Design and UX often pushes people that need accessible and inclusive products and experiences out of scope. This talk will cover real-life past examples of projects that didn’t go well, ones that went well, how I work as much diversity and inclusivity into my work as I can possibly get away with, and how you can too.

1. Diversity in design.
Content warnings:
Misgendering, Ableism, Racism, Visual representations of Transgender people,
LGBTQIA+ representation, Agesim.
Diversity in design
@Erioldoesdesign

2. “Tools are never completely
neutral and their settings
reflect the cultural bias of the
technicians that calibrate
them.”
Pg. 90 - Politics of Design by Ruben Pater
Diversity in design
@Erioldoesdesign #marginsconf2019 @marginsconf

3. Diversity in design
Hi, I’m Eriol. (Ehh-roll)
Non-binary, Trans.
Designer.
They/Them/Their’s pronouns.
Mx (instead of Mr/Mrs/Ms)
Queer person.
‘Invisible’ disability/illness. (PTSD)
Carer for parents/children
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White person

4. Helping people raise their voice and those who
serve them to listen and respond better A tool to help other teams reach each other
everyday and in a crisis. On any device.
Diversity in design
We were able to map all the health facilities in Kathmandu Valley
before the earthquake, which will undoubtedly help the relief
workers’ ability to deliver supplies and help save lives.
@Erioldoesdesign #marginsconf2019 @marginsconf

5. Diversity in design
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6. Diversity in design
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7. Diversity in design
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8. Diversity in design
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9. Diversity in design
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10. Diversity in design
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11. Diversity in design
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12. Diversity in design
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13. www.photoability.net
www.africanstockphoto.com
www.wocintechchat.com/blog/wocintechphotos
https://techspark.co/shift-stock-gallery-2/
Diversity in design
Recommended stock
photography
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14. Diversity in design
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15. Diversity in design
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16. Make something usable, relevant and simple
for anyone to use.
Diversity in design
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17. Fitness apps
Diversity in design
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18. Diversity in design
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19. Diversity in design
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20. Diversity in design
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21. https://medium.com/the-establishment/what-
happens-if-youre-genderqueer-but-your-native-
language-is-gendered-d1c009dc5fcb
What Happens If You’re
Genderqueer — But Your
Native Language Is
Gendered?
Erin Crouch
@Erioldoesdesign #marginsconf2019 @marginsconf

22. Diversity in design
https://medium.com/@anna.sarai.rosenberg
‘Respectful Collection of Demographic Data’
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23. Diversity in design
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24. Edge-cases...
Also known as:
“We can’t please
everybody”
Diversity in design
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25. Stress-cases
Also known as:
“The people that need
our empathy and attention
the most”
Diversity in design
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26. Two in five LGBT people (39 per cent) who identify as non-binary
have experienced a hate crime
Survey by the National Centre for Transgender Equality:
Out of almost 28,000 respondents, more than a third chose
“non-binary/genderqueer”
Diversity in design
@Erioldoesdesign #marginsconf2019 @marginsconf

27. As designers, we are at the forefront of how products
serve users, but also how the digital and physical
world represents and reflects back at users...
...we have a responsibility to be inclusive, sensitive
and understanding with what we design, and
endeavour to help non-marginalised folk foster their
acceptance and expose them to systems that include,
rather than exclude.
Diversity in design
@Erioldoesdesign #marginsconf2019 @marginsconf

28. I’d give myself a C+ for inclusion.
Diversity in design
Maybe a B if I’m feeling nice….
@Erioldoesdesign #marginsconf2019 @marginsconf

29. Ask other people when it’s safe and encouraged to do so.
Practice compassion.
Diversity in design
Talk about issues not just with marginalised people. Get
comfortable with being uncomfortable.
Question your words and assumptions. Think about why and
where these come from.
@Erioldoesdesign #marginsconf2019 @marginsconf

30. For those that can go a little further…
Volunteer for or sponsor these:
Diversity in design
A local Pride or LGBTQIA+ event or organisation
A group that supports people with disabilities/impairments
Groups and organisations that promote people of colour in
technology
@Erioldoesdesign #marginsconf2019 @marginsconf

31. https://www.ellpha.com/ - Gender Balance through AI
https://www.ons.gov.uk/census/censustransformationprogramme/consultations/
the2021censusinitialviewoncontentforenglandandwales - Gender Identity from UK Census
http://cassolotl.tumblr.com/post/168336693365 - Pronoun tips for Binary Men and Women
https://itunes.apple.com/us/podcast/less-than-or-equal/id890268267 - Less than or Equal
a podcast geeks facing inequality in their industries
Diversity in design
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