1. June 2016 to Current
November 2014 to Current
Leonardo Sumagaysay
Professional Profile
A capable, results oriented Business Operation Manager with experience of leading high performance teams
and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to
keep a level head at all times, nurture and grow a business, evaluate opportunities and risks and also deliver
effective new solutions to challenges. Highly successful in helping define company expectation, achieving
goals and optimizing business. Currently looking for a suitable managerial position with an ambitious
company..
Qualifications
Retail Merchandising
Recruitment & Retention
Operation
Team Leadership
Time management
Loss Prevention
Ownership Mentality
High Performance Selling
Clientelling
​Flexible
Accurate cash handling
Leadership
Known throughout career as a hands-on manager with strong expertise in team management.
Ensured that employees recognized the importance of their contributions to the whole, and
demonstrated to each one appreciation for the value that he or she to the store over all.
Developed significant reputation for leadership due to excellent relationships with employee and
willingness to lead by example.
Experience
Sunglass Hut
Selling Manager
Las Vegas, Nevada
Manage the daily operation of a high volume sunglass specialty store servicing over 200 customers per
week.
Trained staff in selling through increased product knowledge and building customer rapport.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
​Sales Forecasting , Employee Schedulling and Store Auditing
VICTORIA SECRET
Cashwrap Supervisor/ Generalist
Las Vegas, Nevada
Lead direction and manage the cashwrap through a team of 5 Leads and 15 cashiers in this 15m store.
Iniatiates friendly competition in achieving sales and card acquisition Created action plans in
improving KPI's such as coaching and refresher meeting Making sure the highest accuracy of register
sales and audits is always implemented on the daily basis.
Store opening and closing register procedure.
412 E Rolly St., Henderson, NV (702) 839 8061 (H) - leixtrm22@gmail.com

2. October 2015 to March 2016
October 2010 to September 2014
March 2005 to November 2014
November 1989
March 1986
OLD NAVY Henderson
Business Operation Manager
Manage a 6.5million volume store and supervise more than 60 employees along with Cash handlers ,
floor supervisors , specialist , sales clerk visual and stocks.
Budget management thru Sales Forecasting , Hours control and Employee scheduling Reporting
directly to General Manager and District Manager regarding business analysis report.
Self Compliance Audit Report knowledgeable -Maintaining Store and Employee safetiness , Loss
prevention, Monthly alarm check and Emergency preparedness awareness.
Consistent in achieving sales and card goals.
Forever21
Co Manager
Las Vegas, Nevada
Co manage the store operations with weekly sales volumes averaging to US$70,000.
Supervise more than 40 employees in areas of assignment, delegation and supervision, including
Assistant Managers, head cashiers, visuals, sales and stock associates.
Coach, train and develop associates and managers on best practice in retail management and
customer experience.
Responsible for meeting and exceeding company sales and kpi's.
Consistently promoted from managing stores with volume of US$2M to US$4M.
Consistently on the top Co manager sales for the district and region as well.
THE GAP
Sales Associate/Peer Advisor
Las Vegas, Nevada
Greet customers and ascertain what each customer wants or needs.
Recommend, select & help locate or obtain merchandise based on customer needs and desires.
Maintain knowledge of current sales and promotions, policies regarding payment and exchange, and
security practices Exchange merchandise for customers and accept returns.
Maintain cleanliness of the store.
Help customers try on or fit merchandise.
Awarded Service of Excellence in getting the most store credit cards.
Education
FAR EASTERN UNIVERSITY
Bachelor of Science: Mathematics
Manila, Philippines
Mathematics
ARAULLO HIGH SCHOOL
High School Diploma
Manila, Philippines