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Japan October 2012

                                     Mart Kivikas




© 2012 Wissenskapital ZFI/ECI GmbH                  S. 1
State-of-the-art
      • On Intellectual Capital Reporting (or
        Intangible Assets based Management)
      • On IC Statement and Management
        Reporting
      • On Intellectual Property Rights
      • On IC of Cities
      • On Economic Policy

© 2012 Wissenskapital ZFI/ECI GmbH                      S. 2
Key Questions for Business Success




  1. How can I keep and improve my competitive position?
  2. What do we do differently and better than our competitors?
  3. How can I avoid making a wrong decision? How support and find new
     innovations?
  4. How can we manage quality and service as well as production in our
     value chain?
  5. What can I as a leader have real impact on?




© 2012 Wissenskapital ZFI/ECI GmbH                                        S. 3
Modern Leadership




   Quelle: © 4Value Management Consulting GmbH




© 2012 Wissenskapital ZFI/ECI GmbH
Working Model of Sevilla Global?




        Human-
        capital
                                     Service-                          Growth
                                     quality
                                                                                               Regional
                                                      Business
  Structural-                                                                                 Prosperity
                                                       Concept
    capital
                                     Product-                         High Value
                                      quality                        Added Work

 Relational-
  capital

 Finding Skills              Build Structures             Ready for Market                    Spin-off of
 HC                             HC -> SC                        RC                            Companies
    t0                                          ...                                                     tX


                                                                       Financial Indicators
                Non-financial Indicators
© 2012 Wissenskapital ZFI/ECI GmbH                                                                      S. 5
Strategic Goals Fomento San Sebastian




© 2012 Wissenskapital ZFI/ECI GmbH                                  S. 6
Would You Invest?




© 2012 Wissenskapital ZFI/ECI GmbH                       S. 7
Result: Priority Map for Investment or Intervention
                           QQS-Bar-Chart: Human Capital (HC)




         HC-4


         HC-3

                                                                                           Internal Co-operation   Leadership Ability
         HC-2
                                                                                           & Knowledge Transfer
         HC-1


                0                  30                    60                     90



         HC-4       Leadership Ability
         HC-3       Employee Motivation
         HC-2       Social Competence
         HC-1       Professional Competence
                                        Systematic (%)        Quality (%)   Quantity (%)




                                                                                                                                        Fraunhofer IPK © 2008 , No. 8




© 2012 Wissenskapital ZFI/ECI GmbH                                                                                                                                      S. 8
Prel. IC Map Fomento San Sebastian




© 2012 Wissenskapital ZFI/ECI GmbH                                S. 9
© 2012 Wissenskapital ZFI/ECI GmbH   S. 10
www.incas-europe.org




                                       Process /Systems Dynamics




                                                            Fraunhofer IPK © 2008 , No. 11




                           Software…          Taxonomy
© 2012 Wissenskapital ZFI/ECI GmbH            ..                                       S. 11
Portfolio Matrix



                            Phase I                      Phase II               Phase III              Phase IV
                            Micro Companies (10-20 Emp.) Small Companies (20-50)Mid Companies (50-250) Spinn-offs SME
   Sector I     Agrial      Name?                        Name Ltd.?             Name Ltd.?
                Consumer




   Sector II    Agrial      Name?                        Name Ltd.?            Name Ltd.?
                Maschines




   Sector III   Aerospace   Name?                        Name Ltd.?            Name Ltd.?




   Sector IV    Renewable   Name?                        Name Ltd.?            Name Ltd.?
                Energy




© 2012 Wissenskapital ZFI/ECI GmbH                                                                                 S. 12
The Logic behind the Earnings Capability Index (ECI)™
                                          Earnings Capability Index (ECI)™
                                          = Forecast on Business Success
                                                  and Profitability



                Current Earnings                        Competitiveness                              Ability to Change

          Cost / Income Ratio                       Custome Value                        Innovation and Growth Capability
Value             0,0 %                   Value         0,0 %                           Value         0,0 %
Score             0                 0     Score         0                         0     Score         0                        0
Weight            1                       Weight        1                               Weight        2

                 Cash                               Market Position                              Payroll Flexibility
Value            0,0 %                    Value         0,0 %                           Value         0,0 %
Score            0                  0     Score         0                         0     Score         0                        0
Weight           2                        Weight        2                               Weight        1

              Profitability                 Quality and Systematic Relational Capital       Quality and Systematic Human Capital
Value            0,0 %                    Value          0,0 %                          Value           0,0 %
Score            0                  0     Score          0                        0     Score           0                      0
Weight           1                        Weight         2                              Weight          2

