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Service Ecosystems for
Afterschool Care In High-risk
Urban Communities
Martha G. Russell

Mapping Community Assets for Shared Vision
mediaX-THNK Global Innovation Leadership Workshop – Feb 2014
Innovation Ecosystems Network
• Data-driven visualization of resource flows for innovation
– Talent
– Finances
– Information
• Roots in evaluation of service systems
– Technology-based economic development programs
– Family-oriented, community-based services systems
– Mapping community assets
• Afterschool programs
• School-community interactions

• Powered by new social network analysis tools
Community – Family – Youth – City System

Martha G Russell, AHFE 2012
Wholeness Indicators

Martha G Russell, AHFE 2012
Wholeness Indicators
• Regional function
–
–
–
–

Middle class housing
Fit housing
Owner Occupancy
Business and service
organizations
– Immigration

• Community function
–
–
–
–

Crime index
Families not in wealth
Access to retail
Life span

Martha G Russell, AHFE 2012

• Family function
– School holding power
– Few crisis services needed
– Low need for foster care

• Youth function
(school enables)
–
–
–
–

Graduation rate
SAT Scores
Voter Turnout
Teacher Retention
Wholeness Indicators

Martha G Russell, AHFE 2012
Schools Are Central to Ecosystem

Martha G Russell, AHFE 2012
Schools Are Central to Ecosystem

Martha G Russell, AHFE 2012
Support Services Maintain Strength in the
Ecosystem
• What’s working
– Neighborhood and
branch organizations
provide family services
and youth enrichment
activities.

• What’s not working
– Options for enrichment
learning are limited.
– Services tend to be focused to
individuals rather than
families.
– Schools and school support
programs are not consistently
integrated into service
networks.
When System Is Not WHOLE

Martha G Russell, AHFE 2012
When System Is Not WHOLE
• Parents cannot get to the jobs
that are available, even if they are
eligible.
• Housing is substandard, and
many are homelessness.
• Adults’ coping skills are
inadequate, resulting in behaviors
that injure themselves and
others.
• Parents who perceive options
choose alternatives to public
school.

Martha G Russell, AHFE 2012

• Children are unsupervised and
lack discipline.
• Children’s mental, physical and
developmental health suffers.
• Youth are truant and drop out of
school.
• Teen births and violence limit
youth’s positive choices.
• Youth do not engage in
community and family building
When System Is Not WHOLE

Martha G Russell, AHFE 2012
Redirect Services RESTORE
Redirect Services RESTORE
• Provide housing and
transportation.
• Encourage employment and
ownership.
• Support parents’ ability to
provide necessities for
children.
• Support language
acquisition and
acculturation.

Martha G Russell, AHFE 2012

• Provide supervision and
positive role models.
• Provide tutoring and engage
children in learning.
• Give youth an opportunity
to express selves and
contribute.
• Redirect youth to give them
a second chance.
Redirect Services RESTORE

Martha G Russell, AHFE 2012
South Dallas
Asset Mapping Process
• Introduce project via visible, influentials
–
–
–
–

Service providers willing but busy
Teachers – limited availability & time
Principals – need anonymity
Superintendents – autonomous mindset

• Provide incentives for participation
• Identify potential for synergy & leadership
• Provide feedback on participation to build
engagement and networks for change
• Continually monitor and refine plan

Martha G Russell, AHFE 2012
Evaluation Process
•
•
•
•
•
•

Description of the function
Criteria for functionality
Indicators of dysfunction
Preventative measures
Remedial actions
Changes over time

Martha G Russell, AHFE 2012
South Dallas System
Martha G Russell, AHFE 2012
Afterschool Programs
Dallas County

Martha G Russell, AHFE 2012

Russell, M.G., and Smith, M. A. (2011)
“Network Analysis of a Regional Ecosystem of
Afterschool Programs,” Afterschool
Matters, Winter.
Afterschool Programs
Dallas County

Martha G Russell, AHFE 2012

Russell, M.G., and Smith, M. A. (2011)
“Network Analysis of a Regional Ecosystem of
Afterschool Programs,” Afterschool
Matters, Winter.
Program and Financial Resources
for Dallas Afterschool Programs

Martha G Russell, AHFE 2012

Russell, M.G., and Smith, M. A. (2011)
“Network Analysis of a Regional Ecosystem of
Afterschool Programs,” Afterschool
Matters, Winter.
Number of Children Serviced by
Financial Resources
for Dallas Afterschool Programs

Martha G Russell, AHFE 2012

Russell, M.G., and Smith, M. A. (2011)
“Network Analysis of a Regional Ecosystem of
Afterschool Programs,” Afterschool
Matters, Winter.
32% of Dallas School-age Children
Unsupervised Afterschool
• ~20% supervised in home-based care
• Vulnerable programs dependent on single source
• Program stability improves with diversified resources
base (program and financial)
• Over-demand, waiting lists in high risk areas, subsidized
programs
• Empty slots & program closings in low risk parent-fee
programs
• Definition of community is highly ambiguous
– Where I live
– Where I work
– Where I take my kids
Martha G Russell, AHFE 2012
Transformative Collaborations
DALLAS AFTERSCHOOL NETWORK
Iterative
Alignment

Impact

Co-Create
Value

Shared
Vision

Transformation
Event

Coalition
Interact &
Feedback

Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision
and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011.
Transform Through Shared Vision

