1. Curriculum Vitae
Lesley Carolyn Bloom
BSc (Hons) FIBMS, CSci
41 Lawrence Road, Ealing, London, W5 4XJ
Tel 0208 932 6936 (home) 07779 462256 (mobile)
Candidate Profile;
I am a Manager/ Supervisor with over 24 years of management experience (9 in Ravenscourt, 17 in
SB/Quest). I have hands on technical experience in most pathology disciplines, and extensive knowledge of
both the public and private pathology in Diagnostics and Clinical Trials Laboratories. A trained and competent
Registered Biomedical Scientist, with Haematology as primary area of technical expertise, including Full blood
count evaluation and blood film morphology, coagulation, Hb A1C quantitation, and Haemoglobinopathy
screening.
Attributes;
• A team player who can motivate and lead in a laboratory environment.
• Consultative and collaborative.
• Customer focussed
• Quality focussed
• Attention to detail
• Technical expertise
Formal Qualifications;
BSc (Hons) Science Degree (Physiology and Medical Laboratory Sciences)-Portsmouth Polytechnic, 1983
FIBMS Haematology 1987
HNC Business and Finance-Ealing College of Higher Education 1990
Certification;
HCPC Registration; 1984
Career History; Summary
SKB/ Quest Diagnostics / Q2
Solutions- Quest/Quintiles Joint Venture
1996- present
Q2
Solutions. A Quest/
Quintiles JV
March 2015- present General Supervisor, (Technical Supervisor, CLIA)
(Quintiles Laboratory Manager) Semi Automation
Department; Flow Cytometry, Molecular Biology,
Anatomic Pathology, Microbiology and DNA
Extraction Production Laboratory
Quest Diagnostics
2012- March 2015 General Supervisor (Technical Supervisor, CLIA)
Semi Automation Department. Includes Flow
Cytometry, Molecular Biology, Anatomic Pathology,
Microbiology Departments, and the DNA Extraction
Production Laboratory.
2000 – 2012 Team Leader Haematology/ Flow Cytometry.
Including role as Deputy Lab Manager and also
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2. supervising the Immunology and DNA Laboratory.
Also managed the Specimen Processing Department
for 6 months, pending the appointment of a Team
Leader, and Acting Technical Manager (11 weeks)
1999 - 2000 Special Projects Team Leader’ Included re organising
the Diagnostic Referrals dept. Current department
based on this reorganisation
1998 – 1999 Maternity leave
1997 – 1998 Team Leader Semi Automation (Including Flow
Cytometry, Special Chemistry, RIA, Virology and
Immunology)
Smith Kline Beecham Clinical
Laboratories
1996- 1997 SBMS Haematology (Auto section)
Royal Masonic Hospital/ Ravenscourt Laboratories
1987-1996
1994 -1996 Part time Section Head in Autolab running
Haematology and Blood Transfusion.
1993 -1994 Maternity leave.
1989 - 1993 Head of Haematology Department
1987 -1989 SBMS Haematology
Royal Berkshire Hospital
1985-1987
1985 - 1987 Medical Laboratory Scientific Officer (BMS)
Haematology and Blood Transfusion
West Middlesex University Hospital
1983-1985
1983 1985 Junior ‘B’ MLSO/ MLSO Haematology and Blood
Transfusion
Skills summary;
• 20+ years related experience with a broad range of operations management experience including small
and large volume diagnostic and commercial laboratory and Central Laboratory Clinical trial
experience,
• Experience in strategic planning and organization.
• Experience of managing laboratory budgets, both in Quest and previous company
• Experience of planning and participating in regular audits with clients, external agencies and regulatory
bodies, including CPA, ISO, CAP and MHRA. Regularly present to clients and auditors, lead audits,
both regulatory and client.
• Experience with metric based laboratory performance management to drive cost, productivity, and
quality improvements. Weekly/ Monthly presentation and analysis of department metrics.
• Innovation in problem solving and new ways of working; able to problem solve technical and method
related issues. Validation and development to meet specific client needs.
• Capable of working under pressure and to tight deadlines. Attention to detail and substantial experience
in a managerial or supervisory role.
• Extensive experience of Quality Assurance in a laboratory environment, Quality Improvement, EQA
internal QC, Quality reviews audit response, and CAPA.
