1. MARTHA J. HOTT
1605 Maple Lane, #B6 | Kent, WA 98030 | (206) 850-3783 | mjanhott@yahoo.com |
Qualifications Summary
 Accomplished Administrative Assistant offering over 15 years of experience reporting to CEOs and other
top executives.
 Dedicated to making the lives of busy executives easier. Serves as an effective gatekeeper; manage busy
calendars; and efficiently handle daily office tasks. Quick learner willing to take on challenges.
 Proficient userof MS Office (Word, Excel, PowerPoint, Publisher, Internet Explorer and Outlook). Types 60
WPM. Some Experience with Access,Adobe Reader, QuickBooks, ADP, PeopleSoft & Paychex System.
Professional Experience
Client Service Professional/Receptionist (Seasonal), 1/2012-Present | H&R Block | Seattle, WA
 Provided office support services in order to ensure the efficiency and effectiveness of the tax office for the
Office Manager and Tax Professionals.
 Interacted with clients in person or via telephone and effectively managed client flow in a tax office.
 Performed clerical functions such as preparing internal and external correspondence.
 Balanced cash register, received cash, check and credit card payments.
Junior Advertising Manager/Admin Assistant 8/2013 to 5/2014 | Cox, Matthews & Associates |Fairfax, VA
 Provided office support services in order to ensure the efficiency and effectiveness of the advertising
department.
 Communicated via email, telephone & fax with clients to execute the completion of ad placement request.
 Conducted ad sizing, provided quotes and confirmations while adhering to deadlines with 24 hour
turnaround on all inquiries.
Client Service Coordinator/Receptionist, 2007 to 2011 | Banfield the Pet Hospital | Alexandria, VA
 Answered phones, scheduled appointments, and made client follow up calls.
 Obtained relevant information and history form clients and completed pet’s medical records.
 Educated clients about preventive care, pet health needs, and any diagnosis or treatment.
 Assisted in interview process for potential candidates for new hires and student interns.
 Provided administrative and business support to the Practice Manager and Veterinarian Doctors.
Executive Assistant, 2005 to 2007 | Delaware Valley Public Charter Schools | Philadelphia, PA
 Performed a variety of administrative support tasks that were highly confidential and sensitive.
 Coordinated the managements activities for the Director, Principal and Assistant Principal or Board of
Directors.
 Networked and attended recruitment fairs at Universities and Colleges for prospective teachers and staff.
 Researched and negotiated with outside contractors for IT support, telephone, student records software and
Human Resource/Payroll software.
Confidential Secretary/Executive Assistant, 2003 to 2005 | Philadelphia Public Schools | Philadelphia, PA
 Ensured the efficient day-to-day running of all office operations and provided confidential administrative
support to the Regional Superintendent.
 Researched, produced, gathered and planned delicate and private records and briefed Regional
Superintendent regarding content.
 Responded to both student and staff inquires which required knowledge of School District policies and
procedures.
 Created and maintained records for personnel, payroll, office equipment, and other areas as needed.
 Arranged all travel arrangements from air, hotel, car rental and conference reservations.

2. Resume: Martha J. Hott
Payroll Manager, 2001 to 2003 | Center for Community Change | Washington,DC
 Ensured the processing of new hires, temporary workers, transfers, promotions and terminations is accurate
and timely.
 Critically reviewed and analyzed current payroll, benefits, leave and tax procedures in order to recommend
and implement changes leading to best-practice of company.
 Managed regular preparation of relevant management reports, including weekly, monthly, quarterly and
year-end reports (gross payroll, hours worked, vacation accrual, tax deductions,benefit deductions,etc.).
 Prepared periodic reports of employee earnings, taxes, deductions and ensured compliance with local,
federal, and 12 different state tax laws.
 Processed bi-weekly paychecks in ADP payroll system
Business Manager, 2000 to 2001 | Meridian Public Charter School | Washington,DC
 Assisted with developing all financial reporting, including annual and monthly financial reports as required
by Charter School reporting office, Department of Education and grant requirements.
 Maintained risk management programs including securing and recommending proper ranges of insurance
coverage, maintain inventory, and policies.
 Researched, negotiated and implemented outside contractors for general support services,remodeling and
building of new annex building for additional classrooms.
 Handled all new hire paperwork, orientation, benefits, payroll and anything associated with employees
hiring, termination or changes within employment status.
Labor Relations Assistant/Administrative Assistant, 1998 to 2000 | DC Public Schools | Washington,DC
 Coordinated employee grievance process; examined hearing request for timelines and procedural
compliance; monitored timelines of grievance hearing decisions.
 Provided general guidance, advice, and assistance to supervisors and employees regarding labor and
employee relations issues.
 Assisted Director and Labor Relations Specialist prepare for grievance hearings, arbitrations and union
contract negotiations.
 Answered telephones,greeted visitors, copied, faxed, sorted and logged mail in.
 Composed and typed routine letters and memorandums.
Education & Training
Associates in Business Management & Accounting, August 2017 | Independence University Online Academy
High School Diploma June 1990 | Largo Senior High School | Largo, MD