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How to Measure Brand Health with
Content Marketing Audience
Growth Metrics
If you’re like most
brands, you probably
promote yourself too much.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
(and we tune you out)
BRAND AWARENESS BRAND HEALTH CONVERSIONS
David Beebe
Vice President of Global Creative + Content Marketing, Marriott International
Content marketing is like a first date.
If all you do is talk about yourself, there
won’t be a second date.
”
“
BRAND AWARENESS BRAND HEALTH CONVERSIONS
BRAND AWARENESS BRAND HEALTH CONVERSIONS
LET PEOPLE GET TO…
1  KNOW YOUR BRAND
BRAND AWARENESS BRAND HEALTH CONVERSIONS
LET PEOPLE GET TO…
1  KNOW YOUR BRAND
2  LIKE YOUR BRAND
LET PEOPLE GET TO…
1  KNOW YOUR BRAND
2  LIKE YOUR BRAND
3  TRUST YOUR BRAND ENOUGH TO BUY FROM YOU
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Brand health measures how your
digital audience feels about you.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
What “they” say about you.
WHAT TO MEASURE : AUDIENCE GROWTH
PAID VS. ORGANIC
SEARCH TRAFFIC
SOCIAL SHARES/
FOLLOWERS
SHARE OF VOICE/
OFFSITE SEO
Users who have subscribed to updates
on your brand’s social accounts.
Search traffic your site receives from
paid search advertisements versus traffic
due to a high organic search ranking.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
What “they” say about you.
WHAT TO MEASURE : AUDIENCE GROWTH
PAID VS. ORGANIC
SEARCH TRAFFIC
SOCIAL SHARES/
FOLLOWERS
SHARE OF VOICE/
OFFSITE SEO
Users who have subscribed to updates
on your brand’s social accounts.
Search traffic your site receives from
paid search advertisements versus traffic
due to a high organic search ranking.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
What “they” say about you.
WHAT TO MEASURE : AUDIENCE GROWTH
PAID VS. ORGANIC
SEARCH TRAFFIC
SOCIAL SHARES/
FOLLOWERS
SHARE OF VOICE/
OFFSITE SEO
Users who have subscribed to updates
on your brand’s social accounts.
Search traffic your site receives from
paid search advertisements versus traffic
due to a high organic search ranking.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
BRAND AWARENESS BRAND HEALTH CONVERSIONS
HOW TO CALCULATE THE VALUE OF:
PAID VS. ORGANIC SEARCH TRAFFIC
Content marketing allows you to gain
additional reach, engagement and conversion
without having to pay for it.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Content marketing allows you to gain
additional reach, engagement and conversion
without having to pay for it.
You can literally earn your audience’s
attention vs. buying it.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Organic search traffic can be
calculated easily via Google Analytics.
1  Go to Acquisition
2  Campaigns
3  Organic Keywords
BRAND AWARENESS BRAND HEALTH CONVERSIONS
You will then see the keywords
people have used to find your
website and the number of visits
and percentage of overall visits you
have received from each keyword.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
You will then see the keywords
people have used to find your
website and the number of visits
and percentage of overall visits you
have received from each keyword.
In this example, the site has received
359,953 visits from organic search
traffic, totaling 25% of overall traffic.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Next we want to see how much paid traffic we’re
receiving, which we can also find in Google Analytics’
‘Paid Keywords.’
In this example, let’s say we spend
$100,000 on paid search traffic for 1,078,779 visits.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Based on those numbers and percentages, we can calculate the value of that organic traffic.
In this example, let’s say we spend $100,000 on paid search traffic.
1,078,779 359,593
$100,000 X
CROSS MULTIPLY & DIVIDE TO FIND “X”
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Based on those numbers and percentages, we can calculate the value of that organic traffic.
In this example, let’s say we spend $100,000 on paid search traffic.
1,078,779 359,593
$100,000 X
CROSS MULTIPLY & DIVIDE TO FIND “X”
ALGEBRA DOES COME IN HANDY!
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Based on those numbers and percentages, we can calculate the value of that organic traffic.
In this example, let’s say we spend $100,000 on paid search traffic.
1,078,779 359,593
$100,000 X
CROSS MULTIPLY & DIVIDE TO FIND “X”
ALGEBRA DOES COME IN HANDY!
