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~ Role Of Promotional Offers In The
    Growth Of Retail Industry ~
Agenda
 Indian Retail Industry- Introduction
  Statistics
  Organized Retailing
  Unorganized Retailing
 Sales Promotion
  Description
  Why Sales Promotion?
  Various Strategies Applied
 Operation Workout
  Excerpts From The Interaction
  Insights & Conclusions
Indian Retail Industry
Hailed as one of the most promising & sunrise
 sectors
Is among the Top 5 retail markets in the world
 by economic value
Market Size Is Estimated to be around 22 Lakh
 Crores (2012)
Expected to grow at a CAGR of above 20% and
 reach 30+ Lakh Crores by 2015
Indian Retail Industry
• Interesting fact is more than 95% of this
  market is occupied by unorganized retailing
  (Refers to the traditional formats of low-cost
  retailing, for example, hand cart and
  pavement vendors, the local kirana
  shops, owner manned general
  stores, convenience stores etc)
Indian Retail Industry
• Remaining 1,00,000 Crore comes under
   Organized Retailing
  (Organized retailing, in India, refers to trading
   activities undertaken by licensed retailers, that is,
   those who are registered for sales tax, income
   tax, etc.
   These include the publicly traded supermarkets,
   corporate backed hypermarkets and retail chains,
   and also the privately owned large retail
   businesses.)
~Sales Promotion is the process of
communication with individuals or
 groups by proper informing and
  persuading them to accept the
       proposed products~
WHY SALES PROMOTION ?
• Creating Interest
• To attract new customers & to induce old
  customers to buy more
• It helps to remain competitive
• Useful for the clearance of Inventory
• To stimulate the people to make the buying
  decision quickly
Various strategies applied
• Store Markdowns ( 10% off on entire product
  range till -- -- ----)
• Freebies (Buy 1 Get 1)
• Loyalty Schemes ( Earn 100 reward points by
  buying ------)
• Coupons (Show this coupon and get 5% off on the
  purchase)
• Contests , Scratch n Win offer etc (Buy xxxxx
  before xxxx to stand a chance in winning Laptop
  etc)
Operation Workout
• In the quest of studying the role of
  promotional offers practically , I have visited
  Mega Mart store , which is in my reach
• MegaMart is the retail wing of Arvind Brands
  , a division of Arvind Ltd , The retail
  conglomerate
• It offers Brands like Arrow , Lee , Wrangler
  , Flying Machine , New Port , US
  polo, Excalibur etc
MegaMart (Tenali Store)
• Mr Srinivas partnering with Mr Ravikanth took
  the franchisee ship of MegaMart before 1 ½
  year and established the store in Tenali on
  April 2011
Excerpts From The Interaction
• All the promotions are initiated by the
  company on behalf of its franchisee stores
• All the hoardings regarding offers are supplied
  by the company , even the Advt cost for any
  regional/local newspapers is covered by them
Excerpts From The Interaction
• When asked about various promotions offered
  by the store during the year , he stated –
• In January , Flat 50% off on 3 or more
  Garments ( New Year Offer)
• During Ugadi , Buy 2 Get 2 Free on Trousers
  and Shirts (on selected items) , Also offered 3
  T – Shirts worth 1099 at 399
Excerpts From The Interaction
• During April to July 1) Clearance Sale (25-30% off
  on selected items 2) Flat 20% off on Fresh Arrivals
• Now , Dussera Diwali Super Dhamaka Offers
  (From last month 16th onwards)
   - On every purchase of above 5000rs they are
  offering Mossimo Bag worth 1499 for FREE
   - Upto 50% off , varying across brands (Wrangler
  40% off, Lee 40% ,Cherokee 50% , Excalibur 30%
  ,Flying Machine 30%)
Excerpts From The Interaction
- On every purchase above 5000 , customer is
  eligible to participate in a draw where 6
  Volkswagen Polos are offered
Takeaways
• When asked about avg bills per month during
  non promotion period (last year , current
  year)
• After Inception Initially they used to get
  subdued response at around 80 bills per
  month (last year)
• This year they got around 120 bills per month
  on avg basis from july to october
Takeaways
• When asked , if he can quantify that amount
  of bills , he mentioned around 2lks per month
  hesitatingly
• When asked about the walk-ins during non
  promotional period over promotional
  period(precisely during this dussra, diwali
  season), he said -
Takeaways
• Definitely more number of people are visiting
  the store due to festive season & limited
  period offers , also being the major branded
  apparel store in the city , walk - ins are
  growing every month and from last 20 days it
  was very high
Takeaways
• When asked about the turnover from the past
  20days - he isn't sure about the exact figure
  but he mentioned that they are doing 13k-15k
  daily from the past 3weeks
• (Even more during the days near festival)
Conclusions
• We can clearly conclude from the above
  takeaways that promotional offers play a vital
  role in the growth of retail stores
• That too when they are attractively tied during
  special occasions , sales are subjected to
  dramatic variance on positive side
Conclusions
• One more thing worth mentioning is –
  As far as I can observe MegaMart (Tenali) is
  less aggressive in taking these promotions into
  public
They are ignoring the fact that-
  Promotions + Occasions when combined with
  Strong Advertising campaign do WONDERS
(Be it on Walk- ins , Sales , Store Image etc)
Conclusions
• Finally I conclude by quantifying my case
-In this case during promotions sales recorded
   60% growth over non promotional period
-No of walk ins are significantly higher during
   promotional period when compared to regular
   one

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ROLE OF PROMOTIONAL OFFERS IN THE GROWTH OF RETAIL INDUSTRY

  • 1.
