Influitive's management and leadership lessons for the lab
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This document discusses effective leadership principles for startups and research labs. It begins by introducing the speaker, Mark Organ, CEO of Influitive. It then discusses six leadership principles: 1) Develop a clear mission, vision and values. 2) Align the organization with objectives and key results. 3) Develop employees' "whole self" at work. 4) Communicate openly, honestly and directly. 5) Establish regular meeting cadence. 6) Build an effective culture by living the organizational values. The document provides examples and explanations for effectively implementing each principle.
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Influitive's management and leadership lessons for the lab
- 1. Management and Leadership in the Startup and the Lab with Mark Organ, CEO, Influitive @markorgan
- 3. 3 J. Robert “Oppie” Oppenheimer And a Legendary Leader
- 4. What can startups teach experienced PIs?? 4
- 5. I’m a serial entrepreneur and lead a global team of 140 people at a Toronto based startup - Influitive Influitive helps companies accelerate revenue by mobilizing their army of advocates. 5 A little bit about us 300+ customers $50M+ Raised from top-tier Investors 140+ Employees around the world
- 6. Experiments can be valuable when they disrupt markets!
- 7. How I Spent My Undergrad Years
- 8. 8 The Great Dr. Barrie Frost Any resemblance is purely coincidental.
- 9. Expectations ≠ Reality 9 What my parents think I do What my friends think I do What society thinks I do What my boss thinks I do What I think I do What I actually do
- 10. 10 Do rats get depressed? Yes. And there is a cure for that. Pubmed: http://www.ncbi.nlm.nih.gov/pubmed/10599833
- 11. 11 I faced a crossroad of whether to stay in the lab or venture into the business world
- 12. Ultimately I chose business because… 12 Part of the teamInnovation Leadership and guidance Reward
- 14. The Startup as a Laboratory 14
- 15. 15 Startup = Fractal of Experiments
- 16. Our worlds are not that different! 16 Amazing People Discovery Constant Learning Leadership is Crucial
- 17. High Growth Startups = Leadership Innovation 17
- 18. 6 Startup Leadership Principles for Lab Success 18
- 19. 1. Start with Why Developing Mission, Vision and Values 19
- 20. 20 Concept from “Drive”, Daniel Pink
- 21. 21
- 22. He who has a WHY to live can endure almost any HOW. - F. Nietzche 22
- 23. People Focus Area of Projects and Research Behaviours and Practices 23
- 24. 24 MISSION (FOREVER) Be the platform for advocacy, featuring the best possible experience for all participants, especially advocates Unlock the full potential of advocacy, for advocates themselves and the organizations they support VISION (5 YEAR) We all inspire and lead The only road is the high road A company of owners Manage for complete personal success Design our business for scale Blaze new trails Team productivity over individual glory Open, honest and direct Continuous improvement through learning
- 25. 2. Align Your Organization Objectives and Key Results 25
- 26. 26 Our alignment processes could use improvement
- 27. 27 OBJECTIVE KEY OBJECTIVEKEY OBJECTIVE KEY OBJECTIVE PLAN ------------------- ------------------- ------------------- PLAN ------------------- ------------------- ------------------- PLAN ------------------- ------------------- -------------------
- 28. OKR Principles • Should Vertically and Horizontally Align • Annual and quarterly • Measurable, Stretch Goals • ≠ Compensation • Be Selective: 3-5 • 0.67 is the target 28
- 29. • Should Vertically and Horizontally Align • Annual and quarterly • Measurable, Stretch Goals • ≠ Compensation • Be Selective: 3-5 • 0.67 is the target 29 OKR Principles
- 30. 3. Develop the ‘Whole Self’ at Work The Management Cascade 30
- 31. Maslow’s Hierarchy Of Needs Applied To Employee Engagement IMPORTANCE 31 BELONGING SECURITY SURVIVAL SELF-ACTUALIZATION MOTIVATORS DE-MOTIVATORS 1. Highly Engaged “Working here makes me feel completely fulfilled” 2. Engaged “I am very important here but I would leave for something more inspiring” 3. Almost Engaged “I like the job but there are no development opportunities here” 4. Not Engaged “I’m here just for the money” 5. Disengaged “I’m leaving when I can” IMPORTANCE Highly evolved organizations enable self- actualization at work 2 and 3 have a direct impact on engagement and can be moved up by the 4 enablers of engagement
- 32. 32 1 Life Plan 2 Career Plan 3 Skill Plan 4 Tour & Platoon The Cascade: Alignment of activities with life and career goals
- 33. PlatoonsTours Opportunities, Experience, Empowerment Time-delimited missions Self-organizing & X-departmental task forces
- 34. Growth and Evolution through Tours 34 Chief of Staff VP Talent Head of Global Expansion 18 months 18 months
- 35. Exposure, Experience, Enjoyment through Platoons 35 Corporate Social Responsibility Global Employee Experience Geographic Expansion Customer Experience Process Designing Physical Office Space New Industry Verticals
- 36. Rapidly growing innovators Very high levels of autonomy and empowerment 36 20% Time Policy Hootsuite Labs Holocracy
- 37. 4. Communicate Openly, Honestly, Directly Transparency drives trust. Trust drives experience and results. 37
- 38. 38
- 39. Open, honest and direct “We are transparent and authentic with each other, our customers and investors” 39 -Influitive Core Value
- 40. Open, honest and direct Doesn’t mean insulting 40
- 41. 41
- 42. 42
- 43. 43
- 44. 5. Establish Meeting Cadence Regular, high quality meetings with specific purposes and agendas 44
- 45. 45 I can’t think of any other place I’d rather be
- 46. Quality 1:1 Meetings … it’s THEIR meeting 46
- 47. 47 We bring the entire global company together – Daily!