PAID ORGANIC
TRAFFIC
PERCENTAGE 75% 25%
TOTAL TRAFFIC 1,078,779 359,593
COST/VALUE $100,000 $33,333
ORGANIC SEARCH TRAFFIC IS WORTH $33,333
BRAND AWARENESS BRAND HEALTH CONVERSIONS
BRAND AWARENESS BRAND HEALTH CONVERSIONS
HOW TO CALCULATE THE VALUE OF:
SOCIAL SHARES + FOLLOWERS
While social shares can be seen as an
engagement metric, but should be quantified
as a free source of distribution and reach.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Let’s say you spend $1,000 on paid social distribution
and reached 5,000 viewers.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Let’s say you spend $1,000 on paid social distribution
and reached 5,000 viewers.
For this campaign, each view was worth $0.20 ($1,000/5000).
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Let’s say you spend $1,000 on paid social distribution
and reached 5,000 viewers.
For this campaign, each view was worth $0.20 ($1,000/5000).
Now let’s say a social post was shared organically
by your followers and reached 500 viewers.
Let’s say you spend $1,000 on paid social distribution
and reached 5,000 viewers.
For this campaign, each view was worth $0.20 ($1,000/5000).
Now let’s say a social post was shared organically
by your followers and reached 500 viewers.
Based on the value of each view from our paid distribution,
we can also value our 500 organic views at $0.20 each, or $100 total.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Brands should also track if their social follower
growth positively correlates with their total
number of shares.
If it does, this would indicate that your organic
social shares are reaching the right audience
for your brand.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
BRAND AWARENESS BRAND HEALTH CONVERSIONS
HOW TO CALCUALTE THE VALUE OF:
SHARE OF VOICE/OFFSITE SEO
Google has stated that it uses more than
200 factors to rank a web page, but which are
the most important?
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
BRAND AWARENESS BRAND HEALTH CONVERSIONS
There is one thing virtually all SEO experts agree
upon: The number and quality of links coming into
your site is near the top of the list.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
So how can you measure your off-site SEO?
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
So how can you measure your off-site SEO?
•  Measure your inbound links and their value. An easy way to do this is by plugging your site
URL into Open Site Explorer. (https://moz.com/researchtools/ose/)
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
So how can you measure your off-site SEO?
•  Measure your inbound links and their value. An easy way to do this is by plugging your site
URL into Open Site Explorer. (https://moz.com/researchtools/ose/)
•  With this tool, you can see all inbound links, see your top-linked pages, sort by linking
domains, see the anchor text other sites use to link to you.
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
So how can you measure your off-site SEO?
•  Measure your inbound links and their value. An easy way to do this is by plugging your site
URL into Open Site Explorer. (https://moz.com/researchtools/ose/)
•  With this tool, you can see all inbound links, see your top-linked pages, sort by linking
domains, see the anchor text other sites use to link to you.
•  Do the same with your competitors’ sites and compare
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
What to do with this data?
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
What to do with this data?
•  Scan your highest-authority inbound links for opportunity to get other similar links
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
What to do with this data?
•  Scan your highest-authority inbound links for opportunity to get other similar links
•  Scan your competitors’ highest-authority inbound links. Can you get those links too, or do
they provide ideas for getting similar links?
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
What to do with this data?
•  Scan your highest-authority inbound links for opportunity to get other similar links
•  Scan your competitors’ highest-authority inbound links. Can you get those links too, or do
they provide ideas for getting similar links?
•  Inbound links from non-profit (.org) and education (.edu) sites are especially powerful
BRAND AWARENESS BRAND HEALTH CONVERSIONS
Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
What to do with this data?
•  Scan your highest-authority inbound links for opportunity to get other similar links
•  Scan your competitors’ highest-authority inbound links. Can you get those links too, or do
they provide ideas for getting similar links?
•  Inbound links from non-profit (.org) and education (.edu) sites are especially powerful
•  Build your inbound links gradually. Google algorithms will notice, and may penalize a quick
accumulation of links
WANT TO LEARN MORE?
Our team of strategists can help your brand build a
marketing growth engine. From ongoing support and
program management, to customized strategy sessions
and workshops, we’ll set your brand up for success.
Introducing NewsCred.
THE MOST COMPREHENSIVE CONTENT MARKETING SOLUTION.
SOFTWARE SERVICESCONTENT
Social Content Production
Workflows & Social Governance
Global Asset Management
Social Publishing & Distribution
Performance Measurement
Global Implementation
24/7 Support & Training
Strategy Workshops
Editorial Consulting
5,000 Licensed Publishers
Original Content Network
Rights-cleared UGC
Get in touch!