         Earnings sustainability            Quality and Systematic Structural Capital     Interdependency Analysis HC, SC and RC
Value            0,0 %                    Value          0,0 %                          Value         0,0 %
Score            0                  0     Score          0                        0     Score         0                        0
Weight           1                        Weight         1                              Weight        2

           Weighted Sum                              Weighted Sum                                  Weighted Sum
Weight short term                  80 %   Weight short term                      40 %   Weight short term                     5%
Weight mid term                    15 %   Weight mid term                        40 %   Weight mid term                      50 %
Weight long term                    5%    Weight long term                       20 %   Weight long term                     45 %

Short term EC forecast              0     Mid term EC forecast                    0     Long term EC forecast                  0




 © 2012 Wissenskapital ZFI/ECI GmbH                                                                                         S. 13
Relatives GNP PPP European countries vs. USA 1990-2006.




© 2012 Wissenskapital ZFI/ECI GmbH                                                 S. 14
A joint triple helix action needed!
      • On Intellectual Capital Reporting (or
        Intangible Assets based Management)
      • On IC Statement and Management
        Reporting
      • On Intellectual Property Rights
      • On IC of Cities
      • On Economic Policy

© 2012 Wissenskapital ZFI/ECI GmbH              S. 15
Thank You!



                                                   The IC
                                                  Statement




                                                  The Financial
                                                   Statement




      © Leif Edvinsson


© 2012 Wissenskapital ZFI/ECI GmbH
Intangibles
                 Employees,                 Internal Processes, i.e.efficient              Networks,
            Who contribute with their        processing of the production of    including customers, suppliers,
          knowledge and competences            goods or services, internal      investors and cooperation with
                                                 requests, logisitcs etc.               other companies

                                               Business Success Factors
          - Motivation                      - Product cycle time                - Customer satisfaction
          - Qualification                   - Quality of the processes          - Customer structures
          - Leadership                      - Processes of communication        - Investor relations
                                            - Risk management                   - Suppliers




          Short term earnings capability:       Mid term earnings capability:      Long term earnings capability:
             Current earnings status                    Competitiveness                     Ability to change




                                            Key Perfomance Indicators (KPI)
          Financial indicators;             Cashflow indicators;                The systematic of business
          - Cost / Income Ratio             - Equity ratio                      success;
          - Return on Equity                - Debt equtiy ratio                 - Development of profitability
          - Return on Capital Employed      - Solvency                          - Business development
          - Return on Investment            - Cashflow margin                   - Development of cycle times
© 2012 Wissenskapital ZFI/ECI GmbH                                              - Customer acquisition
                                                                                                                 S. 17
The framework of the German “Wissensbilanz”

                                            Commercial environment
                                                  (Possibilities & risks)

              Organization
                                                 Intellectual capital
         Initial                                  Human      Structural     Relational    Financial    External
         situation                                capital     capital        capital     resources      impact
                     Business-
                                                                                                      Business
           Vision    Strategy    Measures             Business processes                              success
                     knowledg
                     e

                                                            Knowledge processes




© 2012 Wissenskapital ZFI/ECI GmbH                                                                                S. 18
Steps                        Criterias                       Sources

1. Current financial situation       Profitability/Cash             Annual Report,
                                                                    Bankratings, BSC

2. Competiveness                     Customer segments,             Business environment
                                     branch, competitors,           analysis, Intellectual
                                     structural- and relational     Capital Statement, BSC
                                     capital
3. Ability to change                 Innovation capability, fixed   Intellectual Capital
                                     vs. Variable costs, human      Statement, BSC
                                     capital
4. (Future) Earnings Capability      Earnings Capability            Analyse of steps 1 to 3.
(steps 1 to 3)                       Index™
5. Management action points          Activity plan                  ECI report, BSC


6. Implementation (in business       i.e. CRM or HR                 i.e. job and process
operations)                          development                    descriptions, customer
                                                                    survey
7. Follow-up, controlling            Verification of index          Actuals vs. Plan, KPI
                                                                    (adjusted)

© 2012 Wissenskapital ZFI/ECI GmbH                                                             S. 19

