GARE du MIDIH Methods and Tools to enhance DIHs Digital Transformation power and Industrial impact

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Learn how networks of DIHs could structure a convincing value proposition for their SMEs ecosystem, how to perform a Service Portfolio analysis aimed how to create flexible personalized Customer Journeys and how to exploit Manufacturing SMEs Digital Transformation best practices Sergio Gusmeroli, Research Coordinator, Politecnico di Milano

Presentations & Public Speaking

Methods and Tools to enhance DIHs’ Digital Transformation power
and industrial impact
TRAIN 1 - From Gare du MIDIH to
Digital Innovation Hubs:
methods and tools for DIH
governance and sustainability
TRAIN 1 - From Gare du MIDIH to
Digital Innovation Hubs:
methods and tools for DIH governance
and sustainability

Methods and Tools to enhance DIHs’
Digital Transformation power and
industrial impact
Learn how networks of DIHs could
structure a convincing value proposition
for their SMEs ecosystem, how to
perform a Service Portfolio analysis
aimed how to create flexible
personalized Customer Journeys and
how to exploit Manufacturing SMEs
Digital Transformation best practices.
Sergio Gusmeroli
POLITECNICO di MILANO

AGENDA
• The MIDIH Service Portfolio Analysis – Concept and Validation
• The MIDIH Customer Journey Analysis - Concept and Validation
• The MIDIH 6Ps Digital Migration Method - Concept and Validation
• Success Stories – Technology Providers, Technology Users, Students, Start-ups
• Future Outlook – The AI REGIO innovation action in I4MS Phase IV

The MIDIH DIH Ecosystem
Competence Centers
Didactic Factories
Regional Manufacturing DIHs
pan-EU DIH Networks

The MIDIH DIH Ecosystem
Competence Centers

The MIDIH DIH Ecosystem
Didactic Factories

The MIDIH DIH Ecosystem
Regional Manufacturing DIHs

The MIDIH DIH Ecosystem
pan-EU DIH Networks

The MIDIH Service Portfolio Analysis Methodology

As-is Service Portfolio Analysis in MIDIH DIH ecosystem
16,48%
21,61%
20,15%
11,72%
30,04%
Service Portfolio in Competence Centers
ECO BUS TECHN SKILL DATA
22,86%
22,86%
22,86%
20,00%
11,43%
Service Portfolio in Regional Manufacturing DIHs
ECO BUS TECHN SKILL DATA
25,00%
22,37%
27,63%
13,16%
11,84%
Service Portfolio in pan-EU DIHs
ECO BUS TECHN SKILL DATA
15,09%
24,53%
16,98%
24,53%
18,87%
Service Portfolio in Didactic Factories
ECO BUS TECHN SKILL DATA

As-is To-be Service Portfolio Analysis in MIDIH DIH ecosystem
0
2
4
6
8
10
12
14
16
ECO BUS TECHN SKILL DATA
MIDIH new Service Distribution

Customer Journeys and Blocking Points Technology Users

Customer Journeys and Blocking Points Technology Providers

Customer Journeys in MIDIH DIH Ecosystem: Technology Users

Customer Journeys in MIDIH DIH Ecosystem: Technology Providers

Customer Journeys in MIDIH DIH Ecosystem: Students

Digital Transformation Success Stories in MIDIH DIH Ecosystem

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GARE du MIDIH Methods and Tools to enhance DIHs Digital Transformation power and Industrial impact

1. Methods and Tools to enhance DIHs’ Digital Transformation power and industrial impact TRAIN 1 - From Gare du MIDIH to Digital Innovation Hubs: methods and tools for DIH governance and sustainability TRAIN 1 - From Gare du MIDIH to Digital Innovation Hubs: methods and tools for DIH governance and sustainability

2. Methods and Tools to enhance DIHs’ Digital Transformation power and industrial impact Learn how networks of DIHs could structure a convincing value proposition for their SMEs ecosystem, how to perform a Service Portfolio analysis aimed how to create flexible personalized Customer Journeys and how to exploit Manufacturing SMEs Digital Transformation best practices. Sergio Gusmeroli POLITECNICO di MILANO

3. AGENDA • The MIDIH Service Portfolio Analysis – Concept and Validation • The MIDIH Customer Journey Analysis - Concept and Validation • The MIDIH 6Ps Digital Migration Method - Concept and Validation • Success Stories – Technology Providers, Technology Users, Students, Start-ups • Future Outlook – The AI REGIO innovation action in I4MS Phase IV

4. The MIDIH DIH Ecosystem Competence Centers Didactic Factories Regional Manufacturing DIHs pan-EU DIH Networks

5. The MIDIH DIH Ecosystem Competence Centers

6. The MIDIH DIH Ecosystem Didactic Factories

7. The MIDIH DIH Ecosystem Regional Manufacturing DIHs

8. The MIDIH DIH Ecosystem pan-EU DIH Networks

9. The MIDIH Service Portfolio Analysis Methodology

10. As-is Service Portfolio Analysis in MIDIH DIH ecosystem 16,48% 21,61% 20,15% 11,72% 30,04% Service Portfolio in Competence Centers ECO BUS TECHN SKILL DATA 22,86% 22,86% 22,86% 20,00% 11,43% Service Portfolio in Regional Manufacturing DIHs ECO BUS TECHN SKILL DATA 25,00% 22,37% 27,63% 13,16% 11,84% Service Portfolio in pan-EU DIHs ECO BUS TECHN SKILL DATA 15,09% 24,53% 16,98% 24,53% 18,87% Service Portfolio in Didactic Factories ECO BUS TECHN SKILL DATA

11. As-is To-be Service Portfolio Analysis in MIDIH DIH ecosystem 0 2 4 6 8 10 12 14 16 ECO BUS TECHN SKILL DATA MIDIH new Service Distribution

12. Customer Journeys and Blocking Points Technology Users

13. Customer Journeys and Blocking Points Technology Providers

14. Customer Journeys in MIDIH DIH Ecosystem: Technology Users

15. Customer Journeys in MIDIH DIH Ecosystem: Technology Providers

16. Customer Journeys in MIDIH DIH Ecosystem: Students

17. Digital Transformation Success Stories in MIDIH DIH Ecosystem

18. Future Outlook: through I4MS Phase IV for EDIH final destination

19.

20. THANK YOU!

GARE du MIDIH Methods and Tools to enhance DIHs Digital Transformation power and Industrial impact

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