STRATEGY@NEWSCRED.COM

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How to Measure Brand Health with Content Marketing Audience Growth Metrics

  • 1. How to Measure Brand Health with Content Marketing Audience Growth Metrics
  • 2. If you’re like most brands, you probably promote yourself too much. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 3. (and we tune you out) BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 4. David Beebe Vice President of Global Creative + Content Marketing, Marriott International Content marketing is like a first date. If all you do is talk about yourself, there won’t be a second date. ” “ BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 5. BRAND AWARENESS BRAND HEALTH CONVERSIONS LET PEOPLE GET TO… 1  KNOW YOUR BRAND
  • 6. BRAND AWARENESS BRAND HEALTH CONVERSIONS LET PEOPLE GET TO… 1  KNOW YOUR BRAND 2  LIKE YOUR BRAND
  • 7. LET PEOPLE GET TO… 1  KNOW YOUR BRAND 2  LIKE YOUR BRAND 3  TRUST YOUR BRAND ENOUGH TO BUY FROM YOU BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 8. Brand health measures how your digital audience feels about you. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 9. What “they” say about you. WHAT TO MEASURE : AUDIENCE GROWTH PAID VS. ORGANIC SEARCH TRAFFIC SOCIAL SHARES/ FOLLOWERS SHARE OF VOICE/ OFFSITE SEO Users who have subscribed to updates on your brand’s social accounts. Search traffic your site receives from paid search advertisements versus traffic due to a high organic search ranking. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 10. What “they” say about you. WHAT TO MEASURE : AUDIENCE GROWTH PAID VS. ORGANIC SEARCH TRAFFIC SOCIAL SHARES/ FOLLOWERS SHARE OF VOICE/ OFFSITE SEO Users who have subscribed to updates on your brand’s social accounts. Search traffic your site receives from paid search advertisements versus traffic due to a high organic search ranking. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 11. What “they” say about you. WHAT TO MEASURE : AUDIENCE GROWTH PAID VS. ORGANIC SEARCH TRAFFIC SOCIAL SHARES/ FOLLOWERS SHARE OF VOICE/ OFFSITE SEO Users who have subscribed to updates on your brand’s social accounts. Search traffic your site receives from paid search advertisements versus traffic due to a high organic search ranking. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 12. BRAND AWARENESS BRAND HEALTH CONVERSIONS HOW TO CALCULATE THE VALUE OF: PAID VS. ORGANIC SEARCH TRAFFIC
  • 13. Content marketing allows you to gain additional reach, engagement and conversion without having to pay for it. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 14. Content marketing allows you to gain additional reach, engagement and conversion without having to pay for it. You can literally earn your audience’s attention vs. buying it. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 15. Organic search traffic can be calculated easily via Google Analytics. 1  Go to Acquisition 2  Campaigns 3  Organic Keywords BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 16. You will then see the keywords people have used to find your website and the number of visits and percentage of overall visits you have received from each keyword. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 17. You will then see the keywords people have used to find your website and the number of visits and percentage of overall visits you have received from each keyword. In this example, the site has received 359,953 visits from organic search traffic, totaling 25% of overall traffic. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 18. Next we want to see how much paid traffic we’re receiving, which we can also find in Google Analytics’ ‘Paid Keywords.’ In this example, let’s say we spend $100,000 on paid search traffic for 1,078,779 visits. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 19. Based on those numbers and percentages, we can calculate the value of that organic traffic. In this example, let’s say we spend $100,000 on paid search traffic. 1,078,779 359,593 $100,000 X CROSS MULTIPLY & DIVIDE TO FIND “X” BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 20. Based on those numbers and percentages, we can calculate the value of that organic traffic. In this example, let’s say we spend $100,000 on paid search traffic. 1,078,779 359,593 $100,000 X CROSS MULTIPLY & DIVIDE TO FIND “X” ALGEBRA DOES COME IN HANDY! BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 21. Based on those numbers and percentages, we can calculate the value of that organic traffic. In this example, let’s say we spend $100,000 on paid search traffic. 1,078,779 359,593 $100,000 X CROSS MULTIPLY & DIVIDE TO FIND “X” ALGEBRA DOES COME IN HANDY! PAID ORGANIC TRAFFIC PERCENTAGE 75% 25% TOTAL TRAFFIC 1,078,779 359,593 COST/VALUE $100,000 $33,333 ORGANIC SEARCH TRAFFIC IS WORTH $33,333 BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 22. BRAND AWARENESS BRAND HEALTH CONVERSIONS HOW TO CALCULATE THE VALUE OF: SOCIAL SHARES + FOLLOWERS
  • 23. While social shares can be seen as an engagement metric, but should be quantified as a free source of distribution and reach. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 24. Let’s say you spend $1,000 on paid social distribution and reached 5,000 viewers. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 25. BRAND AWARENESS BRAND HEALTH CONVERSIONS Let’s say you spend $1,000 on paid social distribution and reached 5,000 viewers. For this campaign, each view was worth $0.20 ($1,000/5000).