  • 2. ~ Role Of Promotional Offers In The Growth Of Retail Industry ~
  • 3. Agenda  Indian Retail Industry- Introduction Statistics Organized Retailing Unorganized Retailing  Sales Promotion Description Why Sales Promotion? Various Strategies Applied  Operation Workout Excerpts From The Interaction Insights & Conclusions
  • 4. Indian Retail Industry Hailed as one of the most promising & sunrise sectors Is among the Top 5 retail markets in the world by economic value Market Size Is Estimated to be around 22 Lakh Crores (2012) Expected to grow at a CAGR of above 20% and reach 30+ Lakh Crores by 2015
  • 5. Indian Retail Industry • Interesting fact is more than 95% of this market is occupied by unorganized retailing (Refers to the traditional formats of low-cost retailing, for example, hand cart and pavement vendors, the local kirana shops, owner manned general stores, convenience stores etc)
  • 6. Indian Retail Industry • Remaining 1,00,000 Crore comes under Organized Retailing (Organized retailing, in India, refers to trading activities undertaken by licensed retailers, that is, those who are registered for sales tax, income tax, etc. These include the publicly traded supermarkets, corporate backed hypermarkets and retail chains, and also the privately owned large retail businesses.)
  • 7. ~Sales Promotion is the process of communication with individuals or groups by proper informing and persuading them to accept the proposed products~
  • 8. WHY SALES PROMOTION ? • Creating Interest • To attract new customers & to induce old customers to buy more • It helps to remain competitive • Useful for the clearance of Inventory • To stimulate the people to make the buying decision quickly
  • 9. Various strategies applied • Store Markdowns ( 10% off on entire product range till -- -- ----) • Freebies (Buy 1 Get 1) • Loyalty Schemes ( Earn 100 reward points by buying ------) • Coupons (Show this coupon and get 5% off on the purchase) • Contests , Scratch n Win offer etc (Buy xxxxx before xxxx to stand a chance in winning Laptop etc)
  • 10. Operation Workout • In the quest of studying the role of promotional offers practically , I have visited Mega Mart store , which is in my reach • MegaMart is the retail wing of Arvind Brands , a division of Arvind Ltd , The retail conglomerate • It offers Brands like Arrow , Lee , Wrangler , Flying Machine , New Port , US polo, Excalibur etc
  • 11. MegaMart (Tenali Store) • Mr Srinivas partnering with Mr Ravikanth took the franchisee ship of MegaMart before 1 ½ year and established the store in Tenali on April 2011
  • 12. Excerpts From The Interaction • All the promotions are initiated by the company on behalf of its franchisee stores • All the hoardings regarding offers are supplied by the company , even the Advt cost for any regional/local newspapers is covered by them
  • 13. Excerpts From The Interaction • When asked about various promotions offered by the store during the year , he stated – • In January , Flat 50% off on 3 or more Garments ( New Year Offer) • During Ugadi , Buy 2 Get 2 Free on Trousers and Shirts (on selected items) , Also offered 3 T – Shirts worth 1099 at 399
  • 14. Excerpts From The Interaction • During April to July 1) Clearance Sale (25-30% off on selected items 2) Flat 20% off on Fresh Arrivals • Now , Dussera Diwali Super Dhamaka Offers (From last month 16th onwards) - On every purchase of above 5000rs they are offering Mossimo Bag worth 1499 for FREE - Upto 50% off , varying across brands (Wrangler 40% off, Lee 40% ,Cherokee 50% , Excalibur 30% ,Flying Machine 30%)
  • 15. Excerpts From The Interaction - On every purchase above 5000 , customer is eligible to participate in a draw where 6 Volkswagen Polos are offered
  • 16.
  • 17. Takeaways • When asked about avg bills per month during non promotion period (last year , current year) • After Inception Initially they used to get subdued response at around 80 bills per month (last year) • This year they got around 120 bills per month on avg basis from july to october
  • 18. Takeaways • When asked , if he can quantify that amount of bills , he mentioned around 2lks per month hesitatingly • When asked about the walk-ins during non promotional period over promotional period(precisely during this dussra, diwali season), he said -
  • 19. Takeaways • Definitely more number of people are visiting the store due to festive season & limited period offers , also being the major branded apparel store in the city , walk - ins are growing every month and from last 20 days it was very high
  • 20. Takeaways • When asked about the turnover from the past 20days - he isn't sure about the exact figure but he mentioned that they are doing 13k-15k daily from the past 3weeks • (Even more during the days near festival)
  • 21. Conclusions • We can clearly conclude from the above takeaways that promotional offers play a vital role in the growth of retail stores • That too when they are attractively tied during special occasions , sales are subjected to dramatic variance on positive side
  • 22. Conclusions • One more thing worth mentioning is – As far as I can observe MegaMart (Tenali) is less aggressive in taking these promotions into public They are ignoring the fact that- Promotions + Occasions when combined with Strong Advertising campaign do WONDERS (Be it on Walk- ins , Sales , Store Image etc)
  • 23. Conclusions • Finally I conclude by quantifying my case -In this case during promotions sales recorded 60% growth over non promotional period -No of walk ins are significantly higher during promotional period when compared to regular one