BPM, DMAIC e DMADOV https://www.manager.it/default.asp?page=A_6sigmanew.html&folder=f_pmproj

1. BPMSBPMS
Business Process Management SystemBusiness Process Management System
BPMSBPMS
Business Process Management SystemBusiness Process Management System
DMAICDMAIC
Six Sigma Improvement MethodologySix Sigma Improvement Methodology
DMAICDMAIC
Six Sigma Improvement MethodologySix Sigma Improvement Methodology
DMADOVDMADOV
Creating new process which will perform @ Six SigmaCreating new process which will perform @ Six Sigma
DMADOVDMADOV
Creating new process which will perform @ Six SigmaCreating new process which will perform @ Six Sigma
Three Methodologies of Six Sigma

2. BPMSBPMS
Business Process Management SystemBusiness Process Management System
BPMSBPMS
Business Process Management SystemBusiness Process Management System

3. • To understand the process; it’s mission, flow and scope
• To know the customers and their expectations
• To identify, monitor and improve correct performance measures for the
process
The Need of BPMS

4. The Methodology
Define Process
Mission
Map Process VOC and VOP Build PMS
Develop
Dashboards
Identify Improvement
Opportunities
Define
purpose of
the process,
its goal and
its
boundaries
Identify
Critical to
Quality and
Critical to
process
Visual
representatio
n of
performance
Map
process
steps,
identify
input/ output
measures
MSA, DCP,
indicators
and monitors
Service
excellence and
process
excellence
The DMAIC
cycle