Michael Fiorentino has over 15 years of experience in sales management roles in the telecommunications industry. He has a proven track record of exceeding sales goals and quotas. His skills include strategic planning, P&L management, sales operations, marketing, customer relations, and leadership. He holds a Bachelor's degree in Communications and seeks a challenging managerial position where performance dictates advancement and compensation.

1. (585)905-6252 or (585)370-7269
mfiorentino31@hotmail.com
Michael Fiorentino
Objective
A challenging position requiring strong managerial and organizational skills with a company where advancement
and compensation are based on personal performance.
Skills:
• Strategy & Business Planning, P & L Management, Analytical Skills, Sales Operations, Market Training
• Call Center Start-up & Development, Sales & Distribution Marketing Performance Metrics & Market Reviews
• Competitive Analysis, Competitive Strategies & Retention tactics, Direct & Indirect Sales ,Project Management
• Leadership & Motivation, Cross-Functional Management ,Client Relations, Sales Process Management
• Negotiation, Sales Growth/Account Development ,Consultative Sales/Needs Assessment, Commercial Account
• Management , Territory Management & Growth, Prospecting & Business Development, Customer Liaison &
Service
• Channel Sales Management, Distribution Management, Marketing, National Account Development
Education:
Bachelor of Arts, Communications, State University of New York College at Buffalo - May 1997
Experience:
Tri Tower Telecom Dec 2014 – March 2016
Regional Sales Manager – End User Sales
Responsibilities:
• Buyer/Seller: Wireless, Data, and Network Equipment Hardware Reseller
• Adtran, MRV Communications, Brocade, Allied Telesis, Telelabs, Infinera, Juniper, Cisco, Calix, Hatteras/Overture,
Actelis, Cyan, Adva, Movaz, DMX, Tanberg, CBX 500, and more…
• Ericsson, Nokia, Nortel, Alcatel Lucent, Alvarion, Airspan, ZTE, Motorola, and more…
• Asset Recovery Services – Purchasing of consignment surplus equipment from vendors & end users
• Quota Target Attained was 236% to goal in 2015 YTD – Year To Date.
Clearwire Corporation, LLC. - Rochester, NY Jun 2010 -2010
Director of Sales and Operations
Responsibilities:
• Managed approximately 75+ locations including National Big Box retailers, corporate retail, indirect retail, and
distribution partners.
• Developed and executed strategic plans for all distribution channels including direct, indirect, and national resellers.
• Experienced with preparation of budgets, forecasts, market reviews, P&L management, and account receivable aging
tools
• Experience with increasing revenue year after year, improving net billing, and reducing churn
• Experienced in negotiations of commercial and retail leasing
• Established and maintained strong community relationships on Clearwire’s behalf.
• Partnered with marketing team to roll out programs in support of local revenue goals.
• Ensured market profitability and attained budgetary expectations.
• Partnered with authorized representatives to create in-store POP and develop marketing materials to promote the
Clearwire products.

2. • Resolved all conflicts as it relates to the indirect, direct, and national sales channels within Rochester, NY.
Cricket Communications / Leap Wireless - Rochester, NY Sept 2008 – 2010
National &Indirect Director of Sales
Responsibilities:
• Managed approximately 50+ locations: Retail, Indirect & National Resellers, distribution partners, direct reports,
training, planning and customer service.
• Practiced strategic investment that required capital approval: closing, moving, and opening corporate locations
• Experienced in negotiations of commercial and retail leasing
• Experience with increasing revenue year after year, improving net billing, and reducing churn
• Experienced with managing cost cutting – Group marketing buys, trades for cellular services
• Met and exceeded all business objectives set forth in business plan for the assigned territory. This includes, but is
not limited to Net Subscriber Growth, Churn, ARPU, CCU CPGA, and EBITDA.
• Strived to maintain customer satisfaction scores.
• Collaborated with indirect distribution partners to develop, measure, and manage business plans on an ongoing
basis.
• Experienced with budget preparation, forecasts, market reviews, P&L management, account receivables aging
tools.
• Partnered with Upstate NY District Director and appropriate finance manager to identify opportunities in cost
improvement and all financial functions within Rochester, NY.
• Participated in business strategy by developing key strategies/programs for sales, marketing, PR, finance, human
resources, and customer operations by bringing field knowledge to the market leadership team. Then implemented
these key strategies/policies within the assigned territory.
• Balanced customer growth, cost, customer attrition and market conditions with the overall corporate/market
distribution strategy for assigned territory.
• Maintained the awareness of Cricket’s presence in the assigned territory markets and districts through effective
use of local PR, marketing, co-op/MDF initiatives.
• Proactively informed District Director of key issues and challenges of the market and provided potential solutions.
• Shared best practices with other territories, districts and markets.
Nextel Partners/Sprint Nextel - Rochester, NY Aug 2001- 2008
Public Sector Account Manager
Responsibilities:
• Won Top Dog Club, 2002, 2003, 2005; Century Club, 2003, 2004; Sprint Nextel Presidents Club 2002, & 2007.
• Nationally ranked in the top 100 in the Company with Highest Percent to Quota Achievement.
• Exceeded yearly sales goals on an average of 19% for the last 4 years.
• Developed and manage new and existing accounts.
• Managed and serviced approximately 250 major/government accounts within my assigned territory.
• Prepared and presented business reviews for key accounts.
• Prepared proposals for potential accounts, cost savings and new services.
• Managed and trained new sales associates.
American Rated Cable & Communications - Buffalo, NY Oct 1998 – 2001
Telecommunications Division Regional Sales Manager
Responsibilities:
• Assisted in establishing five new successful branch offices. Two Branch offices in Upstate NY (Rochester, Syracuse),
three branch offices in North Carolina (Raleigh, Durham, Chapel Hill), supervised call center reps, supervised 6 direct
reports & multiple B2B reps. Contracted Vendor licenses with wireless providers.
• Managed seven locations selling various communication packages; Sprint PCS, Nextel, AT&T Wireless, Verizon
Wireless, and Alltel.
• Hired, managed, trained, and mentored B2B and call center representatives.
• Analyzed call center data and metrics to optimize call center performance to improve revenue.
• Won ARC & COMM Salesman of the Year, 1999, 2000.