2. Intro
Strategic Planning
The Self Assessment
Assessment Implementation
Assessments Identify Weaknesses
If you really want to get the most out of your assessment..
You MUST rate yourself HONESTLY
It’s probably more important to name the things you don’t like or aren’t good at to identify your STRENTHS
No one is perfect at everything, and no one likes everything equally
4. Sales
Basics
Your Way to A Successful Sales Call
Your Sales Presentation
As a Salesperson you need to prepare your sales presentation every time
Talk about your Product Benefits
Verify Each Need Before Moving On
Prioritize The Prospect's Needs
Link the Benefit to the Prospect's Needs
Present yourself, company& product in a positive light
Re-establish Rapport
Keep the presentation focused on the customer’s needs
5. Sales
Excellence
Customer Handling Techniques
The Complaint Is a Gift
How We Can Handle Our Customers?
Listen to determine whether any of your policies were not applied or if this is
something outside or not contemplated by your SYSTEM?
Whenever you set out to handle a customer complaint
the first thing that you must do is to Listen
Listen to the customer to figure out why they are upset?
7. Pushy Salespeople try to convince the customer to buy, buy, buy
Sales
Tricks
t9
Let the Customers Sell Themselves
Buy, Buy& Buy
But the best Salespeople know that the most persuasive person is the customer herself
Their job is to ask the Right Questions and lead the customers to convince themselves they want the product
“ That’s how we can CREATE the Need and having the ability to convert our customer from a Buyer to a Needy ”
9. Successful Businesses are Built Around People
You need to keep your team always motivated and working toward a common goal
However, motivating your employees is not an easy task and requires a strategic plan
Once you learn how to motivate a team you should also be prepared to embrace them
and use them on a regular basis
Sharing
Experience
Motivation
10. Sharing
Experience
Motivation
Explain the Positive Outcomes Of Achieving the Objective
Build a sense of curiosity within your team member's mindsets
Establish a Plan of action that requires cooperation between them
Challenge your team members to achieve an Objective
Create a Competitive Environment
Inspire your team members to achieve their Goals
Design a tool for Recognition when motivating your team
Put your team members in control of their own destiny
Your team members know that their individual efforts
will be noticed and not lost as a team effort
This will inspire all members to do their share
14. Heroes Of The Month & Retail Champs
People
Recognition
15. Certificate of Appreciation Heroes of the Month Mina Dous Sharm EL-Shiekh Store
In appreciation of your outstanding sales performance in August 2014
R1
Thank You
16. Certificate of Appreciation Heroes of the Month Khaled Saad Dumiat Store
In appreciation of your outstanding sales performance in August 2014
R2
Thank You
17. Certificate of Appreciation Heroes of the Month Mohamed Magdy-Galal Mokkatam Store
In appreciation of your outstanding sales performance in August 2014
R3
Thank You
18. Certificate of Appreciation Heroes of the Month Sara Keshk-Mohamed Rasheed Express Store
In appreciation of your outstanding sales performance in August 2014
R4
Thank You
19. Certificate of Appreciation Heroes of the Month Eman Shahtout Rasheed Express Store
In appreciation of your outstanding sales performance in August 2014
R5
Thank You
20. Certificate of Appreciation Heroes of the Month Mohamed Sherif-Samy Rasheed Express Store
In appreciation of your outstanding sales performance in August 2014
R6
Thank You
21. Certificate of Appreciation Heroes of the Month Ahmed Eid-Osman Mokkatam Store
In appreciation of your outstanding sales performance in August 2014
R7
Thank You
22. Certificate of Appreciation Heroes of the Month Omar Maabady Zamalek Store
In appreciation of your outstanding sales performance in August 2014
R8
Thank You
23. Certificate of Appreciation Heroes of the Month Nourhan Metemed-Sayed Shoubra Store
In appreciation of your outstanding sales performance in August 2014
R8
Thank You
24. Certificate of Appreciation Heroes of the Month Islam Abbas-ElGhatwary Dumiat Store
In appreciation of your outstanding sales performance in August 2014
R9
Thank You
