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  1. 1. Project Implementation Process 1 Project Implementation Process Hoshin Kanri Marek Piatkowski
  2. 2. Project Implementation Process 2 Effective Planning Understand current needs ( internal and external) Balance daily management with improvement activities Identify the critical few objectives Evaluate resource constraints Establish performance measures Develop detailed implementation plan Identify ownership and accountability Conduct regular review of progress Continually improve the planning process
  3. 3. Project Implementation Process 3 Project Implementation Steps Understand current situation Identify Project Objectives Communicate Project Objectives Develop an Action Plan – “Action Planning” form Describe a Situation Identify individual Objectives Establish Key Performance Indicators (K.P.I.s), Targets and Action Limits Identify Key Activities necessary to achieve project objectives Periodically review activities - “Progress Review” form
  4. 4. Project Implementation Process 4 “Action Planning” Form Action Planning Form Page: 1 Location: Time Period: Prepared by: Date: Key Objective, based on situation: Objective (Leader) K.P.I.s (Goals and Action Limits)) 1.0 Key Activities necessary to achieve Objective: Activity (Leader) K.P.I.s (Goals and Action Limits)) 1.1 1.2 1.3 1.4 1.5 Situation:
  5. 5. Project Implementation Process 5 Defining the Situation Begin with an understanding of the current situation controllable elements elements not controlled by us Identify internal forces at work to enhance or to degrade the core competencies and key processes Evaluate resource constraints and limitations Summarize SWOT: Strengths that you want to protect Weaknesses that must be improved Opportunities that are present Threats that exist Crystallize the Situation
  6. 6. Project Implementation Process 6 Identifying Project Objectives An objective should: inspire action appeal to everyone involved describe how everyone will be better off when the objective is achieved be visionary An objective must: contribute to improve business operation have a clear goal be realistic and achievable
  7. 7. Project Implementation Process 7 Performance Measures “In God we trust – every one else bring data”. All activities and actions must be driven by data. Key Performance Indicators: Productivity Quality Cost Delivery Numeric Goals and Action Limits Goals - a single value to strive for, defined by Management Action Limits - defined by data variation and consistent (99.7%) with the Normal distribution
  8. 8. Project Implementation Process 8 Progress Review Purpose of Progress Review: “Drive” participants towards achievement Motivate exceptional performance To reach agreement on the results expected during the next review meeting Effective Reviews: Conducted on a regular basis - effective reviews are scheduled Come as you are. Fancy presentations do not add value Use actual performance data, not opinions or anecdotes Quantify progress An open, honest, non-threatening and supportive atmosphere is maintained
  9. 9. Project Implementation Process 9 “Progress Review” form Progress Review Form Page: 1 Objective #: Prepared by: Date: Objective Description: K.P.I.s (Goals and Action Limits)) Expected results this review period Actual results this review period Analysis of deviation from expected results Lessons learned and implications for next period Expected results for next review period
  10. 10. Project Implementation Process 10 Barriers, Mistakes and Implementation Tips Finding motivation for Change: Fear Dissatisfaction with the current situation A genuine desire for constant improvement Set proper / realistic expectations Analysis Paralysis - small improvement steps are more effective than a “big-bang” approach Move forward, but do not travel too fast Train as you go instead of “mass” training - On-the-Job training Request management support Stick to the Process - Plan, Do, Check and Act.
  11. 11. Project Implementation Process 11 Changing the World. One Kaizen at a time Thispresentation isan intellectual property of W3 Group Canada Inc. No partsof thisdocument can be copied or reproduced without written permission from: Marek Piatkowski W3 Group Canada Inc. iPhone: 416-235-2631 Cell: 248-207-0416 Marek.Piatkowski@rogers.ca http://www.truenorththinking.ca

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