1. MERCEDES PLANAS DIEZ
Ave. Anacaona #34, Torre Palacio Real, 2 do. Piso, Bella Vista, Santo Domingo, Republica Dominicana
+1.809.763.5054 mechinp@gmail.com
SENIOR EXECUTIVE & ADMINISTRATIVE SERVICES LEADER
Event Planning | Public Relations | Business Management | Property Management
Multi-faceted senior management professional with comprehensive experience in leadership of high-profile events
planning and organization, personal business management, and high-end residence property management for
international clients. Results-focused and resourceful Personal Assistant to CEO and President of a Bank for 28 years with
oversight of daily operations, personal and professional agenda, traveling, family, children, homes and boats, staffing,
purchases, bookings, Negotiation, Contracts, and Customer Relations. Entrepreneurial leader and community activist
with proven success in leadership of programs to support the arts and women’s issues. Creative and dedicated
professional with excellent communication and interpersonal abilities to build rapport and nurture critical long-term
partnerships with key stakeholders to resolve complex problems, train top-performing teams to cultivate positive
relations and deliver service excellence. Excels as a Multitasking, Serenity under Pressure, Gourmet Chef, Fashion
Experience, Interior Designer/Decorator, Host, Event Organizer for clients. Relocating to the United States in New York,
Philadelphia, or Miami area.
C O R E C O M P E T E N C I E S
Business Management ▪ Property Management ▪Fundraising/Event Planning & Management ▪ Client Relations
Organizational Management ▪ Administrative Services & Support ▪ Strategic Business Planning ▪ White Papers
Public Relations/Speaking ▪ Presentations ▪ Complex Problem Solving ▪ Logistics
Staff Leadership/Training/Performance Management ▪ Research ▪ Community Relations
Article Writing ▪ Concierge Services ▪ Client Relationship Building ▪ Interior Design/Decorator ▪ Teacher ▪ Chef
▪ Organizational Management ▪ Property/Staff Maintenance
Language Fluency:
English and Spanish; Intermediate French
Technical Proficiency:
Microsoft Word; Internet Research; Web Page Design
P R O F E S S I O N A L H I G H L I G H T S
§ Personal Manager - Organization of personal and business agenda, including the family members and
residences. Overseer and responsible of the expected results.
§ Property Management – Oversee high-end residences and luxury boats for international clients with
responsibility for property maintenance, administrative and personal affairs support, and supervision of staff.
§ Real Estate Administrative Support – Assist foreign clients with purchases of luxury properties with
coordination and support including contract negotiations and ensuring compliance with federal regulations.
§ Maintenance Management– Manage all major property maintenance and repairs with oversight of contractor
selection, contract negotiations, work supervision, and payment approvals.
§ Property Staffing – Manage all hiring, supervision, training, and performance management for support staff
associated with residences; oversee household budgets and payroll and ensure that the homes are well
maintained and always ready for clients’ use.
§ Concierge and Design Services – Provide consultative services to clients for interior design and renovations and
assist with decorating and furnishings purchases; provide other concierge services including personal shopping,
catering, event planning, and travel services.
§ Special Event Planning – Consultant for event planning and management of events for international clients and
corporations with oversight of requirements assessment, identification of venues, design of creative themes, and
development of cutting-edge food catering menus.
§ Logistics Management – Oversee all event logistics including contract negotiations with vendors and facilities,
coordination of catering, security, transportation, and temporary event staffing; provide hands-on management
during the event to ensure all event requirement are met and client satisfaction.
§ Budget Management – Collaborate with client to develop event budget, maintain accurate financial records, and
review and approve all vendor payments.

2. § Business Owner – Owner and Principal of Montessori School with oversight of daily operations, budgeting,
staffing, and fundraising to increase enrollment and revenues.
§ Staff Management – Hired, trained, and mentored teachers and staff motivating them with focus on customer
service excellence to continually exceed goals.
§ Student Performance – Proactively monitored student progress and collaborated with teachers and parents to
address any performance problems and ensure positive resolution.
