7. New Year’s Resolution Program
▸Juice bars at the
locations, weekly
▸New Year’s Resolution
kiosks located in the
welcome center for
members to post their
New Year’s Goals
8. Creative Media Mailer
▸Creative Invitation to Media Event
▸“Healthy Ways to Ring in the New Year”
▸Seed Infused Paper
▹Juice and Smoothie recipes
▹Invitation
▹RSVP
Invitation To Media Event
9. Media Event
▸Attendees will choose from
a yoga or zumba class
▸Juice Bar
▹Make your own juice
recipe class
▸Takeaway: SmartFit
performance quality shirts
A Day at SmartFit
13. Social Media Accounts
Facebook: SmartFit Health
Club
Instagram: @SmartFit
Twitter:
@_SmartFitHealthClub
#AskErikaLee
#letsgetsmart
14. “With social being so much a part of life as we
know it, the hashtag has evolved into a character
– something that can describe a mood or
experience that ties people together
-
Jennifer Manger
Social Media
Marketing Manager at Wells Fargo
15. The SmartFit App
▸A way for members to stay
connected with SmartFit
outside of the gym
▸Allows for a portable punch pass
▸Members can see who is already
signed up in their classes
▸Provides access for their New
Year’s Resolution Plan
UPDATES
MY FITNESS PLAN
MY DIET PLAN
MY CLASSES
SIGN UP FOR CLASSES
PUNCH PASSES
16. Brand Ambassador Team: National Level
Adam Bronstein, Santa Monica, CACassey Ho, Los Angeles, CA
http://www.bornfitness.com/http://www.blogilates.com/
17. Brand Ambassador Team: Local Area
Rachel Loftspring, Chicago , IL
www.chicagonow.com/chewables
-chicago/
Sarah Baker, Chicago, IL
balancedbabe.com/sarah-baker/
20. Measurement Objectives
Currently RFP Goals
After This
Campaign
Frequency
Tracking
Method
Membership
Retention
10% drop rate 25% 35% Monthly
Punch Pass
Data
Foot Traffic Low 70% 85% Monthly
Punch Pass
Data
Engagement Low 75% 83% Weekly
Social Media
Analytics
Programs
Positive
Feedback
Low/Medium 30% 60% Daily
Surveys and
Social Media
Response
21. Social Media Goals (Monthly)
Interaction up 5-10%
(likes, shares,
comments)
Interaction up 5%
(follows, likes,
retweets,
#AskErikaLee)
Interaction up 5%
(follows, likes,
comments)
Goal: 75% of SmartFit Members to be active on SmartFit’s Social Media
Accounts
Liv- As you can see, over two point zero seven BILLION people use some sort of social media in our modern day world. That’s why we have chose to focus a decent amount of our campaign in the digital world, since the majority of SmartFit’s users spend their time and get their information from online.
Liv- For the social media part of our campaign, we chose to focus on the Big 3 networks, Facebook, Twitter and Instagram. These networks are the ones with the most viewers and cover the broadest amount of our demographic. On Twitter, we will host #AskErikaLee sessions, where people from the SmartFit community as well as the public can ask our spokesperson Erika anything about SmartFit, fitness, and living a healthy lifestyle.We know these have a possibility of getting hate and negative comments, but that’s the kind of openness and accountability that SmartFit wants to have with the community. The hashtag #letsgetsmart will be used for our members and influencers to promote the gym and share their personal fitness journey and story.
Liv- When doing our research on the social media industry, we found this quote that really resonated with us and described what we want our online presence to look like
Liv- As part of our communications plan, we chose to take a big step and create an app. This will be a mobile and on-the-go version of SmartFit in your pocket. Members can use this to sign up for classes, scan and reload their punch passes, see other members who are in their classes, and provide around the clock access to their personalized fitness and diet plan, created at the New Years Resolution stations. We knew that there were other 3rd party platforms out there to host these services and we know that it will probably be on the pricier side to make, but we feel that this can really speak to SmartFit’s unique customers and have the reward outweigh risk.
Liv- Now, moving on to measurement
Liv- For our measurement plan, we figured it would be easier to lay it out into one simplified chart that’s easy to understand. Here, we have the four goals that would mean success in this campaign as outlined for us in the RFP (membership retention, foot traffic, engagement, and positive feedback). Then we have where SmartFit is currently, the exact numbers as outlined in the RFP, our personal goals that we think can make happen, the frequency in which they will be measured by our team, and the method of collecting that data. Membership retention and foot traffic will produce more quantitative data, and engagement and positive feedback will produce more qualitative.
Megan-
Megan- So thank you for joining us, we have really worked hard on this to produce a comprehensive and effective campaign and hope that you like what we have put together!