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Design Thinking - introduction

Asystentka w Volkswagen Group Polska um Volkswagen Group Polska
11. Oct 2015
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Design Thinking - introduction

  1. Design Thinking INTRODUCTION
  2. Agenda 1. Design in business 2. Design thinking: idea, definition, history 3. Case studies
  3. Design in business
  4. Design was a process applied to physical objects.
  5. Effective design was behind the success of many commercial goods.
  6. David Kelley Founder of IDEO PRODUCT UX STRATEGY SYSTEM
  7. idea, definition, history
  8. Studies on design, visual thinking, human-centered design Introduction of IDEO, First publications on DT Shift to business perspective, 2005 – Stanford d.school 2007 – HPI d.school 60’-80’ 90’’ 2000 - …
  9. “Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” Tim Brown, president and CEO IDEO
  10. Process EMPATHIZE DEFINE IDEATE PROTOTYPE TEST ITERATE (time to fail) IMPLEMENT
  11. Empathize EMPATHIZE DEFINE IDEATE PROTOTYPE TEST Time to understand user, situation, context, deep needs and beliefs. Tools: OBSERVATIONS INTERVIEWS EMPATHY MAPS PERSONAS MOODBOARDS
  12. Define EMPATHIZE DEFINE IDEATE PROTOTYPE TEST Analyze and structurize outputs of your research. Build a certain point of view – the base for further research. Define a problem without thinking about solutions. Formulate an insight – foundation of further problem solving. TOOLS: CHALLANGE MAP – BASADUR
  13. Ideate EMPATHIZE DEFINE IDEATE PROTOTYPE TEST Generate ideas. Tools: Brainstorms Affinity map
  14. Prototype EMPATHIZE DEFINE IDEATE PROTOTYPE TEST Try to solve the problem with prototypes. Tools: Paper & pencils Scenes Wireframes
  15. Test EMPATHIZE DEFINE IDEATE PROTOTYPE TEST Ask, discuss, present prototypes. Gather feedback and react.
  16. Design thinking principles interdiciplinary teams full engagement do over think creative mindset human-centered solutions based on qualitative research
  17. case studies
  18. Shimano
  19. Airbnb first Airbnb guests financial crisis refusals
  20. The Good Kitchen define ideateempathize prototype test input: To fix the menu output: new name, uniforms, communication, packaging disconnection alienation shifting mental models
  21. need help? Magdalena Marciniak Tweet me: @MarciniakMm magdalena.marciniak@ymail.com
  22. Sources The Good Kitchen Case Study: https://www.youtube.com/watch?v=_gxBBVDzQO8 Shimano Case Study: http://designthinking.pl/shimano-mniej- znaczy-lepiej/ Airbnb Case Study: https://medium.com/@arasuarun/how-i-learnt- design-thinking-the-right-way-the-story-of-airbnb-119945932a0 Harvard Business Review September 2015 „The Evolution of Design Thinking“ https://hbr.org/archive-toc/BR1509?cm_sp=Article-_- Links-_-Magazine%20Issue
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