4. PEOPLE LOVE PEOPLE HATE THEY ARE AFRAID THEY ARE ANXIOS , SOMETIMES TERRIFIED , THEY ARE HAPPY THEY ARE SAD ANGRY AND MAD PEOPLE ARE EMOTIONAL THEY HAVE FEELINGS
5. Definitions of EMOTIONS A moving of the mind or soul; excitement of the feelings, whether pleasing or painful; disturbance or agitation of mind caused by a specific exciting cause and manifested by some sensible effect on the body. A mental state that arises spontaneously rather than through conscious effort and is often accompanied by physiological changes; a feeling: the emotions of joy, sorrow, reverence, hate, and love
25. Cognitive theory of emotion The cognitive activities are nessecary for an emotion to accur. Three following orders in cognitive theory: Cognitive appraisal Psycological changes Action
26. Emotional intelligence The ability , capacity or skill to identify the emotion and to control the emotion of ones self , of others and of groups. Two models Ability model Mixed model
27. Ability model The ability to percieve emotion , integrate to facilitate thought , understand emotions and to regulate emotions to promote personal growth. The model claim four types of abilities : Percieving emotions Using emotions Understanding emotion Managing emotions
28. Mixed model Self awareness Self management Social awareness Relationship managenent
