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Discover How Sales Leaders
Win on Social Media
2
Today’s Presenters
Carter Hostelley
Founder & CEO
@Leadtail
Karri Carlson
VP Social Insights
@Leadtail
Barbara Giamanco
Social Selling Author, Speaker
@Barbaragiamanco
3
You’re Probably Wondering…
• Q&A at the end but submit questions anytime
• The webinar deck and recording will be available
after today’s presentation
• Didn’t get a copy of social insights report on sales
leaders? Email: hello@leadtail.com
• Hashtag for today? #SocialSelling
4
About Leadtail
5
Quick Poll: Best Describes You?
• Sales Professional
• Sales Management
• Vendor that Sells to Sales Leaders
• None of the Above
6
Why Social Insights?
• Listen in: Get “real-time” insights
into sales leaders’ conversations
• Watch activity: See what content
they read, who they engage with
• Be influential: learn who influences
sales leaders and engage them!
Build your brand armed with social media insights…
7
How We Generated Social Insights?
• Twitter as proxy for social media activity
• Twitter activity of 580 Sales Leaders
• From B2B and B2C industries, and inbound
and outbound sales operations
• Over 90-day period: July 1 to Sept 30, 2014
• Analyzed 68,310 tweets and 44,043 links
• Total follower reach: 1,182,357
• Median number of followers: 356
8
What Topics and Conversations Do
Sales Leaders Engage In?
9
Which Social Networks Do They Use?
Twitter continues to be a “hub” for cross-posting
content between social networks, particularly
content easily consumable in both the desktop and
mobile environment like video, pictures, and slide
decks.
10
Hashtags Reveal Topics and Events
Business Personal
11
Headline Keywords Shared
12
Actionable Insights?
• Sales Leaders are active on multiple social networks and
share different media types
• They mix business and personal when engaging on
social networks. This enables them to “humanize” their
approach and more easily connect as real people
• Popular hashtags and keywords reveal what
conversation and topics they are engaging in
13
Which Content Sources Do
Sales Leaders Engage in Most?
14
Content Sources Shared
• Mainstream media reflect broader
trends and topics in business,
marketing, and tech
• Industry media plays a critical role
in shaping conversations w/ peers
and prospects; driven by
submissions from thought leaders
• Social media platforms are used to
share both job-related and
personal interest content
% of 100 most popular shared domains
15
Most Shared Mainstream Sources
11. BusinessWeek
12. WIRED
13. USA Today
14. Medium
15. Time
16. The Washington Post
17. CNN Money
18. The New York Times (Free)
19. Bloomberg
20. BuzzFeed
21. CNBC
22. Yahoo! Finance
23. The Guardian
24. MarketWatch
25. ABC News
1. Forbes
2. Inc. Magazine
3. The New York Times (Paid)
4. HBR Blogs
5. Entrepreneur
6. The Wall Street Journal
7. The Huffington Post
8. Fast Company
9. WSJ Blogs
10. ESPN
16
Most Shared Industry Sources
11. MarketingProfs
12. The Sales Blog
13. Gigaom
14. Salesforce Blog
15. The Verge
16. Re/Code
17. ZDNet
18. Buffer Blog
19. Marketing Land
20. Social Media Today
21. Top Sales World
22. MediaPost
23. Digiday
24. Social Media Examiner
25. Sales Benchmark Index
1. Business Insider
2. Mashable
3. TechCrunch
4. HubSpot Blog
5. The Business Journals
6. VentureBeat
7. Adweek
8. Business2Community
9. AdvertisingAge
10. The Next Web
17
Actionable Insights?
• Sales Leaders read and share both mainstream and
industry media content
• Popular industry media is often driven by thought-
leader bylines, guest posts, and industry research
18
Who Most Influences Sales Leaders?
19
People Sales Leaders Mention Most
Mentioning a person by name can
mean a few different things in social
media: giving credit to someone for an
idea or piece of content being shared,
engaging someone directly in
conversation, or giving a shout-out to a
person you’ve recently met.
In any context, being mentioned is a
sign that a person is an active part of
the social conversation, and those
mentioned most are the people you’ll
find at the center of engaging
conversations between sales
professionals.
This word cloud shows the people
mentioned most by sales leaders
during the report period.
20
People Sales Leaders Mention Most
* Based on unique # of sales leaders in the sample who mentioned the person.
