1. Lenora Alderman
141 Burt Dr
Roselle, NJ 07203
Email Address - LA28419@gmail.com
Phone - 908 468-1775
SUMMARY
I am a highly creative, goal-oriented professional with solid Quality Assurance
experience. Highly organized with the ability to manage multiple projects, onshore teams and offshore
teams while meeting deadlines. I am a professional with the ability to work effectively with project
management, development teams and business teams in accomplishing objectives. Strong work
ethic combined with a commitment to excellence in all projects undertaking.
AREAS OF STRENGTH
Extensive QA project management experience. Extensive experience with QA document preparation,
e.g., Test Strategies, Test Plans, Traceability Matrixes, Execution Status reports, Defect reports and
Closure reports. Advance knowledge of Quality Center and ALM test management tools, system
development life cycles, i.e., waterfall and agile methodologies. Advance knowledge of MS office
suite (Word, Excel, MS project and outlook). Experience with preparing, monitoring and tracking team
budgets, strong knowledge of windows operating systems, various UNIX operating systems,
Databases (Oracle, Sybase, MS Access, SQL Server, DB2), Informatica ETL tool, SQL, Automation
tools (WinRunner, Rational Robot).
PROFESSIONALEXPERIENCE
Source4 Teachers - Camden, NJ 10/16 - Present
Substitute Teacher
• Certified substitute teacher
• Teach middle school and high school students basic elementary and high school
computerclasses, Excel, Word,etc., Language Arts, Math and Science
• Assist students in computerlab and trouble shoot laptop problems
• Travel and teach in multiple schooldistricts
Accenture - Florham Park, NJ 6/10 - 10/15
QA Project Manager/Test Lead
• Accountable for delivery of the Testing phase of multiple projects ensuring scope, schedule,
and quality objects are attained
• Defined and communicated the Test Approach, standards, and tools for unit, process,
integration, user acceptance, comparison, and regression tests
• Drive test approach and test tool reviews with the Operations Engineers, ensuring the work
products and tools satisfy the Change Control requirements.
• Ensured quality standards through effective use of delivery methods and standards
• Effectively applied methodologies and standards
• Collaborated with business, technology, and process teams to build well-structured project
plans that segments projects into pre-defined testing phases
2. • Directed the effective execution of tasks/processes on a project for all testing phases
• Collaborated with the Process & Build teams and Solution Integration Architect to create
end-to-end test processes
• Documented and executed test requirements, test scenarios, and test scripts
• Coordinated and communicated any integrated testing requirements across functional areas
and solution components
• Ensured project documents were completed, current and stored appropriately
• Kept senior management informed of key issues and changes which may impact expected
business results
• Determined methods and procedures on new assignments, and provided guidance and
assistance to senior project manager
• Validated the Requirements Traceability Matrix (Test Requirements) and Test Model (TCCS)
• Managed defect resolution of the system defects; enabled teams involved in testing and defect
resolution with information to prioritize and schedule work
• Aligned process and business resources for Integration Test and UAT, ensure the timely
business validation of actual testing results and participate in the defect management (triage)
process
• Worked independently, flexible hours as needed by the project and was service oriented
• Acted as a subject matter expert on various areas and an advocate in adopting new best
practices and processes
• Identified opportunities for improvement and lead implementation of changes
• Facilitated team meetings effectively
• Kept project team members informed of changes
• Identified and obtained resources needed and assigned to individuals
• Mentored team members, motivated team to succeed and give recognition for results.
• Defined details of testing work and test reporting processes.
• Provided status on testing to project management
• Set-up, maintain and train the project on the Testing tool
Relationship Management:
• Lead business and QA analysts on a per-project basis in extracting requirements for the
external stakeholders, internal business representatives, and software development teams.
• Motivated and built collaborative teams who are dedicated to project delivery
• Collaborated with the Business Relationship Manager when interfacing with external business
partners, internal business area experts, business analysts and software development teams.
• Sets expectations among these groups regarding scope, timeline and quality of deliverables.
• Works effectively with all groups to build work breakdown structures (WBS), develop project
plans and update project status.
Resource Management:
• Assists in identifying the skills and resources needed for each stage in the Testing
Phase. Provides resource requirements per project and motivates and manages those
resources over the project duration.
Citigroup - New York, NY 07/07 - 03/09
Lead Quality Assurance Analyst
• Lead team of six offshore and one onshore QA analysts
3. • Planned, coordinated and tracked all QA activities
• Responsible for testing Commercial Mortgage application
• Utilized Agile methodology to perform testing and attended daily Scrum meetings with Project
management and development teams
• Mentored and trained QA Analysts
• Created QA test strategy, test plans and traceability matrixes,
• Suggested and recommended process and software improvements.
• Responsible for testing of web based and backend batch applications.
• Reviewed and approved release test plans created by test team
• Performed Complex SQL queries to validate test results
• Attended walkthroughs for software under development with business and development teams
• All test cases and defects were entered and tracked utilizing HP Quality Center
• Created required QA reports, e.g., execution, defects, status and closure reports.
• Tracked and monitored all defects and ensured all defects were prioritized and resolved in a timely
fashion.
• Planned and coordinated automation testing effort.
Multiplan Inc - New York, NY 04/05 - 07/07
Lead Quality Assurance Analyst
• Responsible for testing Claim processing applications
• Lead a team of seven QA Analysts
• Planned and coordinated QA testing efforts
• Created release test plans and status reports.
• Performed complex SQL queries to verify and validate test results
• Attended walkthroughs for software under development with business and development teams
Recommended and suggested application/system modifications which were subsequently
implemented
• Collaborated with development and project management to enhance/modify user interfaces
• Created and reviewed test cases and defects for applications under test
• Planned and coordinated Automation testing effort
• Entered and tracked all defects utilizing Mercury Quality Center
Chubb and Son Insurance Group - Warren, NJ 12/02 - 12/04
Lead Quality Assurance Analyst
• Served as project team lead, overseeing a group of Six QA Analysts
• Responsible for testing various property and casualty insurance applications
• Responsible for mentoring, training and development of QA analysts
• Performed complex SQL queries to verify and validate test results
• Created and reviewed test plans, test cases and defects for applications under test
• Established QA standard operating procedures
• Responsible for analyzing and test web based applications
• Collaborated with development and project management to enhance/modify user interfaces
Additional Work Experience:
• Information Builders, New York, NY - Senior Quality Assurance Analyst - 7/99 - 9/01
• Paine Webber, Weehawken, NJ - Senior/Lead Quality Assurance Analyst - 8/97 - 7/99
4. • New York Blood Center, New York, NY - Senior Quality Assurance Analyst - 11/88 - 6/97
EDUCATION
BS - Computer science Saint Peters College, Jersey City, NJ
