“The majority of Balfour Beatty’s 30,000 UK employees drive. With Drive from O2, we mitigate some of this risk, and help Balfour Beatty to operate more effectively, efficiently and safely.”

1. Balfour Beatty is a world-class services business operating
across the infrastructure lifecycle, with leading positions in
major markets. Operating in over 80 countries, in diverse
markets and economies, we provide the assets that
societies need to function, develop and thrive.
Balfour Beatty is a world-class services business operating across the infrastructure
lifecycle, with leading positions in major markets. Operating in over 80 countries,
in diverse markets and economies, we provide the assets that societies need to
function, develop and thrive.
Driving is a core part of Balfour Beatty’s business and managing risk on site and on the
road is a high priority for the organisation. Robert Lindsay is the Driver Risk Manager
for Balfour Beatty Plant & Fleet Services. His team runs the Centre of Excellence,
managing everything to do with driver risk, from licence checking to driving training
and performance improvement.
Safety is a top priority, with Balfour Beatty’s Zero Harm campaign operating across the
group, and the Driver Risk team is always looking for new ways to improve driver safety.
We were able to help using our telematics service, Drive from O2. Drive is now used
across the whole of the Balfour Beatty commercial fleet to monitor the performance
of drivers and vehicles
“Zero Harm is a theme that’s been running throughout Balfour Beatty for a number of
years,” Robert Lindsay says. “A good safety record is invaluable to us – it enables us to
keep our people safe, so they can continue to do the job they’re good at. And it can
help us to be a sustainable and profitable business too.”
Choosing the right supplier
Drive from O2, powered by Masternaut, gives Balfour Beatty a number of benefits,
including the opportunity to monitor the performance of their drivers and vehicles.
“We chose Drive because we wanted to consolidate the existing relationships we
had with tracking and telematics suppliers,” says Robert Lindsay. “We wanted a
supplier who could bring us a significant range of functions but with the consistency
of a single supplier. We already knew about the Masternaut solution but we were
attracted by the partnership approach with O2. We haven’t seen this being done by
anyone else. Drive gives us the flexibility of a wide range of elements, with an end-to-
end service wrap.”
“The majority of
Balfour Beatty’s
30,000 UK employees
drive. With Drive
from O2, we mitigate
some of this risk, and
help Balfour Beatty
to operate more
effectively, efficiently
and safely.”
Case Study – Driving safety at Balfour Beatty
Driver safety at
Balfour Beatty

2. The benefits
Balfour Beatty uses Drive from O2 across the business.
Drivers get immediate feedback on their driving using an in-cab feedback bar,
helping them to directly reduce risks. Robert Lindsay explains: “Drivers can see
immediately when their braking, cornering or accelerating is classified as harsh,
so they can make immediate adjustments. And beyond that journey, they can get
feedback and trends over a week or month and track improvements over time.”
Contract managers in different divisions get feedback on vehicle performance and
efficiency in their areas which has a direct impact on running costs. And they can see
dates, time and location information from vehicles attending client sites. This helps them
to provide transparent reporting which is supporting them build stronger relationships
with clients.
At the same time, the Plant & Fleet Services Centre of Excellence has the data it
needs to support the various businesses in achieving better fleet performance. Robert
Lindsay says: “We have a number of different methods for improving driver behaviour.
We reward and recognise those who have been performing well. And we’re able to
provide training interventions for those that maybe aren’t driving to the standard that
we expect.
“We train thousands of drivers each year through our on-road coaching, driver
workshops, e-learning modules and driving simulation methods. Drive from O2
supports our training and driver improvement programmes and means we can make
sure that these resources are being accessed by the people who need them most.”
The savings
Cost reduction is one of the major benefits that Balfour Beatty has gained through the
use of Drive from O2.
Says Robert Lindsay: “We’ve managed to see reductions in fuel use through cutting
engine idling and improved driver performance. We already have a series of fantastic
case studies to demonstrate the improvements we’ve made to our incident statistics
across the fleet following sophisticated training programmes, now we are able to use
telematics to monitor fuel savings as well.”
And going forward, Balfour Beatty has plans to develop its solution even further,
as Robert Lindsay explains.
“We’re really pleased with the information and usage of the data so far, but we
want to push forward and use more of what’s available at our fingertips. We have
a complete roadmap in place with O2 to develop our solution even more, so we can
make further efficiencies or apply the technologies to different asset types.”
As Robert summarises, “The majority of Balfour Beatty’s 30,000 UK employees drive.
With Drive from O2, we mitigate some of this risk, and help Balfour Beatty to operate
more effectively, efficiently and safely.”
“Drive from O2 supports
our training and
driver improvement
programmes and
means we can make
sure that these
resources are being
accessed by the people
who need them most.”
DRIVE
We’d love to hear from you. To find out more about
how O2 can help your business, just contact your
Account Manager on 01235 433 507.
You can also visit o2.co.uk/enterprise

3. Published in October 2013. All information is correct at time of going to print. Telefónica UK Limited Registered in England no.
1743099. Registered Office 260 Bath Road Slough SL1 4DX
Published in March 2014. All information is correct at time of going to print.
Telefónica UK Limited Registered in England no. 1743099. Registered Office 260 Bath Road Slough SL1 4DX