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Workshop Tokyo October 2012

  • 1. Japan October 2012 Mart Kivikas © 2012 Wissenskapital ZFI/ECI GmbH S. 1
  • 2. State-of-the-art • On Intellectual Capital Reporting (or Intangible Assets based Management) • On IC Statement and Management Reporting • On Intellectual Property Rights • On IC of Cities • On Economic Policy © 2012 Wissenskapital ZFI/ECI GmbH S. 2
  • 3. Key Questions for Business Success 1. How can I keep and improve my competitive position? 2. What do we do differently and better than our competitors? 3. How can I avoid making a wrong decision? How support and find new innovations? 4. How can we manage quality and service as well as production in our value chain? 5. What can I as a leader have real impact on? © 2012 Wissenskapital ZFI/ECI GmbH S. 3
  • 4. Modern Leadership Quelle: © 4Value Management Consulting GmbH © 2012 Wissenskapital ZFI/ECI GmbH
  • 5. Working Model of Sevilla Global? Human- capital Service- Growth quality Regional Business Structural- Prosperity Concept capital Product- High Value quality Added Work Relational- capital Finding Skills Build Structures Ready for Market Spin-off of HC HC -> SC RC Companies t0 ... tX Financial Indicators Non-financial Indicators © 2012 Wissenskapital ZFI/ECI GmbH S. 5
  • 6. Strategic Goals Fomento San Sebastian © 2012 Wissenskapital ZFI/ECI GmbH S. 6
  • 7. Would You Invest? © 2012 Wissenskapital ZFI/ECI GmbH S. 7
  • 8. Result: Priority Map for Investment or Intervention QQS-Bar-Chart: Human Capital (HC) HC-4 HC-3 Internal Co-operation Leadership Ability HC-2 & Knowledge Transfer HC-1 0 30 60 90 HC-4 Leadership Ability HC-3 Employee Motivation HC-2 Social Competence HC-1 Professional Competence Systematic (%) Quality (%) Quantity (%) Fraunhofer IPK © 2008 , No. 8 © 2012 Wissenskapital ZFI/ECI GmbH S. 8
  • 9. Prel. IC Map Fomento San Sebastian © 2012 Wissenskapital ZFI/ECI GmbH S. 9
  • 10. © 2012 Wissenskapital ZFI/ECI GmbH S. 10
  • 11. www.incas-europe.org Process /Systems Dynamics Fraunhofer IPK © 2008 , No. 11 Software… Taxonomy © 2012 Wissenskapital ZFI/ECI GmbH .. S. 11
  • 12. Portfolio Matrix Phase I Phase II Phase III Phase IV Micro Companies (10-20 Emp.) Small Companies (20-50)Mid Companies (50-250) Spinn-offs SME Sector I Agrial Name? Name Ltd.? Name Ltd.? Consumer Sector II Agrial Name? Name Ltd.? Name Ltd.? Maschines Sector III Aerospace Name? Name Ltd.? Name Ltd.? Sector IV Renewable Name? Name Ltd.? Name Ltd.? Energy © 2012 Wissenskapital ZFI/ECI GmbH S. 12
  • 13. The Logic behind the Earnings Capability Index (ECI)™ Earnings Capability Index (ECI)™ = Forecast on Business Success and Profitability Current Earnings Competitiveness Ability to Change Cost / Income Ratio Custome Value Innovation and Growth Capability Value 0,0 % Value 0,0 % Value 0,0 % Score 0 0 Score 0 0 Score 0 0 Weight 1 Weight 1 Weight 2 Cash Market Position Payroll Flexibility Value 0,0 % Value 0,0 % Value 0,0 % Score 0 0 Score 0 0 Score 0 0 Weight 2 Weight 2 Weight 1 Profitability Quality and Systematic Relational Capital Quality and Systematic Human Capital Value 0,0 % Value 0,0 % Value 0,0 % Score 0 0 Score 0 0 Score 0 0 Weight 1 Weight 2 Weight 2 Earnings sustainability Quality and Systematic Structural Capital Interdependency Analysis HC, SC and RC Value 0,0 % Value 0,0 % Value 0,0 % Score 0 0 Score 0 0 Score 0 0 Weight 1 Weight 1 Weight 2 Weighted Sum Weighted Sum Weighted Sum Weight short term 80 % Weight short term 40 % Weight short term 5% Weight mid term 15 % Weight mid term 40 % Weight mid term 50 % Weight long term 5% Weight long term 20 % Weight long term 45 % Short term EC forecast 0 Mid term EC forecast 0 Long term EC forecast 0 © 2012 Wissenskapital ZFI/ECI GmbH S. 13
  • 14. Relatives GNP PPP European countries vs. USA 1990-2006. © 2012 Wissenskapital ZFI/ECI GmbH S. 14
  • 15. A joint triple helix action needed! • On Intellectual Capital Reporting (or Intangible Assets based Management) • On IC Statement and Management Reporting • On Intellectual Property Rights • On IC of Cities • On Economic Policy © 2012 Wissenskapital ZFI/ECI GmbH S. 15
  • 16. Thank You! The IC Statement The Financial Statement © Leif Edvinsson © 2012 Wissenskapital ZFI/ECI GmbH
  • 17. Intangibles Employees, Internal Processes, i.e.efficient Networks, Who contribute with their processing of the production of including customers, suppliers, knowledge and competences goods or services, internal investors and cooperation with requests, logisitcs etc. other companies Business Success Factors - Motivation - Product cycle time - Customer satisfaction - Qualification - Quality of the processes - Customer structures - Leadership - Processes of communication - Investor relations - Risk management - Suppliers Short term earnings capability: Mid term earnings capability: Long term earnings capability: Current earnings status Competitiveness Ability to change Key Perfomance Indicators (KPI) Financial indicators; Cashflow indicators; The systematic of business - Cost / Income Ratio - Equity ratio success; - Return on Equity - Debt equtiy ratio - Development of profitability - Return on Capital Employed - Solvency - Business development - Return on Investment - Cashflow margin - Development of cycle times © 2012 Wissenskapital ZFI/ECI GmbH - Customer acquisition S. 17
  • 18. The framework of the German “Wissensbilanz” Commercial environment (Possibilities & risks) Organization Intellectual capital Initial Human Structural Relational Financial External situation capital capital capital resources impact Business- Business Vision Strategy Measures Business processes success knowledg e Knowledge processes © 2012 Wissenskapital ZFI/ECI GmbH S. 18
  • 19. Steps Criterias Sources 1. Current financial situation Profitability/Cash Annual Report, Bankratings, BSC 2. Competiveness Customer segments, Business environment branch, competitors, analysis, Intellectual structural- and relational Capital Statement, BSC capital 3. Ability to change Innovation capability, fixed Intellectual Capital vs. Variable costs, human Statement, BSC capital 4. (Future) Earnings Capability Earnings Capability Analyse of steps 1 to 3. (steps 1 to 3) Index™ 5. Management action points Activity plan ECI report, BSC 6. Implementation (in business i.e. CRM or HR i.e. job and process operations) development descriptions, customer survey 7. Follow-up, controlling Verification of index Actuals vs. Plan, KPI (adjusted) © 2012 Wissenskapital ZFI/ECI GmbH S. 19

