In this webinar, Troy DeMoulin discusses the relationships between Lean, Agile, and DevOps. Then, he offers an easy-to-understand blueprint for how these different pieces fit together within the larger puzzle.

1. Pink Elephant – Knowledge Translated Into Results
Understanding The Relationship
Between Agile, Lean & DevOps
Troy DuMoulin
VP, Research & Development
Pink Elephant

2. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.

3. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
RISK GAP?
Increasing Demand
• Increasing number of products and services
• Increasing rate of change
• Increasing complexity/data interdependency
• Increased speed and efficiency
• Increased speed to market
• Reduced costs
IT Process / Data / Capabilities
• Silo / Fragmented Data Sources/redundant processes
• Lack of integration, automation
• Lack of visibility
Operating as a mature IT Service Provider requires managing demand
and efficient management processes and data across silos!
The “Risk Gap” For Business Growth Goals
Scalability Of Management Processes Over Time
IncreasedBusinessNeedOfITServices
3

4. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Preserving Value With The Least Effort
4

5. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
New Language – New Balance
5

6. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
The Evolution of Accelerators
6
Lean
Agile
DevOps
IT Service Management / SDLC / Project Management

7. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Pink Think Tank 16 Research
7

8. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Lean Thinking & Continual Improvement
14
 Voice Of Customer
 Critical To Quality
 Speed Of Delivery
 Small Batch
 WIP Limits
 Visual Management
 Kanban
 Day Boards
 Etc..
 Remove Waste

9. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Agile Project Management
9
Classic Project
Management
Agile Project
Management

10. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Being Agile!
10
Lean
Agile
Lean Start Up
Feed Back Loops
Collaboration
Small Batch / Iterative Development
www.agilemanifesto.org
True North Values
Challenge
Kaizen Mindset
Go & See
Team Work
Respect
What Does The Customer Value?
How Do I Deliver Value Faster?
How Do I Deliver Value With Optimized Cost?
4 Values
12 Principles
Visual Management
Performance Mgmt.
Flow Optimization
Systemic Thinking
Agile Variants

11. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
SCRUM: Agile Product Development
Sprints
Product
Backlog
Daily Scrum
Product
Owner
Retrospective
User Stories
Burn Down
Chart
Scrum
Master
Velocity
Release
Backlog
Estimates
Ship-Ready
Feature Set
Time Boxed
11

12. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Velocity Vs. Agility
12
Flow Requires Velocity = Speed With Direction!
Lean & DevOps Focus On Collaboration

13. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
DevOps Principles – C.A.L.M.S.
13
• Focus On People
• Embrace Change & Experimentation
Culture
• Continuous Delivery
• Infrastructure As Code
Automation
• Value (Quality, Delivery, Cost)
• Small Batch / Feedback Loops
Lean
• Systemic Measurement
• Continual Improvement
Measurement
• Lessons Learned, Information Sharing
• Collaboration & Communication
Sharing

14. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved. 14
The Three Ways: Lean Principles
Underpinning DevOps
First Way: Systems Thinking
Dev Ops
Second Way: Amplify Feedback
Loops
Dev Ops
Dev Ops
Third Way: Culture of Continual
Experimentation And Learning
 Never pass a known defect downstream
 Never allow local optimization to create global
degradation
 Always seek to increase flow
 Always seek to understand the system
 Understand and respond to all customers
 Shorten and amplify feedback loops
 Embed knowledge where you need it
 Allocate time for improving
daily work
 Create rituals that reward
risk-taking
 Introduce faults to
increase resilience
Source: http://itrevolution.com/the-three-ways-principles-underpinning-devops

15. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Practices Of DevOps
DevOps
Culture,
Structure,
Teaming
Lean
Visual Mgmt.
Waste
Agile Project
Mgmt.
Theory Of
Constraints Continuous
Integration &
Deployment
Automated
Testing &
Deployment
ITSM, SDLC
Project Mgt.
14

16. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Transition
Planning
 R + DM
 SACM
 T + Validation
 Evaluation
 Knowledge
Strategy
Management
 Demand
 Portfolio
 Finance
FactoryStore Front Delivery & Support
BRM
Catalog
Request
Fulfillment
Service
Desk
Incident
Mgmt.
Application & Infrastructure
Maintenance
Design
Coordination
 Security
 Availability
 Capacity
 ITSCM
 Supplier
 SLM, SCAT
Product Backlog
Operations
 Event
 Incident
 Request
 Problem
 Access
BusinessServices
ApplicationLayer
InfrastructureLayer
DataLayer
Professional Services
Data Center
Environment
Network
Facilities
TechnicalServices
Lessons
Learned
Sprint
Change
16
Release
Sprint Deploy

17. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
The Evolution
17
Lean
Agile
DevOps
IT Service Management / SDLC / Project Management

18. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
 Troy’s Blog: blogs.pinkelephant.com/troy
 PR 70 – Release Mgmt. & DevOps Teams
 PR 69 - Using Lean Kaizen Across The Enterprise
 PR 68 - DevOps, ITSM Release & Aviation Best Practices
 PR 67 - The Lean IT Field Guide
 PR 63 - Using Lean Visual Management For ITSM
 PR 59 - Lean IT – Gaining Sr. Leadership Buy In
 PR 18 - TOC, LEAN & Six Sigma The Three CSI Sisters
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Additional Resources

19. Understanding The Relationship Between Agile, Lean & DevOps © Pink Elephant, 2016. All Rights Reserved.
Questions?
Troy DuMoulin
t.dumoulin@pinkelephant.com
blogs.pinkelephant.com/troy
@TroyDuMoulin
www.pinkelephant.com
info@pinkelephant.com