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AvePoint Cloud Series - When do you decide to go to Office 365?

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AvePoint Cloud Series - When do you decide to go to Office 365?

  1. 1. When do you decide to go to Office 365? October 2014 – Mark Stokes
  2. 2. Mark Stokes - MVP  Red Plane  Microsoft Partner in North West UK  www.redplane.co.uk  @FlyRedPlane  Office 365, SharePoint, Azure, nopCommerce, Windows 8 Apps, Windows Phone Apps, iOS Apps, .Net  mark.stokes@redplane.co.uk  @MarkStokes  Interests: SharePoint, Technology, Photography, Raspberry Pi, Snowboarding, Wakeboaring, Running, Tough Mudder, My Dog - Hugo
  3. 3. Agenda  What does the Cloud mean to us?  Azure vs Office 365  Office 365 & SharePoint Online  What the marketing tells you  What the marketing doesn’t tell you  Trust – Security & Privacy  Control  Cost / Benefits  Some other things to think about  Job Security – The end of the IT Pro?
  4. 4. What does The Cloud mean to us?  Types of cloud  On-Premises  Private Cloud  Community Cloud  Public Cloud  Characteristics (NIST)  On-demand self-service  Broad network access  Resource pooling  Rapid elasticity  Measured service  Cloud Offerings  SaaS  PaaS  IaaS  DaaS
  5. 5. Azure vs Office 365  Infrastructure as a Service  Platform as a Service  Generally  Compute  Storage  Virtual Network  Software as a Service  Exchange Online  Lync Online  SharePoint Online  Associated:  Dynamics CRM Online  Power BI  Project Online  Yammer
  6. 6. What is Office 365? Office 365
  7. 7. What is Office 365? Office 365 Lync Online
  8. 8. What is Office 365? Office 365 Lync Online Exchange Online
  9. 9. What is Office 365? Office 365 Lync Online Exchange Online SharePoint Online
  10. 10. What is Office 365? Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus
  11. 11. What is Office 365? Windows Azure Active Directory Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus
  12. 12. What is Office 365? Windows Azure Active Directory Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications
  13. 13. What is Office 365? Windows Azure Active Directory Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application
  14. 14. What is Office 365? Windows Azure Active Directory Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application
  15. 15. What is Office 365? Windows Azure Active Directory Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  16. 16. What is Office 365? Windows Azure Active Directory Power BI for Office 365 Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  17. 17. What is Office 365? Windows Azure Active Directory Dynamics CRM Online Power BI for Office 365 Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  18. 18. What is Office 365? Windows Azure Active Directory Dynamics CRM Online Power BI for Office 365 Office Web Apps Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  19. 19. What is Office 365? On-Premises Active Directory Windows Azure Active Directory Dynamics CRM Online Power BI for Office 365 Office Web Apps Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  20. 20. What is Office 365? On-Premises Active Directory ADFS / DirSync Windows Azure Active Directory Dynamics CRM Online Power BI for Office 365 Office Web Apps Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  21. 21. What is Office 365? On-Premises Active Directory ADFS / DirSync Yammer Windows Azure Active Directory Dynamics CRM Online Power BI for Office 365 Office Web Apps Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  22. 22. What is Office 365? On-Premises Active Directory ADFS / DirSync Windows Azure Active Directory Yammer Dynamics CRM Online Power BI for Office 365 Office Web Apps Office 365 Lync Online Exchange Online SharePoint Online Office Pro Plus Azure Hosted Applications .Net Application PHP Application What else can you think ok?
