Resume

1. Matthew Torbit
619-840-3979
E-mail: matthewtorbit@gmail.com
SUMMARY OF QUALIFICATIONS
• Strong analytical, technical, and organizational skills.
• Excellent Networking abilities with emphasis on rapid problem solving.
• Ability to function successfully in a team or independently.
• Perceptive and receptive when interacting with all levels of management.
• Excellent oral and written communication skills.
• Ability to learn quickly and harness knowledge for future reference.
TECHNICAL SKILLS
Certified: MCSE, A+, Network+
Fully proficient: Windows 95-10, Windows Server NT-2012, Exchange 2000-2013, Hyper-v 2008-
2012, SQL 2000-2014, VMWare 3-6 ESXi, Citrix Xen Desktop and Server, Nimble SAN, EqualLogic
SAN, NAS, ERPMRP Systems, Accounting Systems, CRM Systems, Anti-Virus Systems, POS
Systems, RMM Systems, Mac OS, Phone Systems, VOIP Systems.
IT Manager for: physicalvirtual environments including: legal firms, manufacturing firms, construction
companies, financial institutions, hospitality, software companies, and MSPs.
PROFESSIONAL EXPERIENCE
TRG Networking August 2015-Present
Project ManagerSenior Engineer New York, New York
• Manage multiple projects that require documentation, design, and implementation while following
best practices
• Delegate responsibilities to system engineers based on their specific skill set to produce superior
products that are on-time and under budget.
• Manage engineer’s schedules, tasks, and provide management guidance to the team to achieve the
best possible results.
• Salvage companies that had been neglected or poorly designed by providing them with a superior
product, timely delivery, and fully vetted new environments.
• Demonstrate to clients that the infrastructure and policies of the company were being changed and
permanently fixed.
• Meet with clients and end users to formulate project plans to customize a solution that would greatly
improve business operations
• Develop policies, procedures, and best practices on implementing new network environments and
infrastructure.
• Work directly with Datacenter Manager to achieve higher standards of product deployment and
security practices such as PCI and HIPPA compliance
• Nurture clients and bring them new stable infrastructures that were fortified with better monitoring,
backup solutions, and security policies.
Strategic Legal Solutions August 2014- August 2015
IT ManagerInfrastructure Engineer New York, New York
• Develop, implement, and maintain new VMWare infrastructure for corporate and eDiscovery
networks

2. • Project Manage and assign responsibilities to techs for the migration to a new front office (Microsoft
CRM) and back office (Microsoft Great Plains) systems
• Design a disaster recovery plan and business continuity Colo in Amherst Massachusetts
• Manage data for eDiscovery lawsuits for multimillion court cases with hundreds of lawyers where
servers had to maintain a 99.9% uptime rating.
• Provide guidance for the installation of new Microsoft 2012 domain controllers, file servers, and
terminal servers with emphasis on security.
• Delegate responsibilities to junior engineers for projects and tasks that needed to be accomplished.
• Document policy and procedures for corporate network and eDiscovery network
• Respond, take ownership, and fix issues when lower levels of support could not resolve
• Develop relationships with different vendors to run POC’s on different products before purchase of
software or hardware
Cloud9RealTime November 2013-July 2014
Senior Systems Administrator San Diego, California
• Manage over 2000 virtual servers and 70 physical servers in VMWare infrastructure with multiple
SANs and second Colo in Houston.
• Delegate tasks and responsibilities to level 1,2,3 support based on type and severity of issues.
• Assist in budging new infrastructure purchases and fully test new solutions before acquisition of
services.
• Negotiate contracts and SLA from multiple vendors for the companies present and future needs.
• Troubleshoot software and hardware issues that tech support levels 1-3 could not resolve.
• Assist in moving operations from one Data Center to another in order to decrease footprint
• Monitor VMWare infrastructure including Hosts, Clusters, and Data Stores.
• Resolve any IIS issues if the client was accessing the “cloud” by website or by RDP
• Clean server or have the machine restored from backup if it became infected by a virus like
“cryptolocker” or hyjackware
• Run system analysis on servers, hosts, SAN, to plan infrastructure growth
• Maintain a fluid pipeline of information from department to department on scheduled maintenance,
upgrades, and future implementations
• Develop systems and policies for delivering the best possible solution to the client while maintaining
SLA agreements
Pacific IT Consultants April 2008 – November 2013
IT Consultant San Diego, California
• Manage law firms with anywhere between 10 to 250 users with multiple locations and multiple
network segments
• Implement software including PC Law, Lexus Nexus, Martin Deans, Dictation software, and case
management software
• Project Manage the installation for Windows based network infrastructures from beginning to end
• Provide, configure, and implemented firewalls, switches, and BDR systems
• Set up users with permissions, roaming profiles, passwords, and VPNs.
• Implement new VOIP systems at law firms including programing the phones, setting up the interface,
and verifying the line conditions
• Control and monitor daily interactions of IT staff and end users so that all issues are resolved in a
quick and timely manner.
• Maintained and controlled over 20 networks that need to be up 99.9% of time
• Manage techs for new installations of software updates, hardware replacements, and escalate any
severe issues to Dell or Microsoft
• Maintain accurate records for all clients, keep team on track for system projects, and follow through
with every issue until it has been 100% completely resolved

