Team and organizational culture are shaped by shared perceptions, norms, roles, and patterns of interaction. Organizational culture provides stability and is shared among all members. Dimensions of organizational culture include individualism vs collectivism, power distance, and risk tolerance. Comparing the US and Japan, the US values individualism and risk-taking while Japan values collectivism, high power distance, and risk avoidance. Organizational culture can help or hinder teamwork and cultural change requires communication and action over the long term. Transnational teams face challenges from cultural differences that effective leadership and developing a hybrid culture can help address.
2. Team Culture
Team culture
◦ Shared perception
Norms, Roles, Patterns of interaction
◦ Development
Early behavior, Leader, Organization
◦ Cultural values
Commitment, Accountability, Trust
3. Defining Organizational
Culture
Organizational culture:
◦ Shared by all members
◦ Provides structural stability
◦ Organizational subcultures
4. Dimensions of Organizational
Culture
Individualism Versus Collectivism
◦ Individualists
Loose ties
Responsible only for themselves and their immediate families
◦ Collectivists
Value Compliance
Conformity is expected
Conflict is discouraged
http://www.youtube.com/watch?v=Lfp9LHFIXfI&feature=related
5. Dimensions of Organizational Culture
Power and Status
◦ High-power
Status oriented
Problems:
Reduced creativity
Lower participation
◦ Low-power
Egalitarian
Problems:
Difficult to manage
More conflicts
Implementation problems
6. Dimensions of Organizational Culture
Uncertainty and Risk Avoidance
◦ Risk-Avoidance Cultures
Value social harmony and stability
Want rules and norms
◦ Risk-Taking Cultures
Value change
Action oriented
Conflict viewed as positive
7. Dimensions of Organizational
Culture
Comparing the United States and Japan
◦ U.S. ◦ Japan
Individualism Collectivism
Low power High power
Risk taking Risk avoidance
Less teamwork Stress interdependence
Quality circles
Consensus decision
making
8. Organizational Culture and Teamwork
Types of Organizational culture
◦ Control culture
Status and power
Hierarchical
◦ Commitment culture
Reduces organizational levels
Focus on quality
Encourage open communication and participation
9. Organizational Culture and
Teamwork
Teams and Cultural Change
◦ Cultures resistant to change
◦ Long-term process
◦ Requires communication and action
11. Transnational Teams
Characteristics of Transnational Teams
◦ Problems:
Cultural distance
Individualism/collectivism
Status or power distance
Cultural identity
Communication
Direct or indirect
Influence of status orientation
Communication technology
Reward system
12. Transnational Teams
Creating Effective Transnational Teams
◦ Spend more time initially to start the team
◦ Train the team
Encourage a common perspective and cultural
awareness
◦ Use strong leadership
Provide direction and motivation
◦ Develop a hybrid culture