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Communication within the TYPO3 Community

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C O M M U N I C AT I O N

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P. S . A .
• You might see yourself in a mirror
• You might not like what you see

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W H AT I S C O M M U N I C AT I O N ?
• spoken words
• written words
• body language
• things "between the lines"

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Communication within the TYPO3 Community

  1. 1. C O M M U N I C AT I O N
  2. 2. P. S . A . • You might see yourself in a mirror • You might not like what you see
  3. 3. W H AT I S C O M M U N I C AT I O N ? • spoken words • written words • body language • things "between the lines"
  4. 4. C O M M U N I T Y • of interest • come together because of a shared interest • of cause • come together because they share a certain situation/condition
  5. 5. C H A N N E L S • Twitter • Mailinglist/Email • Skype/Slack/IRC • Hangouts • Phone • Face to Face
  6. 6. T H I N G S , T H AT D O N ‘ T W O R K • sarcasm • jokes • sometimes • critique • most of the time
  7. 7. S A R C A S M • rude • are you rather cynical? • hurtful • not helping
  8. 8. J O K E S • can easily be gotten wrong • often hot helping
  9. 9. C R I T I Q U E
  10. 10. C R I T I Q U E
  11. 11. C R I T I Q U E S A N D W I C H
  12. 12. C R I T I Q U E S A N D W I C H • Mention something positive • Bring up helpful critique • Close with something positive
  13. 13. W H AT D R I V E S P E O P L E ? • fun • idealism • fame • necessity
  14. 14. D I S T U R B A N C E • language • anger • frustration • arrogance • tunnelvision • sarcasm • cynical • trolling • well... STFU then...you're not helping things
  15. 15. W H AT C A N I D O ? • reflect your actions • step down • be humble • agree to disagree • be less stubborn • accept other opinions/necessities
  16. 16. W H AT C A N I D O ? • rephrase • try harder to understand the opposite side • if nothing helps... • ask for a mediator
  17. 17. I T ’ S R E A L LY H A R D …
  18. 18. T H E V O L U N TA RY W O R K L I E • Yes, you do this in your spare time • So do they
  19. 19. S T E R E O T Y P E S • The Tech • The Marketeer • The Silverback • The Architect • The User • The "commit-message-style" fascist
  20. 20. D I V E R S I T Y • Embrace diversity • Foster diversity • Utilize diversity
  21. 21. D I V E R S I T Y
  22. 22. D I V E R S I T Y
  23. 23. T H A N K Y O U

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