- 48. Leadership Meetings – Weekly, Quarterly, Yearly 48 Q1 Q2 Q3 Q4 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Strategy Leadership Checkpoint Full Team meetings Leadership Off-site (Aug 10- 13) Leadership Strategy Meeting Q1 Results Checkpoint Q2 Results Checkpoint Q3 Results Checkpoint Q2 Town Hall Team All- hands/Off -site- Q4 Town Hall Board Off-site (Sept 18-20)
- 49. 6. Build an effective culture Live the embodiment of your values. 49
- 50. 50
- 51. 51 Start with Why Alignment Whole Self Open, Honest, Direct Meeting Cadence Live your Values In Summary…
Editor's Notes
- This man authored over 120 papers of renowned importance in quantum mechanics and astrophysics. He worked with some of the leading physicists of the day: Heisenberg, Bohr, Born, Rutherford and Einstein. He won the Fermi Prize, the top prize in physics. And he would go on to change the world, but not so much because of his scientific mind. He was one of the great scientific leaders and managers of people of all time. Do you know who he is?
- This man is Julius Robert Oppenheimer, known as the “father of the bomb”. He was not only a great physicist, but also an innovator in the organization of the laboratory. He accomplished the impossible, and he did it by motivating and organizing the largest group of prima donna scientists you would ever meet”, according to his colleague Hans Bethe. In just over 2 years, he was able to outrun the Axis powers in the development of the science and practical application of nuclear physics, and ensure the survival of the U.S. When you consider your output, what will make a bigger impact, your brilliant science, or your ability to attract the best people? Your ability to fully mobilize those people to produce great work autonomously? I think that when you look at some of the most prolific scientists, you will see that they aren’t just brilliant people, they also have learned how to get the most out of people.
- Today I want to talk about what I have learned about building hypergrowth startups, and how that might apply to your work. It’s been 18 years since I stepped foot in a lab, but I think that my lessons will apply.
- Influitive is the advocate marketing company. Our AdvocateHub app makes it easy for marketers to recruit, mobilize and recognize an army of customer advocates that support marketing campaigns, refer new clients and help close deals faster. Influitive is the advocate marketing company. Our AdvocateHub app makes it easy for marketers to recruit, mobilize and recognize an army of customer advocates that support marketing campaigns, refer new clients and help close deals faster. AdvocateHub is proven to significantly increase the number of lead referrals, sales references, product reviews, survey responses and participation in online communities and forums from customer, employee and partner advocates.
- \… I spent my university years both building businesses and working in the lab. But I was torn about which way to go.
- Miserable …. What to do?
- \
- A slide on a startup as a fractal of experiments?
- Add one slide before this one – our purpose
- Alignment on how all of our work ties together.
- A great lab all rows in the same direction – inspiring to know how my goals align to everyone else and to overall objective, mission and purpose. Need to constantly remind people of this.
- My experience in the lab – unclear of what was really going on. Rumors, wondering, assumptions, distrust. Keeping everything in, I didn’t know where I stood with respect to performance and had no outlet that made me feel safe to share concerns, goals or questions
- So when building my organization, I started from a point of rapid transparency