the Cloud or On Premise – both are the same product and functionality
  22. Tailor this slide to add customers that are relevant in industry, geography or use WorkWise ERP Find customers you know to tell a quick story on their success relevant to your prospect’s situation.
  23. Thank, introduce What programmatic is, how programmatic platforms like DoubleClick compare to AdWords GDN and social media display capabilities. How you can achieve what programmatic platforms can achieve with a smaller budget. Explain disclaimer (Adwords = Google Ads, DoubleClick = Google Marketing Platform)
  24. Show of hands How “Gluten” is a buzzword
  25. Starting from basics – go over some “main” definitions
  26. Programmatic Advertising is the method that publishers and advertisers use to sell and buy online ads through an exchange.” Uses machines or online platforms to both buy and sell ad inventory. Programmatic platforms are used by both marketers & publishers Explain traditional buying. A marketer would go to a publisher directly to purchase ad inventory, which involved negotiation RFP etc. AKA human involvement and manual work. Now, you can automatically, place bids on ad spaces that are selected based on the type of audience you are trying to reach. Publishers get the best price on inventory. Programmatic refers to display. Explain paid search difference.
  27. “A supply-side platform (SSP) is a piece of software used to sell advertising in an automated fashion. SSPs are most often used by online publishers to help them sell display, video and mobile ads.” The platform that automates the process of selling inventory. Takes a look at what buyers are out there, and finds the highest bid out there. Designed to maximize the prices their impressions sell at.
  28. “A demand-side platform (DSP) is a system that allows buyers of digital advertising inventory to manage multiple ad exchange and data exchange accounts through one interface.” Opposite of SSP, the platform used to buy ad inventory. Ad inventory that reaches your ideal, or target audience. DSPs and SSPs often have the same platform but with different interfaces. So DoubleClick has “DoubleClick for Publishers”.
  29. “RTB (Real-Time-Bidding) is the process of buying/selling ad inventory in milliseconds based on current user data” Often used interchangeably. Not all programmatic advertising used RTB. Programmatic determines what ad inventory will be bought and sold, and RTB is simply the method of purchasing. RTB involves an online auction in an open marketplace where other bidders have the opportunity to purchase an ad space, and the decision based on who has the highest bid is made in millisecond. Ad space that is sold is determined by the target audience.
  30. https://youtu.be/vZykSJxdDhE
  31. Publisher = Wookiepedia Ad (Marketer) = StarWars Legos
  32. Publisher = NPR Ad (Marketer) = Terminix
  33. Talk about the capabilities of DoubleClick, and how it compares to other platforms with display capabilities
  34. Who has used AdWords specifically for display? DoubleClick? In a Nutshell: AdWords has both a search network and a display network (we will be talking about display). Both have similar targeting methods – by domain and keywords. Display network expands this, and factors in other user data like interests and behavior. DoubleClick takes behavior/interest targeting to the next level. Acquires/processes data more quickly
  35. Difference between GDN and Third-Party Data Providers Google Display only allows you to purchase inventory only with publishers who are registered with the Google Display Network (Publishers use AdSense). DoubleClick has access to over 100 ad exchanges (therefore more publishers) 1 billion publishers vs 2 million Difference in creative options (rich media and native ads) Difference in purchasing (cost-per-click vs. cost per million impressions) Lastly, no minimum ad spend vs. $20,000/month. So even though DoubleClick boasts stronger targeting and more access to various ad exchanges, it’s far more expensive.
  36. Device targeting – DoubleClick has expanded to integrate Smart TVs and TV apps (Hulu) Both can target by locations, demographics and interests, however DoubleClick is more advanced (3rd party data) Both can remarket, but DoubleClick is more efficient at segmenting out previous visitors and those who have never been on your website before (good for testing ad creative). Most important thing: DoubleClick has access to 35 third-party providers where GDN can only collect behavioral data from users within the GDN.
  37. Explain what is on screen Third party data is information that is collected by a separate platform. Third party platforms essentially pay publishers for details about their users so they can put “profiles” together. They then sell these “profiles” to advertisers and DSPs like DoubleClick. This information provides more behavioral data which can then be used to cast your net wider and target more users.
  38. Both offer automated bidding Automatically adjusts based on what goals you have set, whether that’s optimized for clicks, ad placement or something else. GDN also offers: Custom bids allows you to set the max CPC for individual keywords or other targeting methods like placements, interests, etc. Bid adjustments increase/decrease bids by a certain percentage i.e. Increase bids on users who are retuning visitors by 30% DoubleClick also offers: Manual bid optimization, changing your bids per each ad.
  39. Question – Who uses LinkedIn? Social is another option for display ads. Limited to just that social platform as a publisher, but you have unique targeting capabilities.
  40. Ad types In-mail Text ads Image ads Video ads (new) Targeting Account Contact targeting Website retargeting Profile (industry, employer, etc.) Bidding More expensive than GDN CPC 2.56 vs. 12.88
  41. Programmatic platforms do have some strong capabilities when it comes to targeting audiences and the number of publisher platforms. Captures wide net, while still targeting relevant users Here’s how you can target relevant users while taking advantage of lower-budget platforms
  42. Work through funnel – first stage is to build awareness Target demographics w/ LinkedIn (good for B2B) Promote content
  43. Location, industry, job title = 21,000
  44. More targeting options
  45. Use GDN to bring in audience based on interests and topics
  46. Affinity audience – 80 different categories Custom affinity – by keywords on page In-Market – reach audience while they are actively browsing related products/services
  47. GDN has additional demographic based targeting but is limited (age, gender, parental status)
  48. As website traffic grows with other marketing efforts, begin to remarket. This is recommended not just before your audience converts, but to those who have already converted as well.
  49. In remarketing campaign, select interests & remarketing for your targeting Make sure piece of code is added to you all your website pages Default is “All Visitors”
  50. Video – previous youtube watchers Dynamic – show specific products that have been previously viewed Customer list – works best for users who are signed in to Google (upload email list) Remarketing for search – adjust bids to be higher when a user has been to your site before
  51. CTAs, Image, colors, value prop, landing pages One thing at a time “Optimize” vs. “Rotate Indefinitely” Use optimize to avoid missing out on opportunities
  52. See how capabilities of GDN and LinkedIn can allow you to target your ideal customers at a lower cost Run w/ this until you have the budget and strong audience/remarketing list before diving into programmatic At Top Floor, many of our clients work within this budget, we’ve seen a lot of success coming from using these tools alone. Hopefully some of this information will help you get started using these tools in your display advertising journey.