1. MARIA C. QUIHUIS
Lemon Grove, CA 91945
Cell: (619) 292-5719
Administrative Assistant focused on driving productivity by leveraging strong front office
management skills. Presently pursuing a position where to develop a career path; with a
positive attitude, enthusiastic and innovative team player with strong interpersonal skills; and a
strong work ethic.
Strong project management skills.
Resourceful and results-oriented.
Outstanding team player and
Dynamic marketing professional.
Microsoft Office proficient.
Customer service oriented.
Strong verbal and written skills.
Energetic and upbeat.
Guest Service Ambassador 8/2016 to Present (Part Time)
Hollywood Casino – Jamul, Ca.
Providing friendly, fast and helpful costumer service to all guest and team members. Issuing
loyalty players cards as well as assisting patrons questions as they relate to the property and
loyalty programs. Answering incoming phone calls with proper phone etiquette. And working in
conjunction with other departments on an as need it basis.
Marketing Coordinator/ Field Assistant 12/2015 to 04/2016
H&RBlock – East County, San Diego.
Developing and implementing a marketing plan to bring down to the each office level
and needs. Working with Managers and Tax Prepares to identify and prioritize marketing
opportunities in their area. Organizing and leading the team in local marketing events, chambers
of commerce, street fairs, Colleges, etc. Ensuring offices meet tax season office appearance
standards. Also researching community organizations, non-profits and businesses for
Student Loan Document Processor 08/2015 to 11/2015
Student Loan Service (SLS) – San Diego, CA.
Responsible of assisting the customers through the federal student loan consolidation
process, facilitating the document preparation, handling high volumes of inbound and outbound
customer service calls.
2. Marketing Activation Team Member Lead 12/2014 to 4/2015
H&RBlock – East County, San Diego, CA.
Performing different Marketing strategies that Lead to appointments, increasing the new
clients being recognize as the #1 team in appointments made. Also train as a Customer Service
Representative, answering phone calls, scheduling appointments, handling of payments and
setting up tabling events at local stores and street fairs.
Administrative Assistant. 09/2006 to 09/2007
IEE –Tecate, Baja California, Mexico.
Front desk operations, greeting customers, answering phone calls, scheduling and
coordinating appointments, sorting mail and organizing charts and records. Also participate in
the election process and personally responsible for the special box (polling place) for voters in
Purchase and Sales Clerk. 12/2005 to 08/2006
CORONADO ROCK’S –Tecate, Baja California, México.
Responsible for purchase inputs for the company from designated providers. Assisting
with the inventory procedure and sales representative to abroad involving taking orders and
quotes over the phone, negotiating prices and quantity. Also issuing invoices and help with
Customer Service Representative. 06/2003to 11/2005
IMBC –Tecate, Baja California, Mexico.
Greet customers, answering phone calls and handling cash payments. Issuing sales
receipts and involved in the inventory process to improve the sales.
Associates in International Business Administration, 2006
CESUN –Tijuana, Baja California, México. 03/2003 to 09/2006
I dedicated the first 5 years of my kid’s life to their wellbeing and decided to be a stay home
mom, from 2007 to 2014. It may be irrelevant but I found it very important and enjoyable that’s
why when the opportunity came to learn something new and useful I volunteer at my children's
school in the different programs offered like:
Off to a good start parent education curse in school readiness. 2012
Positive parenting program. 2013
Classroom volunteer. 2014