1. Leoniana Washington
SecuritySite Supervisor(Full-time) –Transamerica/Aegonsite
Central StationOperator(Part-time)-The ProtectionBureau
260 MadisonSt.
Apt1E
Coatesville,PA 19320
leonianawashington@gmail.com - 610-563-3507
To obtaina positionthatwill utilize myskills,abilitiesandexperience tocontribute to acompany's
success.
WORK EXPERIENCE
Promotedto SecuritySite SupervisorwithAlliedBartonSecurity Services
August 2015-Current
Manager: Maricarmen Rodriguez-Rivera267-922-3639
TransamericaMalvernlocation- 3222 Phoenixville Pike,MalvernPa
Responsibilities:
 Communicate staffingneedstoOperations
 Assure thatofficersreceive appropriate training,developingtheminbothtechnical and
professionalskills;alsoincludesperformance management(coaching,counseling,disciplining,
performance evaluations,recognition,etc.)
 Assistwiththe communicationof policies,companyannouncementsandjobopeningsthrougha
consistentlyupdatedREADfile atthe site.
 Dailysecurityofficerduties
 HelpOperationsManageridentify,meetandexceedthe needsof the customer.
 Meetall contractual scheduledhourswithaminimumof unbilledovertime.
 Coordinate and/orconductsite-specificOJT,clientspecifictrainingandannual refreshertraining
for securitypersonnel.

2.  Reconcile securitylogsagainstshiftresponsibilitiesandpatrols;reviewincidentreportspriorto
submittingtomanagerandcoordinate preliminaryinvestigations.
 Schedulingandproducingreports(suchasSchedulingActivity,TrainingDetail reports,etc.) that
require interpretationandactionforeffectivebusinessmanagement.
 Enforce AlliedBartonpoliciesasoutlinedinthe handbooksandexecutive memos.
Central StationOperator (Part-time)
The ProtectionBureau 197, PhilipsRd,Exton Pa
June 2015- Current
Manager: Wanda Griffith610-903-4900
Responsibilities:
 Notifycustomersand/orpolice,fire,&medical authorities(viaphone) of incomingautomated
alarm signalsfromresidential&commercial alarmsystems
 Answersincomingcallsfromcustomerstoresolvetheirquestions,reviewandupdate account
data and provide informationasneeded
 Work closelywithourteamof professionaltechniciansandcustomerservicestaff
 Coordinate customerinquirieswithappropriate branchesoutside of the department
 Creatingandschedulingservice ticketsforservice department
Laundry Worker (Part-time)
ChesterCounty PocopsonHome - WestChester,PA- March 2015 to June 2015
Responsibilities:
Washingresident’spersonal clothing,folding,hanginganddeliveringclothestoresidents.
Level 5 Master Security Officer (Full-time)
Transamerica - Exton, PA - July 2014 to August 2015
Responsibilities:
Providingfull accesscontrol,incidentreportwriting,monitoringsecuritycamerasandbadgingsystems
throughLenell AlarmMonitoringanddailyloggingwithReportExecsoftware.

3. AlliedBartonSecurityServices
150 S WarnerRd
Kingof Prussia,PA
Supervisor:MaricarmenRodriguez
(484) 654-3800
Police Receptionist (Part-time)
City of Coatesville Police Department - Coatesville,PA- July2013 to March 2015
Supervisor:TAC OfficerJohn Pilotti
(610-384-2300 ext. 3142)
Responsibilities:
Logginginpolice dataentriesandcalls,faxingcourtdocuments,monitoringhousedprisoners,logging
officercourtdates,andassistingwithparkingenforcementticketpayments.
1 CityHall Place,CoatesvillePa19320
Gas StationAttendant (Full-time)
April 2011-March 2014
(Companycurrently convertedto car wash)
Coatesville ExpressInc- Coatesville,PA - April 2011 to 2014
821 E. LincolnHwy,Coatesville Pa19320
Manager: Ghada Doumit
Duties:Gas stationattendant,cashieringandcustomerservice,maintaininginventory
610-384-4090
Customer Service Specialist(Part-time)
Best Buy of Downingtown - Downingtown, PA - September2010 to January 2011
Phone:610-873-2312
Manager: Antoine Bernard(CurrentlyemployedwithJeff D'Ambrosio)
Responsibilities:

4. Cashieringandcustomerservice
Cashier
Kmart of Thorndale (Part-time)
Thorndale,PA - January 2010 to July 2010
Manager: ElyssaWorth (NolongeremployedatKmart)
Duties:Cashieringandcustomerservice
(610) 383-6400
EDUCATION
UniversityofPhoenix - Phoenix,AZ
AssociatesinAdministrative CriminalJustice
Program completiondate:6/5/2016
Coatesville AreaSeniorHigh School - Coatesville,PA
HighSchool Diploma- Graduated2010
September2007 to June 2010
SKILLS/CERTIFICATION/TRAINING
CSAA (Central StationAlarmAssociation)Level 1operatorCertification
CLEAN CertificationatLevel 108: Local LimitedAccessRecertification
*Used forPolice Mobile Datacomputers
*CLEAN certificationisusedforrunningVehicle registration,warrants,individual inquiries,police status
and Recall 9-1-1 incidents.
Police Mobile Data Training

5. Completed9/04/2014
By: RobertE. Lee
(610-344-5057)
ChesterCounty911 TechSupport
Departmentof EmergencyServices
601 WesttownRd,suite 012
WestChester,Pa19380
MSO (Master SecurityOfficer) Training
Completed09/02/2014
AlliedBartonEdge Training
Visual Alert(Police IncidentReportingSoftware) Training
03/16/14
By TAC OfficerJohnPilotti
(610-384-2300 ext.3142)
1 CityHall Place,CoatesvillePa19320
REFERENCES
Wanda Griffith
Central StationManager
CurrentManager
197 PhilipsRd,Extonpa
610-903-4900

6. TAC OfficerJohn Pilottiof the Cityof Coatesville Police Dept.
1 CityHall Place,CoatesvillePa19320
Previous Supervisor
Contact number:610-384-2300 ext.3142
Andre M. Steele
653 LumberSt,CoatesvillePa19320
Friendof 12 years
Works at Walmartof Extonpa
Contact number:610-383-6140