• Know
• Cultivate
• Orchestrate

26
Innovation Ecosystem Netw
Thank You
Martha.Russell@stanford.edu

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Service Ecosystems for Afterschool Care in High Risk Urban Communities

  • 1. Service Ecosystems for Afterschool Care In High-risk Urban Communities Martha G. Russell Mapping Community Assets for Shared Vision mediaX-THNK Global Innovation Leadership Workshop – Feb 2014
  • 2. Innovation Ecosystems Network • Data-driven visualization of resource flows for innovation – Talent – Finances – Information • Roots in evaluation of service systems – Technology-based economic development programs – Family-oriented, community-based services systems – Mapping community assets • Afterschool programs • School-community interactions • Powered by new social network analysis tools
  • 3. Community – Family – Youth – City System Martha G Russell, AHFE 2012
  • 4. Wholeness Indicators Martha G Russell, AHFE 2012
  • 5. Wholeness Indicators • Regional function – – – – Middle class housing Fit housing Owner Occupancy Business and service organizations – Immigration • Community function – – – – Crime index Families not in wealth Access to retail Life span Martha G Russell, AHFE 2012 • Family function – School holding power – Few crisis services needed – Low need for foster care • Youth function (school enables) – – – – Graduation rate SAT Scores Voter Turnout Teacher Retention
  • 6. Wholeness Indicators Martha G Russell, AHFE 2012
  • 7. Schools Are Central to Ecosystem Martha G Russell, AHFE 2012
  • 8. Schools Are Central to Ecosystem Martha G Russell, AHFE 2012
  • 9. Support Services Maintain Strength in the Ecosystem • What’s working – Neighborhood and branch organizations provide family services and youth enrichment activities. • What’s not working – Options for enrichment learning are limited. – Services tend to be focused to individuals rather than families. – Schools and school support programs are not consistently integrated into service networks.
  • 10. When System Is Not WHOLE Martha G Russell, AHFE 2012
  • 11. When System Is Not WHOLE • Parents cannot get to the jobs that are available, even if they are eligible. • Housing is substandard, and many are homelessness. • Adults’ coping skills are inadequate, resulting in behaviors that injure themselves and others. • Parents who perceive options choose alternatives to public school. Martha G Russell, AHFE 2012 • Children are unsupervised and lack discipline. • Children’s mental, physical and developmental health suffers. • Youth are truant and drop out of school. • Teen births and violence limit youth’s positive choices. • Youth do not engage in community and family building
  • 12. When System Is Not WHOLE Martha G Russell, AHFE 2012
  • 14. Redirect Services RESTORE • Provide housing and transportation. • Encourage employment and ownership. • Support parents’ ability to provide necessities for children. • Support language acquisition and acculturation. Martha G Russell, AHFE 2012 • Provide supervision and positive role models. • Provide tutoring and engage children in learning. • Give youth an opportunity to express selves and contribute. • Redirect youth to give them a second chance.
  • 15. Redirect Services RESTORE Martha G Russell, AHFE 2012
  • 17. Asset Mapping Process • Introduce project via visible, influentials – – – – Service providers willing but busy Teachers – limited availability & time Principals – need anonymity Superintendents – autonomous mindset • Provide incentives for participation • Identify potential for synergy & leadership • Provide feedback on participation to build engagement and networks for change • Continually monitor and refine plan Martha G Russell, AHFE 2012
  • 18. Evaluation Process • • • • • • Description of the function Criteria for functionality Indicators of dysfunction Preventative measures Remedial actions Changes over time Martha G Russell, AHFE 2012
  • 19. South Dallas System Martha G Russell, AHFE 2012
  • 20. Afterschool Programs Dallas County Martha G Russell, AHFE 2012 Russell, M.G., and Smith, M. A. (2011) “Network Analysis of a Regional Ecosystem of Afterschool Programs,” Afterschool Matters, Winter.
  • 21. Afterschool Programs Dallas County Martha G Russell, AHFE 2012 Russell, M.G., and Smith, M. A. (2011) “Network Analysis of a Regional Ecosystem of Afterschool Programs,” Afterschool Matters, Winter.
  • 22. Program and Financial Resources for Dallas Afterschool Programs Martha G Russell, AHFE 2012 Russell, M.G., and Smith, M. A. (2011) “Network Analysis of a Regional Ecosystem of Afterschool Programs,” Afterschool Matters, Winter.
  • 23. Number of Children Serviced by Financial Resources for Dallas Afterschool Programs Martha G Russell, AHFE 2012 Russell, M.G., and Smith, M. A. (2011) “Network Analysis of a Regional Ecosystem of Afterschool Programs,” Afterschool Matters, Winter.
  • 24. 32% of Dallas School-age Children Unsupervised Afterschool • ~20% supervised in home-based care • Vulnerable programs dependent on single source • Program stability improves with diversified resources base (program and financial) • Over-demand, waiting lists in high risk areas, subsidized programs • Empty slots & program closings in low risk parent-fee programs • Definition of community is highly ambiguous – Where I live – Where I work – Where I take my kids Martha G Russell, AHFE 2012
  • 25. Transformative Collaborations DALLAS AFTERSCHOOL NETWORK Iterative Alignment Impact Co-Create Value Shared Vision Transformation Event Coalition Interact & Feedback Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011.
  • 26. Transform Through Shared Vision • Know • Cultivate • Orchestrate 26 Innovation Ecosystem Netw