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Controlled anarchy CoDe-Conf - 11.10.2018

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We all learned how to launch an agile transformation: make sure that everyone knows that the iceberg is melting, start with small pilot teams, automate everything, build success stories, grow bigger, foster the culture change. Straight and easy. Apply those patterns to a large and complex enterprise and you realize how difficult it can be.

How can we encourage team autonomy without ending in anarchy? How can we sustainably implement agile practices in a hierarchical structure? How can we change existing processes to enable the agile mindset? In this talk I would like to share the experience we made during the last 4 years of our DevOps journey with a special focus on self-organization, job architecture and performance management.

Veröffentlicht in: Technologie
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Controlled anarchy CoDe-Conf - 11.10.2018

  1. 1. Controlled Anarchy a Large Complex Organization goes DevOps
  2. 2. Hi, I’m Martin! @martin_thalmann C O N T R O L L E D A N A R C H Y | @martin_thalmann
  3. 3. Swisscom | C O N T R O L L E D A N A R C H Y@martin_thalmann – leading IT & Telco Provider in Switzerland – a large complex organization
  4. 4. | C O N T R O L L E D A N A R C H Y@martin_thalmann Silo organizations lead to conflicting targets
  5. 5. TRANSFORMATION JOB ARCHITECTURE SELF-ORGANISATION PERFORMANCE MANAGEMENT C O N T R O L L E D A N A R C H Y | @martin_thalmann
  6. 6. T R A N S F O R M AT I O N | @martin_thalmann Project Management is the wrong way in a VUCA* world *volatility, uncertainty, complexity, ambiguity
  7. 7. | T R A N S F O R M AT I O N@martin_thalmann Start your DevOps Transformation with a Minimum Viable Product
  8. 8. T R A N S F O R M AT I O N | @martin_thalmann Community of Practice – networks are stronger than hierarchies
  9. 9. | T R A N S F O R M AT I O N@martin_thalmann Change the paradigm, not just the label
  10. 10. T R A N S F O R M AT I O N | @martin_thalmann Dev + Ops Truly share responsiblities
  11. 11. | T R A N S F O R M AT I O N@martin_thalmann Controlled Anarchy - autonomy and alignment are crucial
  12. 12. T R A N S F O R M AT I O N | @martin_thalmann From Operational Agility to Strategic Agility
  13. 13. Foster T-Shaping to support team responsibilities | J O B A R C H I T E C T U R E@martin_thalmann
  14. 14. Existing Job Architecture leads to frustration due to unfair grading J O B A R C H I T E C T U R E | @martin_thalmann
  15. 15. J O B A R C H I T E C T U R E | @martin_thalmann| J O B A R C H I T E C T U R E@martin_thalmann
  16. 16. J O B A R C H I T E C T U R E | @martin_thalmann Job Architecture shows positive results – and further room for growth
  17. 17. We trained our employees to work in a waterfall world | S E L F - O R G A N I Z AT I O N@martin_thalmann
  18. 18. S E L F - O R G A N I Z AT I O N | @martin_thalmann
  19. 19. | S E L F - O R G A N I Z AT I O N@martin_thalmann Teams start to take responsibilites – the more supported the clearer
  20. 20. P E R F O R M A N C E M A N A G E M E N T @martin_thalmann Is your boss really the best person to evaluate your performance?
  21. 21. P E R F O R M A N C E M A N A G E M E N T @martin_thalmann Development, Performance & Feedback are most valuable when discussed in the team
  22. 22. P E R F O R M A N C E M A N A G E M E N T | @martin_thalmann
  23. 23. P E R F O R M A N C E M A N A G E M E N T | @martin_thalmann
  24. 24. P E R F O R M A N C E M A N A G E M E N T | @martin_thalmann
  25. 25. P E R F O R M A N C E M A N A G E M E N T | @martin_thalmann
  26. 26. P E R F O R M A N C E M A N A G E M E N T | @martin_thalmann
  27. 27. P E R F O R M A N C E M A N A G E M E N T @martin_thalmann Bring it to the team feels natural when feedback culture is established
  28. 28. K E Y TA K E AWAY | @martin_thalmann Manage your Transformation like an agile product New Job Architecture helps teams to share responsibilities Foster self-organization Bring everything possible to the team
  29. 29. THANK YOU! Hope to see you at Visualization by www.noemikruesi.ch @martin_thalmann Martin Thalmann

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