If you don't have a strategy in place for deploying Lean Startup, you'll end up with siloed efforts that fail to shift the organizational culture or capacity for experimentation. In this session, Jonathan Bertfield will unpack the connection between strategy, experimentation, and execution using core tools from the Lean Startup method. Attendees will unpack your businessâ strategic hypothesis and use that as the starting point for defining an experimentation road map.
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
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Connecting Strategy to Execution, Jonathan Bertfield, Senior Faculty, Lean Startup Co.
1. LEAN STARTUP
BRIDGING STRATEGY &
TACTICS
JONATHAN BERTFIELD
SNR FACULTY LEAN STARTUP CO
jonathan@leanstartup.co
@berters @leanstartup
2. JONATHANBERTFIELD
20+ YEARS EXPERIENCE DRIVING GROWTH, INNOVATION AND
PRODUCT DEVELOPMENT AT ENTERPRISES AND STARTUPS
US DEPT. OF DEFENSE, MERCK, MICROSOFT, LEGAL ZOOM, AXA,
USAA, PEARSON, AMERICAN PRESS INSTITUTE, SCHOLASTIC,
SESAME WORKSHOP, ASSOCIATED PRESS, NEWS CORP.,
BUSINESS INSIDER
@BERTERS @LEANSTARTUP
LEAN STARTUP CO - SENIOR FACULTY
SPINNAKER CONSULTING - PARTNER
GENERAL ASSEMBLY - ENTERPRISE
INSTRUCTOR
28. A METHOD TO SYSTEMATICALLY
ADDRESS UNCERTAINTY
THROUGH RAPID ITERATION
AND MARKET LEARNING
LEAN STARTUP IS MANAGEMENT
29. STRATEGY(FROM GREEK ΣΤΥÎΤÎÎÎÎ STRATÄGIA, "ART
OF TROOP LEADER; OFFICE OF GENERAL, COMMAND, GENERALSHIP")
IS A HIGH LEVEL PLAN TO ACHIEVE ONE OR MORE
GOALS UNDER CONDITIONS OF UNCERTAINTY.
35. TOOLKIT
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
ChannelsKey Resources
CANVASES
ASSUMPTIONS
EXPERIMENT HYPOTHESIS
MVP
We believe that customers
will want more of our
awesome widgets if
interaction with tech
STRATEGIC HYPOTHESIS
We believe that
we can reduce
our call volumeâŚ
36. TOOLKIT
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
ChannelsKey Resources
EXPOSE UNCERTAINTY
PRIORITIZE UNCERTAINTY
MANAGE UNCERTAINTY
FRAME UNCERTAINTY
We believe that customers
will want more of our
awesome widgets if
interaction with tech
We believe that
we can reduce
our call volumeâŚ
37. BUSINESS MODEL CANVAS
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
ChannelsKey Resources
38. BUSINESS MODEL CANVAS - UBER
The Business Model Canvas
designed by: Strategyzer AG
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
Revenue Streams
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
ChannelsKey Resources
Fast access
to cheap
rides
Social media
Temp non
driving Urban
Car owners
Car owners
who need
additional $
Flexible/Part
time schedule
AutomatedDev Teams
Customer Acquisition
Tech platform
Drivers
Map providers
Investors
Traffic Acquisition
Tech infrastructure
S&M, G&A
Urban Non-Car
owners
Mobile App - P
Mobile App - D
Ratings
per mile rides
Surge pricing
Pool, X, Black
Customer Support
Drivers w. cars
Leasing Coâs
49. HY-POTH-E-SIS
A SUPPOSITION OR PROPOSED EXPLANATION
MADE ON THE BASIS OF LIMITED EVIDENCE AS A
STARTING POINT FOR FURTHER INVESTIGATION.â¨
â¨
â¨
â¨
51. EXPERIMENT HYPOTHESIS
â¸We believe thatâŚ
â¸[doing this]
â¸for [these people]
â¸will [achieve this outcome].
â¸We will know this is true when
â¸we see [experiment outcome]
â¸by [speciďŹc timeframe]
52. â¸We believe thatâŚ
â¸seeding a small network of drivers
â¸for a single neighborhood in New York
â¸will make it easier to grab a taxi at peak
time
â¸We will know this is true when
â¸we see 20 drivers with 20 rides/day
â¸by 1 month from now
EXPERIMENT HYPOTHESIS
53. â¸We believe thatâŚ
â¸building an app to hail taxis
â¸for urban professionals
â¸will massively disrupt public transportation
â¸We will know this is true when
â¸we see drivers signing up
â¸by 2 years from now
STRATEGIC HYPOTHESIS
54. ⣠WRITE A 1-2 SENTENCE STATEMENT
OF YOUR PRODUCT STRATEGY
⣠WE BELIEVE THATâŚ..
FRAME YOUR UNCERTAINTY
55. ⣠IDENTIFY THE TOP 3 ASSUMPTIONS
BUILT INTO YOUR VISION
⣠WE BELIEVE THATâŚ..
PRIORITIZE UNCERTAINTY
56. ⣠GRADE YOUR TOP 3 ASSUMPTIONS
ON THEIR ALIGNMENT TO PRODUCT
STRATEGY
PRIORITIZE UNCERTAINTY
57. HYPOTHESIS
⸠We believe thatâŚ
⸠[doing this]
⸠for [these people]
⸠will [achieve this outcome].
⸠We will know this is true when
⸠we see [business outcome]
⸠by [speciďŹc timeframe]
CREATE YOUR STRATEGIC
HYPOTHESIS FOR THE
PROJECT YOU ARE WORKING
ON
58. HYPOTHESIS
⸠We believe thatâŚ
⸠[doing this]
⸠for [these people]
⸠will [achieve this outcome].
⸠We will know this is true when
⸠we see [business outcome]
⸠by [speciďŹc timeframe]
CREATE UP TO 3 EXPERIMENT
HYPOTHESES THAT RELATE TO
YOUR STRATEGIC HYPOTHESIS