1. Michael L.
Bower
14 Treetop Lane
Broad Brook
CT 06016
860-558-0157
bowerm@snet.net
Summary
Results oriented IT Professional with extensive experience in the Financial Services,
Health Care and Property Casualty Insurance Industries. Known for Technical Depth
and Breath coupled with unique ability to Lead diverse Application Development teams
that deliver quality and help achieve business objectives. Builds high performance
teams and partners with customers using a collaborative inclusive style.
Areas of Expertise
 Print and Distribution: 15+ years of experience (1997- March 2015) directing
development work for various composition engines and delivering timely customer-
based strategic solutions. Currently managing different composition engines that
support over 130 diverse print applications and supporting distribution methods.
Team was recognized nationally for Innovation and Collaboration on the use of HP
Exstream in 2011 and 2013 respectively.
 Output Viewing and Delivery Systems: Director (2011- March 2015) for
Development teams covering multiple applications that retrieve and view scanned
paper claims documents; determine proper constituent communication routing
(paper, email, fax); build and distribute Plan Sponsor enrollment and renewal
packages.
 Behavioral Health Management System: Director (2014- March 2015) for the
Delivery and Development of a Vendor Behavioral Health system. Manage team
to deploy vendor based code and adapt to Aetna environments, standards and
aggressive timeframes.
 Managed Care Flexible Spending Accounts: Provided many years (2003-2011)
of comprehensive management oversight for Aetna’s Healthcare Spending Account
and Flexible Spending Account systems, covering a variety of applications.
 Managed Care Enrollment: Manager (2000 – 2003) of staff and systems for
Aetna’s Traditional enrollment systems.
 Management of diverse staffing models: Extensive experience managing
diverse staff arrangements consisting of as many as 10 full-time employees, 10 on-
shore and 45 off-shore vendor resources.
Qualifications
 20 years of Development experience
 13 years of Managed Care experience
 17 Years Property & Casualty experience
 Working knowledge of HP Exstream and other Composition delivery software
 Completed Project Management Book of Knowledge (PMBOK) prerequisite training
 Knowledge of and experience following a Capability Maturity Model Integration
(CMMI) based Software Development Lifecycle
 Ability to manage and deliver multiple Application suites
 Successful management of a portfolio in excess of 5 million dollars
 Completion of Aetna’s Leadership training coursework

2. Michael Bower  Successful collaboration skills with varied roles and areas (Architecture,
Development, Business, Program Delivery, Production Support and Quality
Assurance)
 Effectively Mentor, Manage and Develop an IT Development staff ranging in ability
from Application Developer Trainee to Sr. Application Technical Specialist
 Manage sizeable Vendor presence. Insure a staff of 50+ Onshore and Offshore
vendors work collaboratively with Full-time Employees while meeting cost and
delivery expectations
 Aggressively deliver a diverse group of Applications following Aetna’s release
guidelines and standards
Professional Experience
 Business Systems Manager, Application Development Manager I, Application
Development Manager II, Director
2000 - 2015, Aetna, Hartford, CT
 Managed teams of ~50 developers combining Full Time Employees,
Onshore and Offshore Vendor staff.
 Managed Production Support budget of ~3 Million and Project Portfolio of
~4 million annually.
 Development teams specialized in.Net, Java, Cobol, C##, and HP
Exstream
 Information Engineer/Manager
1997 – 2000, Travelers Property and Casualty, Hartford, CT
 Work as a Technical Lead/Programmer in Personal Lines Automobile as a
Cobol Programmer
Technical Knowledge
 Cobol, DB2, CICS, J2EE, Windows, Microsoft Office Suite
 Mainframe, Batch, and Online support
 Java, .Net, FileNet and C# Applications
 Forms Composition tools: HP Exstream, Compuset, Elixir, Stream Weaver
 SharePoint Clear Quest