  23. 23. SharePoint Online
  24. 24. SharePoint Online SharePoint Online
  25. 25. SharePoint Online SharePoint Online Site Collection
  26. 26. SharePoint Online SharePoint Online SC Site Collection
  27. 27. SharePoint Online SharePoint Online SC SC Site Collection
  28. 28. SharePoint Online SharePoint Online SC SC SC SC
  29. 29. SharePoint Online SharePoint Online SC SC SC SC SC
  30. 30. SharePoint Online SharePoint Online SC SC SC SC SC SC
  31. 31. SharePoint Online SharePoint Online SC SC SC SC SC SC SC
  32. 32. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC
  33. 33. SharePoint Online SharePoint Online Supporting Services SC SC SC SC SC SC SC SC
  34. 34. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search
  35. 35. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS
  36. 36. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS Secure Store
  37. 37. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS Secure Store Managed Metadata
  38. 38. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS Secure Store InfoPath Forms Managed Metadata
  39. 39. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS Secure Store InfoPath Forms User Profiles Managed Metadata
  40. 40. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt Managed Metadata
  41. 41. SharePoint Online SharePoint Online SC SC SC SC SC SC SC SC Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt OneDrive for Business Managed Metadata
  42. 42. SharePoint Online SharePoint Online Apps SC SC SC SC SC SC SC SC Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt OneDrive for Business Managed Metadata
  43. 43. SharePoint Online SharePoint Online Apps SC SC SC SC SC SC SC Search Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt OneDrive for Business Managed Metadata
  44. 44. SharePoint Online SharePoint Online Apps SC SC SC SC SC SC SC Search CTHub Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt OneDrive for Business Managed Metadata
  45. 45. SharePoint Online SharePoint Online Apps SC SC SC SC SC SC SC Search CTHub App Catalog Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt OneDrive for Business Managed Metadata
  46. 46. SharePoint Online SharePoint Online Apps SC SC SC SC SC SC SC Search CTHub App Catalog Public Website Search BCS Secure Store InfoPath Forms User Profiles Records Mngmt OneDrive for Business Managed Metadata
  47. 47. PowerShell  Office 365 offers a large suit of PowerShell cmdlets for common administrative tasks  SharePoint Online? Not so much!  30 cmdlets in SharePoint Online vs 774 in SharePoint 2013 on-premises  http://technet.microsoft.com/en-us/library/fp161364(v=office.15).aspx  Community efforts to wrap CSOM code in PowerShell cmdlets  Gary Lapointe http://blog.falchionconsulting.com/index.php/2014/01/announcing-my-custom- sharepoint-online-cmdlets/  Chris O’Brien http://www.sharepointnutsandbolts.com/2013/12/Using-CSOM-in-PowerShell- scripts-with-Office365.html
  48. 48. Delegated Administrators  You can give your preferred MS Partner “Delegated Administrator” access to your tenancy  They can now log into your Tenancy Administration pages and make changes on your behalf  Delegate Administration means you do not have to purchase a license for your MS Partner to support you  And they don’t have to maintain account details for every client!
  49. 49. What the marketing tells you  No upfront “infrastructure” costs  Simple per user per month licencing cost  It’s always there (99.9% uptime – Financially backed!)  Access Anywhere, Anytime on Any Device  You will save money  It’s quick, easy and idiot proof  There is no downside  It’s the future  We are “all in”  It what you should be doing…..
  50. 50. What the marketing doesn't tell you  Upfront Costs  Awareness, education and training on new systems  You still need to “design” your cloud environment  You still need to migrate your content into The Cloud  You might need to invest in faster / more robust Internet connectivity  De-provisioning costs of existing infrastructure  Supporting Architecture – DirSync / ADFS – Single Sign-On  Vendor Lock-in  Lack of control of the platform  You will (should) save money if you do it right and have a medium to long term strategy  How good is your MS Partner at setting up and configuring the services?
  51. 51. Service Continuity  Redundancy  Physical redundancy at server, datacenter, and service levels  Data redundancy with robust failover capabilities  Functional redundancy with offline functionality  Resiliency  Active load balancing  Automated failover with human backup  Recovery testing across failure domains  Distributed services  Distributed component services like Exchange Online, SharePoint Online, and Lync Online limit scope and impact of any failures in a component  Directory data replicated across component services insulates one service from another in any failure events  Simplified operations and deployment  Monitoring  Internal monitoring built to drive automatic recovery  Outside-in monitoring raises alerts about incidents  Extensive diagnostics provide logging, auditing, and granular tracing  Simplification  Standardized hardware reduces issue isolation complexities  Fully automated deployment models, making deployment easier than ever  Standard built-in management mechanism  Human backup  Automated recovery actions with 24/7 on-call support  Team with diverse skills on the call provides rapid response and resolution  Continuous improvement by learning from the on- call teams
  52. 52. Service Continuity  Continuous learning  If an incident occurs, regardless of the magnitude of impact we do a thorough post- incident review every time  Our post-incident review consists of analysis of what happened, our response, and our plan to prevent it in the future  In the event your organization was affected by a service incident, we share the post-incident review with you  Consistent communication  Transparency requires consistent communication, especially when you are using the service  We have a number of communication channels such as email, RSS feeds, and the very important and highly relevant Service Health Dashboard  Consistent communication
  53. 53. Trust - Security  Is your Cloud Provider Secure?  Do you “Trust” your cloud provider with your data?  What accreditations does you Cloud provider have (e.g. IL2 / IL3)  Are there any recorded security breaches?  What level of security to you actually need?  Could YOU do a better job of securing your own data?  Security of Data at Rest  Security of Data in Transit
  54. 54. Trust - Privacy / Data Protection  Where is your data?  The laws of the land in the location where your data is stored  Check the small print of your Service Providers Terms and Conditions  Who owns your data?  And what can they do with it?  PRISM  Safe Harbor  Additional questions are:  Just how private is your data REALLY?  Are hackers REALLY going to be interested in YOUR data?  If yes, then can your Cloud provider provide “at least the same” level of privacy control that you could do yourself?
