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M.MUBEEN AFZAL
Reg.no: 18-NTU-1485
Department: BS-TMM 4th
Subject: Business Communication
Contents Table
• Filtering
• In-Group Language
• Status difference
• Time pressure
• Communication overload
• Emotions
• Barriers between Men and women
 What is effective communication?
 What is barriers to effective
communication?
 Different barriers are
• Frame of Reference
• Selective Listening
• Value Judgment
• Source Credibility
Effective Communication
 Intension Reaction
 Take place when listener
understand the message of
speaker.
Barriers to Effective Communication
Anything that prevents us from
understanding the messages of
the speaker.
Intention Reaction
Barriers
 Frame of Reference:
• Different frames of reference.
• Sender and receiver perception difference.
• Same code.
 Selective Listening:
• when we hear what we want to hear.
• For our interest.
Barriers
 Value judgment :
• Perception made by previous
experience or by telling someone.
 Source credibility:
• Behavior relevant.
• Your faith, trust and confidence on
the source.
Barriers
 Filtration:
• Manipulation of information so that the
receiver perceives it as positive.
• Upward communication.
 In-Group Language:
 We use specific language. which create
communication breakage.
• There should be a general group language.
Barriers
 Status Differences:
 Communication between manager
to employees.
 Hide information for being judge.
 Time pressures:
 You overlook some important
messages
 Organize the time.
Barriers
 Communication Overload:
 Do not ask one thig again and again.
 Deliver concise information.
 Emotions:
 Don’t be angry and stressed.
 Stay cool and clam.
Barriers
Men talk to:
Emphasize status, power and
independence.
Complain women talk on and on.
Offer solution.
Women talk to:
Establish connection.
Criticize man for not listening.
Speak of problems
Different Barriers to Effective Communication

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Different Barriers to Effective Communication

  • 1.
  • 2. M.MUBEEN AFZAL Reg.no: 18-NTU-1485 Department: BS-TMM 4th Subject: Business Communication
  • 3. Contents Table • Filtering • In-Group Language • Status difference • Time pressure • Communication overload • Emotions • Barriers between Men and women  What is effective communication?  What is barriers to effective communication?  Different barriers are • Frame of Reference • Selective Listening • Value Judgment • Source Credibility
  • 4. Effective Communication  Intension Reaction  Take place when listener understand the message of speaker.
  • 5. Barriers to Effective Communication Anything that prevents us from understanding the messages of the speaker. Intention Reaction
  • 6. Barriers  Frame of Reference: • Different frames of reference. • Sender and receiver perception difference. • Same code.  Selective Listening: • when we hear what we want to hear. • For our interest.
  • 7. Barriers  Value judgment : • Perception made by previous experience or by telling someone.  Source credibility: • Behavior relevant. • Your faith, trust and confidence on the source.
  • 8. Barriers  Filtration: • Manipulation of information so that the receiver perceives it as positive. • Upward communication.  In-Group Language:  We use specific language. which create communication breakage. • There should be a general group language.
  • 9. Barriers  Status Differences:  Communication between manager to employees.  Hide information for being judge.  Time pressures:  You overlook some important messages  Organize the time.
  • 10. Barriers  Communication Overload:  Do not ask one thig again and again.  Deliver concise information.  Emotions:  Don’t be angry and stressed.  Stay cool and clam.
  • 11. Barriers Men talk to: Emphasize status, power and independence. Complain women talk on and on. Offer solution. Women talk to: Establish connection. Criticize man for not listening. Speak of problems