1. 1
Mahmoud Abdel Latif
PERSONAL DETAILS
Date of Birth: January 30th
1975
Nationality: Egyptian
Current Country of Residence: EGYPT
Marital Status Married
Contact Number: +962 789 5000 55
Email address mahmoud_1107@yahoo.com
EDUCATION
1992 – 1996 : Faculty of Art – Arabic Section - Sohag University – Egypt.
Grade : Good
OBJECTIVE
Seek a management position in which my education, experience and skills may utilize at their best.
PROFESSIONAL EXPERIENCE
April 2014 to Present Radisson Blu Tala Bay Resort, Aqaba - Jordan
Chief Accountant & In charge for Credit Department.
Control of the cashier function and bank accounts.
Complete intercompany invoices.
Follow ups and reconcile intercompany and balance sheet accounts.
Prepare monthly standard journal vouchers.
Prepare policy and procedures for new functions in operations.
Supervise accounting staff.
Performs other duties assigned by his/her Supervisor.
Check bank accounts, balances and prepares reports needed.
Schedules, attends and participates in meetings as needed.
Assist Director of Finance for performance of month end closing.
To follow fire and work safety regulations.
Maintain important accounts.
Handling all credit department related issues.
Ability to maintain positive and engaging relations with all inquiries.
Ability to maintain hotel’s standard, policies and procedures.
Oct. 2010 to April 2014 Radisson Blu Tala Bay Resort, Aqaba - Jordan
Credit Manager
Additional to below tasks for Credit Manager Position the following is added to my
tasks:
Analyze and complete special projects assigned by controller or assistant
controller.
Assist office staff with guest inquires as needed.
Assist in the month end financial closing.
Ability to maintain hotel’s standards, policies and procedures.
Ability to be clear forward thinker, analyze and resolve problems using good
judgment, in pressure situations.
Ability to multi task and take on cross functional tasks when required.
Ability to focus on details, analyze and resolve numerical problems.
2. 2
Sept. 2009 to Nov.2009 The Ritz - Carlton Sharq Village & Spa Hotel Doha - Qatar
Task Force, Credit Manager
Task force and help for the Credit Department to enhance the collection
efforts to meet the company standard.
Create a manual training and tracking notes for Credit Dept. to follow.
Update the local SOPs to match the market needs.
Tainting plan for Credit team to improve the management skills & time
management.
Training plan for Credit team to manage the daily tasks and achieve the
long & short term goals.
Implement a new filling system for Credit department to match the
company standard.
Implement a new system for CC reconciliation, according to the
company P&P.
July 2009 to Sept.2009 The Ritz - Carlton Hotel Sharm El Sheikh - Egypt
Task Force & Training Corse
Task force and help for the Credit Department to enhance the collection
efforts.
Create a manual training and tracking notes for Credit Dept. to follow.
Update the local SOPs to match the market needs.
Full training in Revenue section.
Full Training in store & Purchasing.
Full Training in A/P.
Full Training in Paymaster & General Cashier.
Full Training in month closing & reconciliation.
May 2009 to Nov.2009 The Ritz - Carlton Hotel, DIFC (Pre Opening Team) Dubai - UAE
Credit Manager
Feb 2005 to Nov.2008 Four Seasons Hotel (Pre Opening Team) Doha - Qatar
Credit Manager
Ability to establish and maintain local credit polices and procedures
regarding billing, collection, credit cards, inquires, check cash …etc.
Ability to investigate all requests and inquires for billing and function as
final authority over credit approval.
Ability to review with the controller all accounts over thirty days and
implement collection procedures for all such accounts in accordance
with established corporate guide lines.
Ability to ensure prompt and accurate billing for all accounts and timely
collection follow up.
Ability to maintain credit histories, original approved written requests
for credit and others records for regular hotel accounts.
Ability to write off or adjust uncollectible accounts after approval by the
controller according to established corporate guide line.
Ability to review the guest leisure high balance reports daily and bring
discrepancies to the attention of Front office manager and controller if
not resolve
Ability to prepare and distribute the function credit list daily with other
3. 3
departments
Ability to ensure that all inquires from guest or credit card companies
are handled promptly and professionally
Ability to ensure that check In/Out procedures adequately protect the
hotel without burden or delay to the hotel guests
Ability to prepare month end reports and reconciliation as prescribed by
policy and procedures for all receivable accounts including credit cards
Ability to assist in the supervision of the day to day activities of the
accounts receivable Clarks and evaluate performance of that individual
as prescribed by hotel policy
In charge of the hotel insurance policies and all damage claims with the
insurance companies.
Dec. 1999 to Feb 2005 The Ritz - Carlton hotel (Pre Opening Team) Sharm El Sheikh - Egypt
Feb. 2004 to Feb 2005 Revenue Supervisor Feb.2004 to Feb.2005)
Responsible about all the revenue references in the hotel
Responsible about the sources of the daily revenue such as F&B
revenue, room revenue and misalliance revenue.
Monitoring General Cashier department
Check and audit all adjustment comes from the other department related
to revenue issue.
