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Business Transformation Quick Guide
What is Business Transformation? Transformational change is Fundamentally changing what we do, how we do it, with and for whom we do it. Making new assumptions. Accepting a period of discontinuity. Working through a period when there are no easy answers. Transformational change is not Making small changes. Fixing problems. Adding a new process as a bolt-on. Tweaking a process to improve it slightly. 2 © Maven Training 2011
Organisational Context 3 © Maven Training 2011 Transformational change is not undertaken in isolation. The portfolio of initiatives that are being undertaken across the organisation at any one time is a mixture of change objectives and execution of business as usual activities.
What is driving transformation? This model (Hofer Schendel model) identifies the strategy that an organisation should pursue depending on competitive position and the maturity of the products it offers and the market place into which they are sold.
Types of transformation Invest aggressively – new product launches, hiring new sales and business development staff and acquisitions. Review market potential and problems –reduction in cost base through changes to systems, outsourcing transactional tasks, improving flow of information across organisation by removing ‘silos’, increasing value added activities moving resources from transactional to value added tasks. Invest selectively – research projects to identify target acquisitions, target markets, trend analysis to identify customer demand for new products and services. Market strongly – increasing marketing effort through new product launches and increasing the speed that new ideas are brought to the market. Divest – reshaping the organisation after sale of poor performing businesses. Phased withdrawal – redundancy programmes, integrating staff from closed businesses into other functions. 5 © Maven Training 2011
Business transformation process 6 © Maven Training 2011 Effective business transformation Change Management Maturity Programme Management capability Required outputs i.e. new and changed products and services Implementation of project outputs Change Management Framework Project Management capability Delivery of project outputs
Change Management maturity 7 © Maven Training 2011 The maturity of the organisation to manage change and successfully deliver business transformation can be assessed using a maturity model.  For example, the Maven Change Experience Checklist assesses 8 factors which identify: ,[object Object]
The perception that those working in or with the organisation have of the commitment to in managing change
The level of motivation that exists for addressing change management as a business,[object Object]
Change Management Framework Business change lifecycle: Assessing the change. Planning the change. Implementing the change. Embedding the change. Organisation structure: Leading change – senior management sponsorship. Managing change – business change managers. Doing change – change team members/change agents. 9 © Maven Training 2011
Business change lifecycle ,[object Object]
 Vision of the change that describes the ‘new world’ has been developed.
 Compelling stories that explain the results of the change have been developed for different audiences.Assessing the change ,[object Object]
 Activities to communicate with and engage the support of stakeholders are established.Planning the change ,[object Object]
 Change teams are formed to resource the activities.

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Business Transformation Quick Guide

  • 2. What is Business Transformation? Transformational change is Fundamentally changing what we do, how we do it, with and for whom we do it. Making new assumptions. Accepting a period of discontinuity. Working through a period when there are no easy answers. Transformational change is not Making small changes. Fixing problems. Adding a new process as a bolt-on. Tweaking a process to improve it slightly. 2 © Maven Training 2011
  • 3. Organisational Context 3 © Maven Training 2011 Transformational change is not undertaken in isolation. The portfolio of initiatives that are being undertaken across the organisation at any one time is a mixture of change objectives and execution of business as usual activities.
  • 4. What is driving transformation? This model (Hofer Schendel model) identifies the strategy that an organisation should pursue depending on competitive position and the maturity of the products it offers and the market place into which they are sold.
  • 5. Types of transformation Invest aggressively – new product launches, hiring new sales and business development staff and acquisitions. Review market potential and problems –reduction in cost base through changes to systems, outsourcing transactional tasks, improving flow of information across organisation by removing ‘silos’, increasing value added activities moving resources from transactional to value added tasks. Invest selectively – research projects to identify target acquisitions, target markets, trend analysis to identify customer demand for new products and services. Market strongly – increasing marketing effort through new product launches and increasing the speed that new ideas are brought to the market. Divest – reshaping the organisation after sale of poor performing businesses. Phased withdrawal – redundancy programmes, integrating staff from closed businesses into other functions. 5 © Maven Training 2011
  • 6. Business transformation process 6 © Maven Training 2011 Effective business transformation Change Management Maturity Programme Management capability Required outputs i.e. new and changed products and services Implementation of project outputs Change Management Framework Project Management capability Delivery of project outputs
  • 7.
  • 8. The perception that those working in or with the organisation have of the commitment to in managing change
  • 9.
  • 10. Change Management Framework Business change lifecycle: Assessing the change. Planning the change. Implementing the change. Embedding the change. Organisation structure: Leading change – senior management sponsorship. Managing change – business change managers. Doing change – change team members/change agents. 9 © Maven Training 2011
  • 11.
  • 12. Vision of the change that describes the ‘new world’ has been developed.
  • 13.
  • 14.
  • 15. Change teams are formed to resource the activities.
  • 16.
  • 17.
  • 18. Who is involved? Strategic level change so must be sponsored by senior manager, preferably at board level 12 © Maven Training 2011 Changes to business environment must be led by those with current operational knowledge and sufficient authority to change business as usual so senior business change managers needed, with support from their staff in change agent roles Coordination of the effort and flows of information requires support in the form of a PMO – Programme Management Office or Project Management Offices Complex change with multiple work streams and interdependencies so requires an experienced programme manager Multiple projects within each work stream requiring many project managers and project teams
  • 19. Develop your capability Managing Successful Programmes (MSP®) explains how to manage a set of related projects that taken together will deliver strategically important benefits. Change Management Practitioner explains the concept of change, how people react to change and the different models and techniques for implementing change. Managing Successful Programmes Change Management Practitioner PRINCE2® APMP PMP PRINCE2 provides a flexible and adaptable approach to suit all projects. It defines the processes, roles and documentation required to manage a project. The APMP and PMP define the skills and techniques that project managers should apply to control their project from initial requirements to successful implementation. 13 © Maven Training 2011
  • 20. Maven Training Maven builds capability that enables our clients to realise the benefits of transformational change. We deliver practical and workable solutions that can be applied to all new programme, project and change initiatives long after we have gone. Our mission is to transfer our skills and experience and to build self-sufficiency in our clients. For further information about Maven Training and its capability building services please contact: Melanie Franklin Telephone: 020 7403 7100 e-mail: melanie.franklin@maventraining.co.uk website: www.maventraining.co.uk 14 © Maven Training 2011
  • 21. For further information about Maven Training and its capability building services please contact: Melanie FranklinTelephone: 020 7403 7100e-mail: melanie.franklin@maventraining.co.ukwebsite: www.maventraining.co.uk