MERCEDES PLANAS DIEZ PAGE 2
P R O F E S S I O N A L E X P E R I E N C E
▪ Personal/Family Manager to President and CEO in the Banking Industry 1981 - 2009
▪ Club JCQ Marketing Boutique 2013 – 2014
▪ The First Wives Club - Founder of Support Group for Abused Women 2013 – Present
▪ Cincoideas - Founder and Owner of Client Customer Service 2011 – Present
▪ IBO Amway 2011 – Present
▪ CCPSD, Camara de Comercio y Produccion de Santo Domingo 2009 – 2011
o Design and Decoration Consultant at Torre Friusa Project
▪ Mesa Fine Art 2010
o Project Coordinator at Monaco 10 and Contributor Writer in the Gallery Page
▪ Mercedes Planas Diez Services, Republica Dominicana 2000 – Present
o Luxury Property and Estate Manager
▪ Centro de Infantes Maria Montessori, Santo Domingo, Dominican Republic 1994 – 2000
o Owner and Principal
▪ Santo Domingo Country Club 1982
o Decorator for Purchase of Local Art Work for Buildings
▪ Pontificia Universidad Pedro Henriquez Urena, Santo Domingo, Dominican Republic 1980
o Professor’s Assistant of Architectural Drawing
▪ Casa Virginia CxA, Santo Domingo, Dominican Republic 1979
o Home Department & Ladies Apparel Department
▪ Industria Petroquimica Dominicana, CxA, Santo Domingo, Dominican Republic 1978 – 1986
o Substitute Personal Assistant to Vice President
▪ Galeria de Arte El Greco 1976 – 1977
o Sales and Customer Service
E D U C A T I O N & P R O F E S S I O N A L D E V E L O P M E N T
▪ 28 Years of Experience in Personal Manager to President and CEO of a Bank, 1981-2009
▪ Montessori Teacher Training Institute, Miami, FL – Montessori Teacher Certificate, 1994
o Thesis in Education/Compendium – Work of Maria Montessori obtaining the Title and Rights to Legally
utilize the name of Maria Montessori in Education Center and Recognition for Exceptional Academic
Achievement
▪ The Institute of The Achievement of Human Potential, Philadelphia, PA – Coursework on Early Child
Stimulation, 1992
▪ Merplan – Marketing Training, 1982
▪ Pontificia Universidad Pedro Henriquez Urena, Santo Domingo, Dominican Republic – Bachelor of Arts in
Interior Design, 1980
▪ Revlon Institute, Santo Domingo, Dominican Republic – Makeup Training, 1979
▪ Mount Vernon College, Washington, DC – Completed Credits towards Bachelor of Arts in Interior Design, 1978
▪ Instituto Cultural Dominico Americano ICDA, Santo Domingo, Dominican Republic – English Studies, 1978
▪ Instituto de Estudios Superiores, Apec Santo Domingo, Dominican Republic – English Courses, 1977
▪ Greg Institute – Sewing, 1970; Typing, 1976; Etiquette and Protocol, 1977 and 1982
▪ Veritas Institute – Bachelor of Arts and Science, Elementary, Middle and High School, 1967 – 1977
▪ Centro de Precencion de Accidentes, Santo Domingo, Dominican Republic – Accident Prevention and First Aid
(CPR), 1977

3. P E R S O N A L IN T E R E S T S
▪ Gourmet Chef, Always
▪ Interior Designer/Decorator
▪ Fashion Alerted, always
▪ Crossfit 2013 to the present
▪ Bobbing Lace Training in Bruges, Brussels – 1992, 1993, and 1995
▪ Karate Yellow Belt Training, 1975
▪ First Aid training, 1977
▪ Olympic Swimming National Team “Los Caimanes del Caribe”, 1972
▪ Ballet at Madame Magda Corbett Academy, 1966 – 1973
S O F T S K I L L S
• Communications Skills (listening, verbal, written)
• Comfort in talking in front of crowds
• High organization skills
• Excellent logistics abilities
• Analytical/research Skills
• Computer/technical Literacy
• Flexibility/Adaptability/Managing Multiple Priorities
• Interpersonal Abilities
• Leadership/management Skills
• Multicultural Sensitivity/Awareness
• Planning/Organizing
• Problem-Solving/Reasoning/Creativity
• Teamwork
P E R S O N A L V A L U E S
• Honesty/Integrity/Morality
• Adaptability/Flexibility
• Dedication/Hard-working/Work Ethic/Tenacity
• Dependability/Reliability/Responsibility
• Loyalty
• Positive Attitude/Motivation/Energy/Passion
• Professionalism
• Self-Confidence
• Self-Motivated/Ability to Work With Little or No supervision
• Willingness to Learn