3. • Support other techs in long term and short term projects which include new systems, new databases,
and entirely new networks
Colorescience August 2005-April 2012
Manager of Information Technology San Diego, California
• Manage the implementation of a new Ecommerce website with vendors while coordinating with all
Department Heads to obtain the best results.
• Project Manage the implementation of new ERP/MRP software that maintains the entire companies
financial and manufacturing operations
• Work with vendors to determine which ERP/MRP software would work best for the company during
POCs (Proof of Concept) tests.
• Work alongside all Department Heads to provide IT solutions to drive sales and marketing ads.
• Asset and provide guidance to team for the migrations of financial and manufacturing history of the
company from old system to new ERP/MRP system.
• Set budget for department, make sure budget is maintained, and that resources are allocated
appropriately.
• Set up new systems including servers, disaster recovery, PC’s, Laptops, encryption, and peripherals
• Allocate resources for projects, departments, consultants, users, and sales reps as needed
• Negotiate contracts with Vendors and outside consultants for different projects
Mathsoft Engineering October 2002-February 2005
IT Support Manager Boston, Massachusetts
• Coordinate resolutions of problems between different departments from tech support, quality
assurance, and programmers
• Ghost and re-image machines for the different lab environments while testing and configuring PC’s
with the latest patches and upgrades.
• Troubleshoot problems with NIC Cards, Video Cards, Tape Drives, CD Drives, Back-up Systems,
Off-line files, and software issues
• Maintain pipeline of information between departments so that bugs are tracked, tested, and go
through quality assurance for complete resolution.
• Configure Windows 2000/2003 with Group Policy, Active Directory, and Organizational Units to test
issues with different software packages.
• Set baseline performance data to monitor system problems and network traffic.
• Build new servers workstations for our QA lab to test new software applications.
Nine Zero Hotel April 2002-September 2002
Network Administrator Boston, Massachusetts
• Planned, maintained, and managed all aspects of a Windows 2000 network infrastructure with over
one hundred users and six interfaces.
• Implemented software upgrades, security updates, and performed system maintenance according to
corporate standards.
• Delegated and enforced user names, passwords, NTFS permissions, and GPO’s using Active
Directory.
• Maintained 24/7 support for hardware, software, and performed system and software audits to
ensure that hardware and software assurance were maintained.
• Project managed the purchase, placement, and configuration of all software and hardware in the
hotel.
• Configured, managed, and maintained DNS, DHCP, and WINS for the core network infrastructure.
• Functioned as the Help Desk Technician; responsible for resolving all user problems with Microsoft
95, 98, 2000, XP, Outlook 2000, Office 2000, Adobe Acrobat 5.0, and I.E. 6.0.
• Wrote complex queries and reports using Marketvision 4.0 by creating prompts, qualifiers, and direct
inserts for database management.

4. EDUCATION
Boston University, Boston, MA MCSE 2003 A+Network+
August 2003-August 2004
University of Maryland, College Park, MD B.S. Criminology
Fall 1995 - April 2000