Hinweis der Redaktion

  1. Lassen Sie mich das Management der immateriellen Vermögenswerte vergleichen mit dem folgenden Bild. Nebel ist auch nicht greifbar und doch muss der Pilot versuchen, sein Flugzeug sicher hindurch zu steuern, bis er wieder klare Sicht hat. Genau vor diesem Problem stehen auch Sie in Ihrem Unternehmen, wenn sie versuchen, diese immateriellen, also die nicht-greifbaren Vermögenswerte steuern zu wollen. Da hilft dann bei erfahrenen Piloten, genauso wie bei erfahrenen Unternehmern, das sogenannte „Bauchgefühl “ . Dieses Bauchgefühl ist ja nichts anderes, als die kondensierte Erfahrung auf der Basis langer Jahre Berufserfahrung, wo Sie so manchen Sturm erfolgreich gemeistert haben und daher wissen Sie auch, welche kleinen Informationen Sie zur Orientierung benötigen, um Entscheidungen zu treffen. Aber was ist mit Ihrem Nachfolger, Ihrer Nachfolgerin, was mit denen, die nicht diese Erfahrungen mitbringen oder den externen Partnern, denen Sie Ihre Entscheidungen erläutern wollen. Und genau hier möchte die Wissensbilanz unterstützen: Bei der Steuerung und dem systematischeren Management der nicht-greifbaren Vermögenswerte ihres Unternehmens. Oder wie es einer unserer Pilotanwender auf den Punkt gebracht hat: „ Die Wissensbilanz beschreibt erstmals transparent für alle Beteiligten, was wir, das Management, schon immer im Bauch gefühlt haben. Allerdings lässt sich besser über einer Ergebnis der Wissensbilanz diskutieren als über ein kaum in Worte fassbares Bauchgefühl, so gut es uns auch bisher geholfen hat. “ Die Wissensbilanz schafft klare Sicht , um „zielsicher richtige und zukunftsweisende Entscheidungen zu treffen. “
  2. Bildning inte utbildning Transparens inte DN Oberoende universitet och högskolor
  3. Verschwimmen mit der Systemumwelt darstellen.