• Involvement with multiple Six Sigma Green Belt projects;
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3. • Cross departmental liaising with all departments to ensure studies are set up correctly and operationally
for all areas i.e. Specimen Processing, Lab, Project Managers and Storage (SMAS)
• Technical expertise in Haematology, coagulation, Blood cell morphology, Heamoglobinopathy
screening, HbA1C quantitation. Solid working knowledge of most other Pathology disciplines.
Current Employment; 1996-present;
Q2
Solutions (Quest Quintiles Joint Venture since March 2015) Formally Quest Diagnostics
Current Role; General Supervisor/ Technical Supervisor (CLIA) April 2012 to present.
• Leadership of the Semi Automation section, which compromises Flow Cytometry, Anatomic Pathology,
Microbiology, Molecular Biology, including an IVD/CDx section and DNA Extraction Laboratory.
• Responsibility for;
o QC, EQA, APA; SOP’s; Audit and audit response, CAPA’s
o Educational Resource for internal and external clients
o Work with Scientific Affairs on RFTS process, (Request For Technical Services,) costing and study
bids. IT Database requests for new test set up
o Working with the validation team in Test Research, validation and development
o Client calls, to support Sales, Scientific Affairs and Project Managers for both new and ongoing
studies. Review of Study Protocols to ensure studies are set up appropriately
o Department record keeping; Staff scheduling; PDR, and disciplinary action where appropriate; Staff
training and competency
o Department Budget planning
o Client and Regulatory Audits, Audit report response and CAPA response and implementation.
o CPA to ISO15189 transition
o New instrument purchase; market evaluation, proposal, CAPEX and PO submission, Installation,
IQ/OQ/PQ, validation, implementation.
Previous Role; Team Leader, Haematology Department ; 2000-2012
• Production and technical supervision of Haematology and Flow cytometry.
• Integration and standardization of global processes and test methods, while accounting for regional/local
needs. This was particularly challenging running both Diagnostic and Clinical trials, keeping UK best
practice and recommendations consistent while adopting US Best practice and Legal requirements.
• As deputy Lab manager, I managed all Team Leaders and worked with them to develop a laboratory
environment and culture that enabled the delivery of a high quality, low cost testing service
• Ensured the laboratory complied with key operating standards e.g. CAP, ISO9001, & CPA/ ISO15189. As
one of the first employees, I helped set this up across the lab
• Targeted laboratory profitability by increasing productivity and reducing the cost of testing.
• Accountability for customer problem identification and resolution.
• Drive continuous quality, cost, and service improvements by developing and managing key performance
metrics such as TAT, TNP, CAP proficiency pass rates, Cost of Testing, Lost samples, amended reports
and appropriate productivity measures.
• Worked with both UK Diagnostic Sales and CTC sales teams, on UK large Hospital bids, and smaller
private contracts
• Ensured training and competency assessment programs are in place to ensure employees are
appropriately trained and skilled. I evaluated several Training, and document control systems, and helped
implement TMS in Heston.
• Responsibility for the maintenance of Corporate Health, Safety and Environmental standards in
Haematology and Flow Cytometry
• WPI audit for the whole main lab area,
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4. • Responsibility for ensuring employee satisfaction through implementation of standard Quest management
practices including, recruitment, training, setting of annual objectives for employees, performance reviews,
succession planning, performance management and internal communication. Mentoring and succession
planning.
• Validation and implementation of new instruments and Implementation of 5S in Haematology, and
supporting other departments to implement (including West Middlesex University Hospital Lab.)
• Won the Denfleet drug monitoring scheme contract for Denzapine (similar to the Sandoz scheme for
Clozaril). Helped to manage the scheme, liaised with the client, established SOPs, and maintained 4 hour
TAT
• Identified studies that needed special setup and help to develop processes that supports them.
Previous Role; Team Leader, Semi AutomationDepartment ; 1997-1998
• Production and technical supervision of Special Chemistry, including the RIA, Immunology, Flow
Cytometry, Toxilab and Virology section.
• Helped to set up the DNA laboratory, and supported initial client issues.
Previous Roles (SKB Clin Labs/ Quest); 1996-1998/ 1999-2000
• One of the original team who set up of the Heston Laboratory in 1996.