Prepare the monthly forecast and yearly budget
Arrange taxation payment on monthly basis
Review Front Office closing on daily basis
Check housekeeping report
Transfer all JV’s from Front office to back office comparing with micros
recap and Opera system
Dec. 1999 to Feb 2004 Credit Supervisor (Jul.2002 to Jan. 2004)
Credit Coordinator (Dec.1999 to Jun 2002)
Responsible for collecting all the outstanding accounts receivables of the
hotel with established standards
Process the accepted credit application in compliance with the hotel
policy and procedures.
Differentiate between the accounts wither to be continued with the hotel
credit facilities according to their payments records and payment history.
Insure hotel credit policy is adhere by all concern
Insure customer invoices are prepared in accordance with their requests
and hotel P&P
Handles, investigate requests of hotel guest on matters of invoicing.
Conduct monthly credit meeting
Submit every quarter to the Financial Controller accounts considered
collectable
Prepare and supervise the preparation of monthly statements and
reminders.
Maintaining filling system as appropriates to operations needs
Complains with hotel health, safety and hygiene policy.
Performs related duties and special projects as assigned
Follow up with accounts on payment and provide invoicing feedback
Maintain and insure better and smooth communication between the hotel
and the accepted accounts.
Enhance communication with the credit managers of the other hotels to
review the update black list and slow payers
4. 4
Contact with area financial controller and other credit managers on
monthly basis to discuss the new programs in order to run business and
more credit facilities which can provide. And discuss the A/R aging
Contact bank on daily basis to insure that all payments from clients are
set on time.
Review A/R invoices comparing with the contract and system.
Full responsible for credit card machines.
Follow up with Sales team any new contract and offers
Coordinate with FO, Res, income auditor and F&B departments for
smooth operation.
In charge of handling the master bills of groups and big events (Rooms,
F&B and Banqueting)
In charge of credit department in the absence of credit manager
Jan. 1997 to Dec.1999 The Movenpick Cairo Pyramids Hotel Cairo - Egypt
General Cashier(Jan 1999 to Dec. 1999)
Accounts Receivable(Oct 1997 to Dec. 1998)
F&B Cashier (Jan 1997 to Sept. 1997)
Preparing general cashier summary.
Prepare the daily general cashier JV.
Review and prepare petty cash, expenses voucher and post it.
Collect payroll from bank and distributed accordingly.
Prepare unclaimed salaries sheet.
Complete daily house bank audit.
LANGUAGES
Arabic : Mother tongue.
English : Excellent Spoken, Written and understanding.
COURSEWORK INCLUDED
Strategic Planning (Ritz Carlton Hotel)
Speech Master (Four Seasons Hotel)
Budgeting and Financial Management Course (Four Seasons Hotel)
Manager and Supervisor Evaluation (Four Seasons Hotel)
Valuing Diversity Program (Ritz Carlton Hotel)
Time Managements (Ritz Carlton Hotel) & (Four Seasons Hotel)
Effective Presentation Skills (Ritz Carlton Hotels)
T.A.R.G.E.T (Training Area Reprehensive to Grow & Empower Talent (Ritz Carlton
Hotels)
Supervisory Training and Resource (STAR) program. ( Rezidor Hotels group)
Management Development Program, MDP ( Rezidor Hotels group)
CERTIFICATIONS
A/R aging report on time achievement award ( Four Seasons Company )
Great Attitude, flexibility & service passion ( Four Seasons Doha )
Quality Trainer for Accounting Department (Ritz Carlton Hotels)
Ultimate Service award 2002 (Ritz Carlton Hotels)
Pre opening team for Ritz-Carlton Hotel in Sharm El Sheikh
Effective Presentation Skills (Ritz Carlton Hotel)
5. 5
Valuing Diversity Program (Ritz Carlton Hotel)
Five Star Employee for the third Quarter for 2000(Ritz Carlton Hotel)
Supervisory training and resource program ( Rezidor hotels group)
Leading Responsible Business program ( Rezidor hotels group)
Leading Yes I Can program for Radisson Blu ( Rezidor hotels group)
On Job Skills training program ( Rezidor hotels group )
Professional Skills.
IT skills (Last version Opera - Fidelio System 6.20 –Sun System- I Scala-Sap
BPC System - Excel – Word – Outlook – PowerPoint – Lotus Note).
References:
Four Seasons Hotel – Doha- Qatar
Contact: Mr. Mohamed Ismail Ext: +974 494 8114 & +974 5857864 – Assistant Director of Finance
mohamed.ismail@fourseasons.com
Contact Person: Mr. Shady El Mansoury Ext: +974 494 8053 & +974 5857738 – Director of Sales
shady.elmansoury@fourseasons.com
Ritz Carlton Hotel s Company
Contact: Mr. Mohamed Fikry: +20122236553– Credit Manager
mohamed.fikry@ritzcarlton.com
Mr. Mohamed El Mansoury - +9745864509 & +971506001126–Area Director of Finance (Currently Ritz
Carlton Hotel DIFC)
mohamed.mansoury@ritzcarlton.com
Radisson Blu Tala Bay Resort Aqaba- Jordan
Contact: Mr. Raad Naffaa: +962 789 5000 50 – Financial Controller.
Raad.naffaa@radissonblu.com