1. Lorena A. Gutierrez Bonilla
11915 Stonehollow Dr #936B
Austin, TX 78758
907-317-7516
lorena.g.23@hotmail.com
Objective: Career driven young bilingual woman seeks opportunity to perform in a professional
environment by demonstrating high motivation, reliability, team leadership abilities, above and
beyond work ethics, and excellent interpersonal, customer service, and phone skills.
Education:
South University
Round Rock, Texas
Currently Attending
Doctorate of Nursing Practices
Austin Community College
Austin, Texas
Currently attending
Major: Nursing
University of Alaska Anchorage
Anchorage, Alaska
2008-2010
Major: Nursing
Robert Service High School
Anchorage, Alaska
2003-2007

2. Major: High School Diploma
Experience
Austin Area Birthing Center: April 2016- Present
Duties include but are not limited to: Checking patients in/out, creating patient charts,
answering phones, scheduling appointments, going over insurance plans, cash handling, and
much more all while multitasking and maintaining a clean and organized work area in a fast
paced environment with little to no supervision.
Vision Source Austin: November2014- April 2016
Duties include but are not limited to: Checking patients in/out, creating patient charts,
answering phones, scheduling appointments, working patients up/pre testing, testing visual
acuities, running extensive tests such as Optomap, OCT, Visual Fields, frame styling patients,
ordering both glasses and contacts, going over insurance plans, pulling insurance (both medical
and vision), billing insurance, posting insurance payments, cash handling, processing returns
and warranties on both glasses and contacts, contact lens training, and much more all while
multitasking and maintaining a clean and organized work area in a fast paced environment with
little to no supervision.
Buffalo Wild Wings: May 2014- October 2014
Duties include but are not limited to: Greeting and interacting with guests, taking orders,
making sure guest has great dining experience, bussing tables, running food, stocking,
maintaining a clean work area while multitasking in a fast paced environment with little
supervision.
Genacta Home Health: December 2013- August 2014
Duties include but are not limited to: Data entry, coding and billing, creating and organizing
charts, working closely with PCA's, cash handling, working a multiline phone system, faxing,
copying, filing, and creating schedules while multitasking and maintaining organization in a fast
paced environment with little to no supervision.
The Alaskan Office Lounge: March 2013- March 2014
Duties include but are not limited to: Greeting and interacting with customers, hiring and
training of new employees, keeping track of inventory, placing orders, making drinks and
cooking food, food prep, managing employees and bar, hiring new employees, cash handling,
answering calls, inventory, setting up delivery orders, creating schedules, shopping for
inventory, marketing, coming up with new ideas for promotions and events, and maintaining
organization in a fast paced environment with little to no supervision.
Advanced Physical Therapy: Jan 2013- March 2013

3. Front desk/ Receptionist
Duties include but are not limited to: Scheduling appointments, data entry, coding and billing,
creating and organizing charts, working closely with patients, translating for patients,
scheduling surgeries, cash handling, working a multiline phone system, faxing, copying, filing,
and creating schedules while multitasking and maintaining organization in a fast paced
environment with little to no supervision.
Alaska Fitness: May 2012- January 2013
Fitness Instructor
Duties include but are not limited to: Organizing and coming up with routines, exercises, and
organized group activities for classes such as Zumba, spin, and boot camp classes. Zumba
certified.
Grendahl Eye Associates: July 2010- October 2012
Front Desk/ Receptionist
Duties include but are not limited to: Scheduling appointments, data entry, coding and billing,
creating and organizing charts, working closely with patients, translating for patients,
scheduling surgeries, cash handling, working a multiline phone system, faxing, copying, filing,
and creating schedules while multitasking and maintaining organization in a fast paced
environment with little to no supervision.
Providence Alaska Medical Center: December 2009- July 2010
Operating Room Front Desk Registrar
Duties include but are not limited to: Scheduling surgical procedures, data entry, billing for
surgical equipment and medications, drafting worksheets and memos, preparing patient charts
and paperwork, faxing, filing, copying, creating schedules, sanitizing work areas, answering
multi-line phones, all while multitasking and maintaining organization in a fast paced
environment with little to no supervision.
Providence Extended Care Center: May 2007- December 2009
Certified Nursing Assistant (CNA)
Duties include but are not limited to: Aiding nurses with patient’s everyday care and needs such
as; bathing, toileting, changing, eating, and exercising. Also charting, gathering equipment,
ordering supplies, filing, cleaning and sanitizing patient areas, and assisting families with any
questions or concerns about patient care.
Lowes: April 2008- August 2008
Front End Cashier/ Customer Service Representative

4. Duties include but are not limited to: Billing for contracting supplies, answering multi-line
phones, customer service, placing orders for in store and direct to buyer delivery, stocking,
drafting memos, filing, faxing, copying, and cash handling.
Nordstroms: April 2006- January 2007
Sales Associate
Duties include but are not limited to: assisting customers, placing orders for in store and direct
to buyer delivery, stocking in backroom and on floor, cash handling, maintaining a neat and tidy
environment.
References available upon request