• Incorporated West Middlesex Outpatients and GPs service into the Harlow and Belgium Clinical trials
laboratory service into the Heston site for Haematology.
• Established the haematology section within the Automation Laboratory, including training, SOPs,
budgeting. Staff recruiting and planning, evaluating and validating new methods, Quality control and
EQA.
• Re organised the Diagnostic referral department to stream line the process and include audit trail, using
‘Bills of lading’, and pending list tracking
• Managed the Specimen Processing Department.
Previous Employment. Ravenscourt Laboratories; 1987-1996
I assisted in setting the lab up, helping to purchase and specify equipment, establish methods and procedures,
write SOPs, and develop the quality system with the other SBMS/ Heads of Departments.
After 2 years, I was promoted to the head of department role, and managed the Haematology dept, and later
also the Blood Transfusion department. I participated in multidisciplinary on call for Haematology,
Biochemistry, Blood transfusion, Microbiology, and AP.
I was responsible for managing a major national drug monitoring scheme, including negotiating with the client,
establishing the scheme in conjunction with the Client (Sandoz), purchasing, making up and supplying kits,
booking in samples, running samples, generating reports and sending out results. I specified the IT systems to
support the scheme from within the lab.
• Successfully audited by all client organisations.
• Achieved GLP accreditation
• Specified and evaluated laboratory computer systems
• Ordering and stock control
• Cost accounting
• Equipment evaluation and purchasing
• Supplier management
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5. • Internal and external quality assurance (NEQAS and RIQAS)
Previous Employment. Royal Berkshire Hospital; 1985-1987
BMS role in Haematology and Blood transfusion. Covering all aspects of Haematology/ BT in a large District
General Hospital, including on call out of hours duties
Previous Employment. West Middlesex University Hospital; 1983-1985
Trainee BMS/ BMS role (previously MLSO) in Haematology/ Blood Transfusion. Covering all aspects of the
Haematology/ BT in a large University Hospital
Training and Courses;
Many Scientific, Financial and Management courses over 25 years, including;
Management seminars include; Customer care, The Winning team, Presentation skills, Budgeting, Team
building, Project management for managers, Communication skills, Managing difficult situations, Managing
difficult people, Supervisory skills. 5S (Lean) training.
BSI ISO 9001 Lead Auditor course.( November 2015)
IBMS Triennial / Congress conferences.
Various Manufacturer training and User group meetings; Tosoh, Beckman Coulter, Advia, Becton Dickenson,
Sysmex, Bayer
National Haemoglobinopathy Screening Programme
Diagnostic Parasitology, Hospital for Tropical Diseases.
Hobbies and Interests;
Watching and coaching Rugby, The Arts- Ballet, Theatre and Music. Reading.
References; On request
Mick Drake,
Martin Shorey,
Lesley Cain,
Dr Richard Fink,
Dr Mallika Sekhar,
Quest Diagnostics
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6. • Internal and external quality assurance (NEQAS and RIQAS)
Previous Employment. Royal Berkshire Hospital; 1985-1987
BMS role in Haematology and Blood transfusion. Covering all aspects of Haematology/ BT in a large District
General Hospital, including on call out of hours duties
Previous Employment. West Middlesex University Hospital; 1983-1985
Trainee BMS/ BMS role (previously MLSO) in Haematology/ Blood Transfusion. Covering all aspects of the
Haematology/ BT in a large University Hospital
Training and Courses;
Many Scientific, Financial and Management courses over 25 years, including;
Management seminars include; Customer care, The Winning team, Presentation skills, Budgeting, Team
building, Project management for managers, Communication skills, Managing difficult situations, Managing
difficult people, Supervisory skills. 5S (Lean) training.
BSI ISO 9001 Lead Auditor course.( November 2015)
IBMS Triennial / Congress conferences.
Various Manufacturer training and User group meetings; Tosoh, Beckman Coulter, Advia, Becton Dickenson,
Sysmex, Bayer
National Haemoglobinopathy Screening Programme
Diagnostic Parasitology, Hospital for Tropical Diseases.
Hobbies and Interests;
Watching and coaching Rugby, The Arts- Ballet, Theatre and Music. Reading.
References; On request
Mick Drake,
Martin Shorey,
Lesley Cain,
Dr Richard Fink,
Dr Mallika Sekhar,
Quest Diagnostics
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