1. LYNSEY GAIR
3 Polquhap Place, Crookston
Glasgow G53 7FP
Mob: 07833535951
Email: lynseygair@hotmail.com
www.linkedin.com/in/lynseygair2210
A well presented, articulated and confident individual with a proven ability to provide exceptional client
care within a high pressured sales environment. A Senior Sales Consultant with proven strengths in
numerous areas including achieving challenging sales targets, managing numerous events, the ability
to build and manage key client relationships within B2B and Public Sector, the expertise to utilise
effective business development skills to penetrate new and existing markets and the skills to exceed
all KPI’s. Currently seeking new challenges and being successful is always my end goal.
KEY SKILLS
 Proven Track record in Sales  Marketing
 Target Driven  Event Management
 Excellent Communicator  Project Management
 Account Management  Excellent IT Skills
 Sales Process Expertise  Building and Developing Key
Customer Relationships
 Excellent Customer Services  Recommending Bespoke Solutions
 Digital and Online Marketing  Complaint Handling
EMPLOYMENT
BIP Solutions Ltd
Media Solutions Account Manager/ Project Manager Procurex South & P4Health
October 2014 – Present
 Responsible for a range of national and regional public sector events, such as Procurex
Scotland, Procurex South, Procurex North and P4Health event.
 Project Manager for Procurex South and P4Health.
 My prime responsibility to achieve target of 280K in 5 months and manage a team of 5
people.
 Achieving a individual sales target of 20k+ per month
 Responsible for team target, selling, managing the exhibition and sponsorship sale
 Reporting figures to Director and senior management team
 Ensure that all financial records for the project were up to date
 Responsible for ensuring that the project was delivered on time ,within budget and at the
required level of quality
 Building strong relationships with clients
 Recommending bespoke solutions and managing clients marketing budgets
 Responsible for managing a portfolio of accounts
 Sourcing new business leads
 Building a strong pipeline of potential customers to generate new business
 Managing KPI’s

2. Hibu/Yell Group Ltd
Tele Customer Manager: November 2010 – October 2014
Dealing with SME’s to provide them with marketing solutions, predominantly digital based. This role
involves putting the customer at the forefront of the sale, having exceptional sales skills and digital
knowledge and being able to easily grow existing revenue channels. This role requires being
completely customer centric and having the tenacity to `close the sale’. I have consistently achieved
and succeeded all KPI’s and have had a vast amount of recognition. This included being one of the
first to be promoted into a newly developed role.
Achievements:
 Multi Award Winning sales consultant – including top quarter performer, website sales and
customer satisfaction
 Responsibility for building and managing key relationships, overseeing campaigns to ensure
complete satisfaction in relation to their advertisements and resolving any issues through to
resolution
 ACE award winner for top performer quarter one 2014
 Recognised as Google Adwords Top Achiever 2012-2013
 Selected for pilot trial team selling additional growth to first year advertisers
 Achieve an award for top website sales 2012-2013
 Consistently achieved awards for exceeding talk time targets
 Recognised as a top digital sales consultant 2012-2013
 Provided team training to improve usage of sales tools
 Regularly called upon to mentor, train and show good practice to new staff
 Consistently achieved a high level of customer retention due to my consultative approach
Thomas Cook
Senior Sales Consultant: August 2001 - May 2011
This role involved dealing with customer enquiries and complaints, managing administration for
existing customers, insurance underwriting and complying with FSA regulations, selling holidays and
selling key essential products, answering telephone calls and working towards monthly sales target. I
was hugely successful at this role and was recognised as one of Thomas Cook’s “A Performers” by
continuously exceeding sales targets.
Achievements:
 Recognised as a Top Achiever and won an ‘A Performer’ award three times.
 Providing training and mentoring to new sales consultants
 Continuously shared best practises and training to help my team members.
 Achieved an store award for Top Sales Consultant
 Consistently over achieved my sales and essential products targets
Big on International
Travel and tourism Channel Manager: December 2009 - August 2010
In this role I was responsible for setting up, promoting, developing and managing the Travel and
Tourism channel which involved writing Glasgow tourism information, general travel advice and
creating unique content for the Big on Glasgow website. The position involved channel management,
business development, market research, managing the advertising budget, setting up affiliate
partnerships and managing business directory.

3. Royal and Sun Alliance
Insurance Underwriter: January 2001 -May 2003
In this capacity, my daily tasks included underwriter insurance policies, liaising with brokers,
answering customer telephone calls, administration tasks and working in a call centre environment
EDUCATION/SKILL SET
University of West of Scotland
Glasgow Campus
BA 2:1 Honours Degree in International Marketing & Event Management
Glasgow Nautical College
Glasgow
HND Beauty Therapy
I also have higher and standard grade qualifications.
OTHER
Full Clean Driving Licence
Referees: Available on Request