  55. 55. PRISM  Clandestine mass electronic surveillance data mining program  Operated by the US National Security Agency (NSA) since 2007  Collects stored Internet Communications based on demands made to Internet companies such as Google, Microsoft, Yahoo!, Facebook, PalTalk, YouTube, Skype, AOL, Apple  Provides – E-mail, Chat (Video & Voice), Videos, Photos, Stored data, VoIP, File Transfers, Video Conferencing, Notifications of target activity (logins, etc), Online Social Networking details, Special Requests  US as a World’s Telecommunications Backbone  Much of the worlds communications flow through the US  A target’s phone call, e-mail or chat will take the cheapest path, not the physically most direct path – you can’t always predict the path.  A target’s communications could easily be flowing into and through the U.S.
  56. 56. US-EU Safe Harbor  Streamlined process for US companies to comply with EU Directive on the protection of personal data  Companies operating in the EU are not allowed to send personal data to countries outside of the European Economic Area unless there is a guarantee that it will receive adequate levels of protection  Intended for organisations within the EU or US that stores customer data, the Safe Harbor Principles are designed to prevent accidental information disclosure or loss.  US companies can opt into the program as long as they adhere to the 7 principles outlined in the directive.
  57. 57. US-EU Safe Harbor Principles  Notice – Individuals must be informed that their data is being collected and how it will be used  Choice – individuals must have the ability to opt out of the collection and forward transfer of the data to third parties  Onward Transfer – Transfers of data to third parties may only occur to other organisations that follow adequate data protection principles  Security – Reasonable efforts must be made to prevent loss of collected data  Data integrity – Data must be relevant and reliable for the purpose it was collected for  Access – Individuals must be able to access information held about them, and correct or delete it if it is inaccurate  Enforcement – There must be effective means of enforcing these rules
  58. 58. Control - Or rather the lack of  You no longer control the platform  You no longer have control over platform updates  What warning / communication do you have of impending updates?  How do you test your configuration / customisations against impending updates?  What support capability is offered? /what are the SLAs?
  59. 59. Cost benefits  Compare on-premises to cloud for certain scenarios  Focus on running your company rather than being an IT company that makes some widgets  Short, medium or long term investment?  Capital Expenditure to Operational Expenditure
  60. 60. CapEx vs OpEx CAPEX OPEX Definition: Capital expenditures are expenditures creating future benefits. A capital expenditure is incurred when a business spends money either to buy fixed assets or to add to the value of an existing asset with a useful life that extends beyond the tax year. OPEX refers to expenses incurred in the course of ordinary business, such as sales, general and administrative expenses (and excluding cost of goods sold – or COGS, taxes, depreciation and interest). Also known as: Capital Expense Operating Expenditure, Revenue Expenditure Accounting treatment: Cannot be fully deducted in the period when they were incurred. Tangible assets are depreciated and intangible assets are amortized over time. Operating expenses are fully deducted in the accounting period during which they were incurred. In throughput accounting: Money spent on inventory falls under CAPEX. The money spent turning inventory into throughput is OPEX. In real estate term: Costs incurred for buying the income producing property. Costs associated with the operation and maintenance of an income producing property. Examples: Buying machinery and other equipment, acquiring intellectual property assets like patents, furniture and fixtures Wages, maintenance and repair of machinery, utilities, rent, SG&A expenses, license fees, office running expenses http://www.office365-singapore.com/microsoft-office-365/office-365-opex-cost-savings/
  61. 61. Things to think about  Content Migration  Connectivity  Internet Connectivity  Cloud connectivity to on-premises LOB applications  Features  Do you need features your chosen cloud doesn't have / support?  Customisations  Developing  Deploying  Maintenance / Support - Third Party Support Contracts (changes to the platform might break your code)
  62. 62. Job Security – The end of the IT Pro?
  63. 63. Thank you…

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