1. Melissa Millen
117 E. Oak St. Apt.2  Sparta, WI 54656
mdeub@yahoo.com  608-633-3309
Education
Globe University- La Crosse Expected Graduation Date June 2017
Medical Administrative Assistant, A.A.S.
Courses: Medical Terminology, Transcription, Introduction to Business, Professional Communications
Albany Technical Institute December 1995
Patient Care Assistant Certification
Professional Qualifications
 Director Certification – Administrative
 Proficient with Microsoft office: Word, Excel and PowerPoint
 Years of customer service experience (adults, youth, children, military, diverse groups)
 General knowledge and experience in book keeping
 Background of general ethics and HIPPA laws and practices
Experience
Child Development Center, ProgramAssistant
Fort McCoy, Wisconsin November 2013 - Present
 Extensive knowledge of Army rules and regulations related to child development.
 Accuracy and attention to daily record keeping.
 Excellent verbal and written communication which is used through child observations and conferences with
parents.
Glass Contractors, Secretary/Personal Assistant
Baconton, Georgia January 2012 – July 2012
 Assisted with financial and workman comp audits quarterly.
 Addressed escalated issues from employees such as payroll/benefits and vendors regarding accounts
payable; ensured accurate and compliant files and records in accordance with company policies and
government regulations.
 Prepare contracts with accuracy and attention to detail.
 Demonstrated excellent customer service skills and office support functions such as answering phones,
greeting customers, faxing, emailing, coping, filing, and helped with internal and external problem solving.
Christ United Methodist, Director of Preschool
Albany, Georgia January 2007- January 2012
 Maintained employee personnel files, recruitment files, payroll, and time records.
 Maintained employment announcements, interviewed for vacant positions, and maintained all employee files
to include documentation of employee competencies and background checks.
 Conducted all employee orientation and performed all in-processing and out-processing of employees.
 Provided training and developed orientation program materials for new employees.
 Planned and coordinated monthly staff meetings.
 Completed reports and submitted in a timely manner to local and state boards.
 Maintained revenue and expense accounts to ensure optimum utilization of funds.
 Generated weekly bills to parents and also made sure monthly bills were paid on time.
Volunteer Work
 Ladies Day of Pampering for Military Wives
 Supervision and Maintenance for Fort McCoy Summer Concerts
 Worked with the State of Georgia in implementing new programs into the Church organization
 Researched and developed new programs in early childhood education at Christ United Methodist Church