Lean Startup--From Toyota City to Fremont to You by John Shook The Lean Startup Conference 2013 http://leanstartup.co/

1. www.lean.org
Lean Startup Conference
San Francisco
Lean Startup – From Toyota City to
Fremont to You
John Shook
Chairman and CEO
Lean Enterprise Institute
www.lean.org
December 2013

2. Lean…

3. “Lean” was named exactly 25 years
ago
“The Triumph of
Lean
Production”
-John Krafcik
1988
3

4. “Flow Production ” Was Born Exactly 100 Years
Ago
4

5. The Birth of Flow Production
– Ford Highland Park

6. In Search of the World’s Best Production and
Management Systems

7. In Search of the World’s Best Production
and Management Systems

8. Toyota City – Lean’s Incubator

9. Never Overproduce; Never Pass on a
Defect
“Customer First”…and the Following Process is a Customer!

10. Earliest Photo of a Kanban

11. One-Piece Flow…
Where’s
mine?!
Don’t “Starve” the Customer

12. Together…
…Smooth,
Uninterrupted Flow of Value
aka  JIT

13. Lean…

14. New United Motor Manufacturing, Inc. –
NUMMI – built its first car in December 1984
and its last on April 1, 2010.
NUMMI kick-started a revolution.

15. Joint Venture

16. The Worst Factory in the World…
Certified
Worst!

17. 17

18. From the Worst to the Best…
Certified!

19. Eij
i

20. So, How Did You Really Change
the Culture at NUMMI?

21. Two Things…

22. Manage to Engage Everyone in
Continuous Experimentation
22

23. Problems Happen…
What Do We Do With Them?

24. Hiding Problems is the Most Anti-lean Problem.
“No problem
is a problem!”

26. Ford Milpitas CA Plant

27. Ford Milpitas CA Plant Today

28. Ford’s Model T Plaza
Highland
Park
Today

29. GM Fremont  What went wrong?

30. • It’s a Management System!
• It’s an Organizational and a Personal Transformation.
This is not a pipe.

31. Lean Startup?
• Lean is about solving problems
through continuous experimentation.
• We ask: what is our purpose as an
organization or what problem are we
trying to solve?
• So, what problems do startups face?

32. Lean Startup?
What problems do startups face that are
different from those of established
enterprises?
More uncertainty?
Fewer resources?
Greater risk?
Anything else really?

33. • It’s a Management System!
• It’s an Organizational and a Personal Transformation.
This is not a pipe.

34. www.lean.org
Define Your Purpose
Improve the Work
Develop the People