On the Road to AI-Infused Process Execution
Talk delivered at the ISSIP Discovery Summit: AI & Automation on 12 May 2021. Abstract: Traditionally, process automation and process monitoring have been living in two worlds. As AI technology reaches maturity, we are seeing a convergence between automation and monitoring. Data collected during the execution of business processes is fed into AI tools, which in turn drive the automation of these processes. For example, predictive process monitoring techniques exploit events generated during the execution of a process (e.g. in an ERP or a BPMS) allow us to make predictions about the future states of a process. These predictions are then used to trigger interventions, to enhance the performance of the process. In the RPA world, UI-level events gathered on the background while workers perform their daily work are used to discover automatable routines that are then used to instrument RPA bots. These and other applications of AI techniques are going to reshape the way we think about the BPM lifecycle. Monitoring and automation will be replaced by AI-Infused Process Execution.
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On the Road to AI-Infused Process Execution
- 1. ISSIP Discover Summit - AI & Automation
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Editor's Notes
- Lost Make example of risk objectives
- https://www.if4it.com/core-domain-knowledge-critical-foundation-successful-design-thinking/ https://towardsdatascience.com/minimum-viable-domain-knowledge-in-data-science-5be7bc99eca9
- https://www.if4it.com/core-domain-knowledge-critical-foundation-successful-design-thinking/ https://towardsdatascience.com/minimum-viable-domain-knowledge-in-data-science-5be7bc99eca9
- V. Leno, A. Polyvyanyy, M. La Rosa, M. Dumas and F. Maria Maggi. Action logger: Enabling process mining for robotic process automation. In Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019, 124–128, 2019 Available recording tools (e.g., WinParrot, JitBit) record low-level action only – clickstreams, keystrokes Although RPA tools (e.g., UI Path, Automation Anywhere) provide recording capabilities they are focused on manual programming of scripts. They do not record values of involved fields, do not capture timestamps, etc. In UI Path Studio, however, there is a component called UI Explorer, that is similar to our Action Logger, but it works only for Web (supports limited amount of actions), while our tool covers also Excel spreadsheet
- V. Leno, A. Polyvyanyy, M. La Rosa, M. Dumas and F. Maria Maggi. Action logger: Enabling process mining for robotic process automation. In Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019, 124–128, 2019 Available recording tools (e.g., WinParrot, JitBit) record low-level action only – clickstreams, keystrokes Although RPA tools (e.g., UI Path, Automation Anywhere) provide recording capabilities they are focused on manual programming of scripts. They do not record values of involved fields, do not capture timestamps, etc. In UI Path Studio, however, there is a component called UI Explorer, that is similar to our Action Logger, but it works only for Web (supports limited amount of actions), while our tool covers also Excel spreadsheet