1. Error 797 in Windows 7 operating system is
related to the network connection. The full
description of this error is "The connection
failed because the modem or other connecting
device failed. Please make sure that the
modem or other connecting device is installed."
It was reported mostly in following cases:
windows 7 boot disc

2. 1 While trying to connect to the internet 2 While establishing a
Dial-Up Connection 3 After setting-up a Network Connection 4
After setting-up a PPTP Connection 5 While using Microsoft Office
Outlook, Windows Live Mail programs or Outlook Express Ways to
fix this problem: 1 Reinstall the Network Adapter 2 Resolve
Network Related Registry Entries 3 Restart the Plug and Play
Service 4 Update Network Driver Software 5 Restore the
Unwanted Changes that you had made with Network Settings 6
Delete and Recreate the Email Accounts in corresponding email
management program Reinstall the Network Adapter The error 797
in Windows 7 may occur if your network adapter is not properly
installed To reinstall the network adapter properly, do below steps: 1

3. Click Start

4. 2 Type Device Manager in the Search Box 3 Expand the
following: i ii Network Adapters 4 Right click the modem or
network adapter, and select Uninstall option 5 Restart the
computer 6 After booting-up the system, the Add New Hardware
wizard may launch If it doesn't, continue the below steps 7 Repeat
the windows 7 boot disc above Steps 1 and 2 again 8

5. Right click your computer name, and select Scan for hardware
changes 9 Install the network adapter after it is being detected
Resolve Network Related Registry Entries In most cases we had
seen, the error 797 was persisting due to the junk registry entries
related to the network and connection settings Such types of registry
junk prohibit your computer from connecting to the internet and
showing the error 797 You are recommended to scan the whole
registry and fix the errors found Restart the Plug and Play Service
Turning off the Plug and Play Service may result in the error 797 in
Windows 7 operating system Follow the below instructions to restart
this service: 1 Click Start button 2 Type Services, and press
ENTER 3 Double click the service named Plug and Play 4 From
the Startup Type drop down box, select Automatic option

6. 5 Click Start button to start the service immediately 6 Click OK |
OK Note: No need to restart the machine if the service is
immediately started Update Network Driver Software Outdated
network driver software may lead to Error 797 in Windows 7
Download the latest updates for your network driver from the
respective modem manufacturer company Restore the Unwanted
Changes that you had made with Network Settings If the error 797 in
Windows 7 persists after you had made some changes in Network
Settings, or after you had tried to create a new connection, restore
them back To perform this job, use System Restore in the following
manner 1 Click Start |All Programs | Accessories | System Tools |
Restore 2 Click Next button 3 Select a system restore point, if
available

7. 4 Click Next, and follow the on screen instructions Delete and
Recreate the Email Accounts in Outlook Express/ Windows Live Mail
If the error 797 is appearing while sending new emails or receiving
incoming emails with Outlook Express, Windows Live Mail or
Microsoft Office Outlook, delete and recreate the email accounts
Follow these steps: 1 Open Microsoft Office Outlook 2010 2 Click
Tools | Account Settings 3 Select the account where you are
getting the error 797, and click Remove button 4 Confirm the
action, if prompted 5 Click New button and follow the wizard to
recreate the same Easy Way to Fix Error 797

8. windows 7 boot disc