  • 26. BRAND AWARENESS BRAND HEALTH CONVERSIONS Let’s say you spend $1,000 on paid social distribution and reached 5,000 viewers. For this campaign, each view was worth $0.20 ($1,000/5000). Now let’s say a social post was shared organically by your followers and reached 500 viewers.
  • 27. Let’s say you spend $1,000 on paid social distribution and reached 5,000 viewers. For this campaign, each view was worth $0.20 ($1,000/5000). Now let’s say a social post was shared organically by your followers and reached 500 viewers. Based on the value of each view from our paid distribution, we can also value our 500 organic views at $0.20 each, or $100 total. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 28. Brands should also track if their social follower growth positively correlates with their total number of shares. If it does, this would indicate that your organic social shares are reaching the right audience for your brand. BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 29. BRAND AWARENESS BRAND HEALTH CONVERSIONS HOW TO CALCUALTE THE VALUE OF: SHARE OF VOICE/OFFSITE SEO
  • 30. Google has stated that it uses more than 200 factors to rank a web page, but which are the most important? Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site, BRAND AWARENESS BRAND HEALTH CONVERSIONS
  • 31. There is one thing virtually all SEO experts agree upon: The number and quality of links coming into your site is near the top of the list. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
  • 32. So how can you measure your off-site SEO? BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
  • 33. So how can you measure your off-site SEO? •  Measure your inbound links and their value. An easy way to do this is by plugging your site URL into Open Site Explorer. (https://moz.com/researchtools/ose/) BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
  • 34. So how can you measure your off-site SEO? •  Measure your inbound links and their value. An easy way to do this is by plugging your site URL into Open Site Explorer. (https://moz.com/researchtools/ose/) •  With this tool, you can see all inbound links, see your top-linked pages, sort by linking domains, see the anchor text other sites use to link to you. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
  • 35. So how can you measure your off-site SEO? •  Measure your inbound links and their value. An easy way to do this is by plugging your site URL into Open Site Explorer. (https://moz.com/researchtools/ose/) •  With this tool, you can see all inbound links, see your top-linked pages, sort by linking domains, see the anchor text other sites use to link to you. •  Do the same with your competitors’ sites and compare BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site,
  • 36. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site, What to do with this data?
  • 37. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site, What to do with this data? •  Scan your highest-authority inbound links for opportunity to get other similar links
  • 38. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site, What to do with this data? •  Scan your highest-authority inbound links for opportunity to get other similar links •  Scan your competitors’ highest-authority inbound links. Can you get those links too, or do they provide ideas for getting similar links?
  • 39. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site, What to do with this data? •  Scan your highest-authority inbound links for opportunity to get other similar links •  Scan your competitors’ highest-authority inbound links. Can you get those links too, or do they provide ideas for getting similar links? •  Inbound links from non-profit (.org) and education (.edu) sites are especially powerful
  • 40. BRAND AWARENESS BRAND HEALTH CONVERSIONS Source: Altitude Marketing, SEO Checklist Part 2: Measure and Improve Off-site SEO Factors That Drive Organic Search Traffic to Your Site, What to do with this data? •  Scan your highest-authority inbound links for opportunity to get other similar links •  Scan your competitors’ highest-authority inbound links. Can you get those links too, or do they provide ideas for getting similar links? •  Inbound links from non-profit (.org) and education (.edu) sites are especially powerful •  Build your inbound links gradually. Google algorithms will notice, and may penalize a quick accumulation of links
  • 41. WANT TO LEARN MORE? Our team of strategists can help your brand build a marketing growth engine. From ongoing support and program management, to customized strategy sessions and workshops, we’ll set your brand up for success.
  • 42. Introducing NewsCred. THE MOST COMPREHENSIVE CONTENT MARKETING SOLUTION. SOFTWARE SERVICESCONTENT Social Content Production Workflows & Social Governance Global Asset Management Social Publishing & Distribution Performance Measurement Global Implementation 24/7 Support & Training Strategy Workshops Editorial Consulting 5,000 Licensed Publishers Original Content Network Rights-cleared UGC