As a community of interest we understand why open data, smart cities and IoT will create enormous economic, environmental and social benefits and opportunities. But how well do citizens understand these ideas and concepts? What responsibilities do we have to foster understanding and to bridge technical and non-technical communities in the development of open, smart and IoT agendas? We'll look at research and case studies to frame a discussion about the importance of meaningful citizen engagement and involvement in the development of technologies and services that will eventually impact nearly everything in their lives.

1. Open data engagement
Ideas for open data 2.0
Leah Lockhart
@LockhartL
Community Manager, Urban Tide
@UrbanTide
urbantide.com

2. About me
Technologist and academic adjacent
Bridging people and disciplines

3. About Urban Tide
Helping build smarter, sustainable and more liveable cities for
everyone
Delivering open data training on behalf of Scottish Government
Various levels of consultancy with cities across the UK
Building an open data platform U~SMART

4. Provocations
We have responsibilities to foster
understanding and to bridge technical and
non-technical communities in the
development of open, smart and IoT
agendas.
Current standard engagement practices in
open data and smart cities projects are
simply creating beautiful artifacts and good
news stories.

5. For discussion
Move to open data 2.0
Develop five star engagement system
Make engagement and relationship building
core business to open data work

6. Why meaningful engagement
matters
Legitimacy/democratic legitimacy
Fosters understanding, trust and
involvement
Good business by creating things that are
useful and useable
Inclusivity fosters discovery

7. A journey

8. ‘If you ask a superficial low stake question you will get a trivial
answer’ and you may get a more interesting response from deeper
engagement.
James Wilson of Sheffield University, Science and Technology
Committee inquiry into the Boaty Fiasco in Parliament
Quote via Demsoc blog: http://www.demsoc.org/2016/05/20/beyond-boatymcboatface/

9. http://futurecity.glasgow.gov.uk/community-mapping/

10. http://futurecity.glasgow.gov.uk/community-mapping/

11. ‘Any community engagement programme must have a long-
term plan, with the capacity, scope and resources to support a
wide-range of groups for as long as is necessary to build their
confidence and enthusiasm.
Over the relatively short course of this project, we have
witnessed first-hand how mapping has the potential to widen
the reach of community groups, improve an individual’s digital
literacy and technical confidence and create a unique body of
lived knowledge which is open to all. It would be of benefit to
the citizens of Glasgow to maintain the interest and
enthusiasm for mapping which this project has begun to
generate.’
Observations from Future Maps final report by Future City Glasgow &
Pidgin Perfect
http://futurecity.glasgow.gov.uk/community-mapping/

12. Scottish Government and ideation

14. Level up

15. Trafford Innovation and Intelligence Lab
www.infotrafford.org.uk/lab

16. Bromford Lab
www.bromfordlab.com

17. A destination?

18. 5stardata.info/en/

19. speakerdeck.com/pietercolpaert/the-5-stars-of-open-data-portals

20. Idea: 5 star engagement

21. Want to collaborate?
hello@urbantide.com
@UrbanTide
@LockhartL