3. The Chatham House Rule
"When a meeting, or part thereof, is held under the
Chatham House Rule, participants are free to use
the information received, but neither the identity
nor the affiliation of the speaker(s), nor that of any
other participant, may be revealed".
Link to Wikipedia article
4. “Companies die because their managers
focus on the economic activity of producing
goods and services and forget that their
organisations' true nature is that of a
community of humans.”
(de Geus, 1997, p3)
Link to the text on Amazon
9. Defining informal learning
“Informal learning is the unscheduled,
impromptu way people learn to do their
jobs.”
(Cross, 2007, p.15)
Link to text on Amazon
10. Defining informal learning
“…research on informal learning has suggested
that informal learning is integrated with work and
daily routines, often begins with an internal or
external jolt or triggering event, is often haphazard
and not highly conscious, is an inductive process
of reflection and action, and is linked to the
learning of others.”
(Ellinger, 2005, p. 392)
Link to article
11. Defining informal learning
“Characteristics of the informal end of the continuum of
formality include implicit, unintended, opportunistic and
unstructured learning and the absence of a teacher. In
the middle come activities like mentoring, while
coaching is rather more formal in most settings.”
(Eraut, 2004, p. 250)
Link to article
20. Barriers & Enablers
• Feedback, evaluation, coaching & reflection
• Organizational culture
• Management support
• Communication, interaction, cooperation &
participation
• Physical spaces, structures & processes
• Workload allocation, scheduling and work patterns
• Job design
• Access to information
21. Rapid research
• Your task is to agree on five key actions to
facilitate informal learning in the
workplace. To do this you will need to:
– Discuss in your group your experiences of
barriers and enablers of informal learning.
– Discover the views of other groups.
– Reconvene to summarize and arrive at the
five key actions.
22. Group A
Group B
Group C
Group D
Group E
Group F
1. Group A discusses and lists barriers & enablers.
2. Two group members stay in Group A
to share your ideas with Group F. Others
move to Group B to gather ideas.
3. Continue till you have visited all groups.
Then return to Group A, discuss findings,
agree and list five key actions to facilitate
informal learning in the workplace.
Rapid Research Process
24. Towards Maturity:
Learner Voice Survey 2014
• 88% of staff agree they like to learn at their own pace
• 86% say working in collaboration with other team
members is essential or very useful
• 70% say Google and the web are essential or very
useful tools
• 51% access learning and support resources from their
mobile device “at the point when they need them the
most
Link to survey
25. Towards Maturity:
Learner Voice Survey 2014
• 65% are motivated by using technologies that
allow them to network and learn with others
• They are four times more likely to go to YouTube
for learning than their in-house social network
• YouTube, LinkedIn and Google+ are more
popular for learning than Twitter and Facebook
Link to survey
27. Types of social media
Kaplan & Haenlein (2012)
Blogs and microblogs (e.g. Twitter)
Collaborative projects (e.g. Wikis)
Social networks (e.g. Facebook)
Content communities (e.g. Youtube)
Virtual social worlds (e.g. Second Life)
Virtual game worlds (e.g. World of Warcraft)
Link to article
28. Functions of social media
Identity: the extent to which users
reveal themselves.
Conversations: the extent to
which users communicate with
each other.
Sharing: the extent to which
users exchange, distribute and
receive content.
Presence: the extent to which
users know if others are available.
Relationships: the extent to
which users relate to each other.
Reputation: the extent to which
users know the social standing of
others.
Groups: the extent to which users
form groups or communities.
Kietzmann et al (2011)Link to article
29. Internal use of social media
• The ‘Dare2Share’ project delivers British
telecom total efficiency savings of at least
£8 million per year.
30. Crowdsourcing
Step 1
Each group identifies a workplace informal
learning problem in the form of “How could social
media help…?”
Step 2
Write the problem at the top of a whiteboard.
Step 3
Everyone writes one solution for each problem on a post-it
note.
Step 4
For each problem (apart from your own) read all of the
solutions (apart from your own) and allocate votes to those
solutions you think seem best (you can allocate 10 votes
across the proposed solutions for each problem).
Hinweis der Redaktion
What learning might be going on in this situation, shortly after the situation, some time after the situation.
Who might be learning?
What might they be learning?
How might they be learning?
What learning might be going on in this situation, shortly after the situation, some time after the situation.
Who might be learning?
What might they be learning?
How might they be learning?
What learning might be going on in this situation, shortly after the situation, some time after the situation.
Who might be learning?
What might they be learning?
How might they be learning?