1. Marlene Moreno
123 Whitford Road. Somerville. Auckland. 2014.
Phone number: 0220752814
Email: marlenemoreno.c@gmail.com
I am Agro-Industry Execution Engineer and TPM (Total Productive Maintenance) Instructor, with 10 years of
experience in Quality Assurance, Manufacturing, TPM, and Maintenance. As a result of professional skills, I
have led some teams to achieve process improvement. I also have experience developing, motivating and
training workers to increase operational knowledge. These specifics skills have been helping me to achieve
goals.
Experience in many Processes:
- Chemical Industry: Powder and Liquid Laundry, Fabric Conditioner, Soap and Plastic Process.
- Foods Industry: Dairy Products, Spread & Dressing, Dehydrated, Baby Foods.
I have the ability to set priorities and work well under pressure. Also, I have the ability to lead teams, develop
and motivate people, set goals and to build executive summaries. I am enthusiastic, self-motivated, with an
excellent attitude, eager to learn from others proactive and work ethic. I like to participate in social and
outdoor activities. Also, I have been a member of Health and Safety Committee.
Key Skills
Maintenance Coordinator & Continuous Improvement Leader at Tigre - Chile (2012 – 2015)
- Responsible for industrial maintenance and utility services.
- I was a leader of 5S Kaizen and Safety Kaizen implementation.
- I developed the annual maintenance plan and to build maintenance’s procedures.
- Team Leader of Machine Damage Group, to make the analysis of failures and improvements implementation.
- Member of Health and Safety Committee: Responsible for analysis of accidents, using TASC tool.
- Member of an international corporate group for Operational Excellence project. I was responsible for
implementation and standardization in Chile of Operational Excellence Pillars according to corporate guidelines.
- I led a team of 21 people.
TPM Coordinator at Unilever - Foods Division – Chile (2011 – 2012)
- Responsible for TPM methodology implementation, development 8 TPM pillars.
- Participation in regional meetings with other American Factories to share Best Practices.
- Coach of failure analysis tools.
- Leader of analysis cases developing improvements for waste and lost productivity reduction.
- Head of Coaching Visit & Audit of JIPM (Japan Institute of Plant Maintenance).
-Implementation of Software for collection data to calculate the efficiency of the factory.
- Responsible to organized the 24th
Americas Facilitator TPM Course (in Chile), was a successful training course.
- I led a team of 4 people.
Quality Assurance Coordinator at Unilever – Home Care Division – Chile (2010 – 2011)
- Responsible for ensuring the high quality of Home Care (Powder and Liquid Detergents) and Personal Care
products (soaps), includes co-makers companies.
- I participated in development and products innovations projects, using risk analysis: PHA, FMEA, and HAZOP.
- HACCP implementation Leader in Home Care category.
- Responsible for local indicators of quality. I was TPM analysis tools leader (5W + 2H, Why - Why), 5S, CAPDO.
- Member of TPM audit committee.
- I led a team of 12 people.
Work Experience
About Me

2. Education
Referee
Agro-Industry Execution Engineer – 2000 to 2004, Concepción University, Chile.
Others training courses:
- Workshop of Maintenance, Sep (2014), Joinville Brazil.
- Workshop of Operational Excellence, May (2014), Joinville Brazil.
- First Health and reanimation, Oct (2013), Santiago de Chile.
- Health and Safety Committee, Aug (2013), Santiago de Chile.
- Makigami, Infinite Looping, PM Analysis, Nov (2011), Santiago Chile, with Japan Institute of Plant Maintenance.
- TPM Instructor: Sept (2011), Indaiatuba –Brazil.
- English language, Apr to Dec 2011, BEAS Institute Ltda, Santiago Chile was approved.
- Coaching for Line Managers, Jun 2011, Santiago Chile
- Six Sigma Green Belt, Apr 2008, Buenos Aires Argentina.
Languages: English (Intermediate) / Portuguese (Basic) / Spanish (Native)
Mr. Fernando Torrez: Manufacturing Manager at Tigre. Email: fernando.torrez@tigre.com
Mr. Carlos Neumann: Production & WCO Manager at Clorox. Email: cneumannlatorre@gmail.com
Mr. Alejandro Pulgar: Civil Chemical Engineer. Email: pulgara1707@gmail.com
Manufacturing Coordinator at Unilever – Home Care Division – Chile (2008 – 2010)
- Manufacturing Supervisor, including ensuring the maintenance activities, innovation and improvements.
- Responsible for defining risk assessment about tasks, equipment, materials, and locations.
- Focused improvement projects leader with CAPDO structure.
- Responsible for approval of the SHE 29 Enzymes Audit and create the operational procedures. Goal: Chile Factory
was approval of Enzyme Audit with 93%.
- I led a team of 60 people.
Foreign Trade Analyst at Mecomex – Chile (Outsourcing for Nestlé) (2006 – 2008)
- Responsible for Inter- Market Supply Contract for export or import processes, includes legal and shipment
information, document management required and sending samples.
- Responsible for updating information on IMS software and SAP before of send or receive some product.
Quality Assurance Analyst at Nestlé - San Fernando Factory – Chile (2005 – 2006)
- Management of Quality Documentation: Creation and distribution of instructions and procedures.
- Responsible for Quality Inspections to third parties and suppliers.
- Responsible for Traceability Product exercises.
- Creation and modification of specifications for raw materials in SAP system.