Some progess again... Adding first slides about Service Design step using FreeNest TeamBoard... Lot's of work still ahead!

2. Pet Capsule Concept
Reference Product as FreeNest training
material
V 1.2.1

3. What is The Pet Capsule Concept?
• Pet Capsule Concept is reference of product / service
which can be use for training context for service design
and software development
• All concept releated materials are used for training
material which is easy to deploy for FreeNest Product
Platform 1.4
• Concept is under continuous development (beta phase)
• Main target of concept is to provide common contex to
create state of art training materials for users of
FreeNest Product Platform

4. What is The FreeNest?
• FreeNest is a team-oriented product development
platform that is fast to deploy and easy to use.
• FreeNest integrates together other open source
software that are commonly used in software
development, and acts as a sort of glue between them.
• FreeNest Product Platform as a solution can be used as
authentic training environment and full scale working
environment is real life projects.

5. Pet capsule as a product
• Pet remote care and observation solution for consumer
users and service providers
• Pet Capsule home unit can be deployed to home and
care center facilities.
• Home unit is standardized for easy transportation as a
small container eg. for truck logistic.
•

6. Why Pet Capsule Concept?
(Customer’s Pain)
I have worked too
much! I need some
rest! But where I can
leave my cat?
My master is
needing some
vacation! Me too!

7. Idea form Customer #1
I is nice to have some vacation
at last! But I am missing my
only friend. It would be nice
to hear some news..
!

8. Idea from Pet #2
?
Actually it has been quite nice to
enjoy hospitality of neighbour
I would like to inform my Master
and ask him to stay longer at
vacation.....

9. Ideas from both #3
I am feeling wonderful!
Tomorrw I will be going back
home!
I would like to cheer up my
cat at Care Hotel
Activate extra services
Images, MMS etc.
I would like to tweet to
my Master. ”Be There!”
Hmm.. There is new
food in my cup! How
nice!

10. Your Ideas?
• What else you could do with this concept?
• Define some ideas to enhance basic concept ahead

11. Whole concept with ideas
Video portal
Logging
Activate remote functions
PetCapsule@Home™
Storage
Video portal
Logging
Activate remote functions
Activate/Buy addon
services!
PetCapsule@Hotel™

12. Concept in brief
• The Pet has own PetCapsuleUnit (PCU), which can have several options
installed
• PetCapsuleUnit can be controlled and observe via cloud service
• The PetCapsule has a unique observation unit (OBU), which is used for
collecting environmental information during day.
• Customer can bring his pet with PetCapsule to PetCapsule@Hotel™
certified care house.
• PetCapsule is able to transfer needed information to care house
• All PetCapsule@Hotel™ certified hotels are using common cloud
solution PetCapsuleCloudHub™ for management
• Customer is able to buy and enable several add-on services via remote
control (Cleaning, extra food and more)

13. Cloud Hub as service backbone
Pet Capsule
Cloud Hub
PetCapsuleApp™
PetCapsuleCloudHub ™
PetCapsule@Home™
PetCapsule@Hotel™

14. PetCapsuleApp™
•
•
•
•
Application for remote accessing PetCapsuleUnit
Access video connection
Access logged data
What else…..
Pet Capsule
Cloud Hub
PetCapsuleApp™

15. PetCapsuleHubPortal™
• Web Portal for PetCapsuleUnit observation and remote
access
• What you would like to do with it?
Pet Capsule
Cloud Hub
PetCapsuleCloudHub ™

16. PetCapsule@Home
• PetCapsuleUnit is located at home or friendly zone
• What features you could draft out?
PetCapsule@Home™

17. PetCapsule@Hotel
• PetCapsuleUnit located at care center
• New services available?
• Allows to sharing of information about pet

18. PetCapsuleUnit (PCU)

19. Observer Unit (OBU)
OBU
OBU features
I/O
Temperature
Moisture
Video stream
Camera
What else?
Audio

20. OBU network
OBU
Secured
Connection
Secured
Connection
Pet Capsule
Cloud Hub
Secured
Connection
OBU
OBU
Secured
Connection
OBU

21. Pet Metadata
Spicie:
Name:
Gender:
Breed:
Age:
Weight:
Lenght:
Height:
Owner:
Misc Info?

22. Owner Metadata
•
•
•
•
Name
Gender
Email
Password
• More?

23. Owner and pet
Real owner?

24. PetCapsuleUnit’s in care hous
PetCapsuleCloudHub ™
Service provider
Care House has closed vlan
network for all OBU’s
PetCapsule@Hotel ™
Service provider
OBU
OBU
OBU
Care Center has
access for
selected data
OBU
Transfer
Memory

25. First Service Desing Steps for Pet
Capsule Concept
•
•
•
•
•
How to use FreeNest for Service Desing
Creating Stake Holder map using Team Board
Creating Customer Journey Map using Team Board
Creating SWOT table for concept
Drafting out User Stories

26. Stake Holders

27. Example of Customer Journey Map
• Open remote video connection to PetCapsule using
android application
• Stake Holders:
• Owner who has PetCapsule installed at home
• Internet Operator
• PetCapsuleUnit

28. Journey map as canvas?

29. Journey map as canvas #2

30. Customer Journey Map

31. Use Case:
Actors:
Owner with HBU, Phone, Operator, HBU
Prestate:
Owner has android phone with latest version of RemotePetCapsuApp™
Main Flow:
1. Open RemotePetCapsu
2. Application asks for user account and password
3. Owner initiates values
4. Screen shows PetCapsu logo and ”Please wait…”
5. PetCapsHub opens at main page
6. Owner selects ”Open video connection”
7. Owner press ”Start” under Start HBU Video Dialog
8. Application screen is opening video mode (Exceptions)
9. Cat on screen! ?
10. Owner ends dialog pressing ”Disconnect”
Exceptions:
1.
2.
3.
No connection to HBU -> Message on screen ”Cannot connect…Try again after short period” Use Case YYYY
No Connection to HBU -> Owner can select ”Check Connection” Use Case XXXX
No Connection to HBU ->

32. User Story examples
• Epic: As a service provider I would like to have the most
robust security implementation used in the pet capsule
concept
• Story: as a owner of pet I would like to be able install
unit at home in 10 minutes
• Story: as a owner of pet (a fish) I would like to be able
feed using mechanical feeder
• As service provider I would like to access basic medical
history of the pet if needed at care house

33. Questions for you
• What about the cat? What is it thinking about this such
a services?
• Is there any ethical questions?
• Would you like to vote for this kind of service?
• SECURITY THREADS?? Any?

34. Pet Capsule Concept Materia
Original Idea: Marko “NarsuMan” Rintamäki 2012-
PetCapsule Condensed, PetCapsule Condensed Italic
PetCapsule Bold Condensed, PetCapsule Bold
Condensed Italic
PetCapsule Thin, PetCapsule Thin Italic
PetCapsule Light, PetCapsule Light Italic
PetCapsule Regular, PetCapsule Regular Italic
PetCapsule Bold, PetCapsule Bold Italic
PetCapsule Black, PetCapsule Black Italic

35. Thank you!
Marko ”NarsuMan” Rintamäki
FreeNest
(Pet Capsule Concept – Reference Training Material 2013)