Managing lifecycles of knowledge availability and knowledge usage creates direct attention to the role of analysis. And analysis is increasingly powerful on its own. The important issue in KM is to consistently organize what analysis is actually responsible for.
2. The Who Cares Test
“More than three quarters of North American IT executives will be
seeking ways to improve the use of data and analytics (76 percent).”
-- CIO Magazine, 2014 State of the CIO Survey
Any organizational operations that are managed for performance presume awareness.
Without awareness, performance improvement is speculative.
Data and analytics are wanted for determining what to perform and how to do it.
Research formulates the determination.
• Analysis is a type of research
• Expertise both grows from and applies research
• Research affects different contexts in different ways
• A domain is a context
• A current state of awareness is also a type of context
In general, executives want
research to increase the available
expertise needed for making
decisions in a practice.
3. Practice Points
“More than three quarters of North American IT executives will be
seeking ways to improve the use of data and analytics (76 percent).”
-- CIO Magazine, 2014 State of the CIO Survey
• Expertise – optimal situational application of knowledge
• Knowledge – contextualized reference to validated information
• Research – intentional accumulation of up-to-date knowledge
• Analysis – a type of research
“While the domain provides the general area of interest for the
community, the practice is the specific focus around which the
community develops, shares and maintains its core of
knowledge.” -- Wikipedia