11. @scoremoresales
12. @jill_rowley
13. @markroberge
14. @TiborShanto
15. @TheSalesHunter
16. @motoceo
17. @funnelholic
18. @nflcommish
19. @Mike_Kunkle
20. @BarackObama
21. @mcuban
22. @ReferralSales
23. @keenan
24. @simonsinek
25. @jeff_haden
26. @jimmyfallon
27. @RobertTerson
28. @jeffbullas
29. @bhalligan
30. @darrenrovell
31. @StuartScott
32. @GrantCardone
33. @kenkrogue
34. @babettetenhaken
35. @barbaragiamanco
36. @DanWaldo
37. @markwschaefer
38. @jamietshanks
39. @srichardv
40. @jaybaer
41. @gerhard20
42. @JoePulizzi
43. @milesaustin
44. @BrennerMichael
45. @rwang0
46. @Steveology
47. @TimHowardGK
48. @iSocialFanz
49. @chiefmartec
50. @jeffshore
1. @iannarino
2. @jillkonrath
3. @MarketingProfs
4. @HeinzMarketing
5. @KingJames
6. @Sales_Source
7. @dmscott
8. @davidabrock
9. @kokasexton
10. @ValaAfshar
21
How Do Sales Leaders Build an
Influential Brand on Social Media?
22
Top 50 Sales Influencer:
Barbara Giamanco
• Contributing blogger for Top Sales World,
LinkedIn, and Harvard Business Review
• Co-Authored The New Handshake: Sales
Meets Social Media
• Her company recognized as one of the top
Social Selling Training Companies
• Trained more than 30,000 sellers for world-
class companies such as Microsoft and CNN
23
“Today’s buyer is
digitally driven, socially
connected, mobile,
and empowered with
unlimited access to
information.”
Jill Rowley, Social Selling Evangelist
Be Where Buyers Are
24
Choose the Right Channel
25
Success Advice
• Robust profiles
• Expanded connections
• Observe others
• Engage influencers
• Thought leadership
• Share content
• Active participation
26
1. Consider popular keywords, hashtags, and topics when
developing your strategy to reach and engage prospects
2. Target right media sources for sharing relevant content and
developing your byline and guest posting strategy
3. Follow and engage top influencers while you go down the
path to becoming one too!
4. Understand that your buyers are now on social and mobile
5. Build your personal brand on the social channel(s) where
your buyers are, and where you enjoy participating!
5 Key Takeaways
27
What’s Next?
• Starting Q&A now…
• Engage us: @Leadtail and @barbaragiamanco
• We’ll make presentation deck and recording
available soon
Thank You!

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Leadtail + Social-Centered Selling Webinar

  • 1. Discover How Sales Leaders Win on Social Media
  • 2. 2 Today’s Presenters Carter Hostelley Founder & CEO @Leadtail Karri Carlson VP Social Insights @Leadtail Barbara Giamanco Social Selling Author, Speaker @Barbaragiamanco
  • 3. 3 You’re Probably Wondering… • Q&A at the end but submit questions anytime • The webinar deck and recording will be available after today’s presentation • Didn’t get a copy of social insights report on sales leaders? Email: hello@leadtail.com • Hashtag for today? #SocialSelling
  • 5. 5 Quick Poll: Best Describes You? • Sales Professional • Sales Management • Vendor that Sells to Sales Leaders • None of the Above
  • 6. 6 Why Social Insights? • Listen in: Get “real-time” insights into sales leaders’ conversations • Watch activity: See what content they read, who they engage with • Be influential: learn who influences sales leaders and engage them! Build your brand armed with social media insights…
  • 7. 7 How We Generated Social Insights? • Twitter as proxy for social media activity • Twitter activity of 580 Sales Leaders • From B2B and B2C industries, and inbound and outbound sales operations • Over 90-day period: July 1 to Sept 30, 2014 • Analyzed 68,310 tweets and 44,043 links • Total follower reach: 1,182,357 • Median number of followers: 356
  • 8. 8 What Topics and Conversations Do Sales Leaders Engage In?
  • 9. 9 Which Social Networks Do They Use? Twitter continues to be a “hub” for cross-posting content between social networks, particularly content easily consumable in both the desktop and mobile environment like video, pictures, and slide decks.
  • 10. 10 Hashtags Reveal Topics and Events Business Personal
  • 12. 12 Actionable Insights? • Sales Leaders are active on multiple social networks and share different media types • They mix business and personal when engaging on social networks. This enables them to “humanize” their approach and more easily connect as real people • Popular hashtags and keywords reveal what conversation and topics they are engaging in
  • 13. 13 Which Content Sources Do Sales Leaders Engage in Most?
  • 14. 14 Content Sources Shared • Mainstream media reflect broader trends and topics in business, marketing, and tech • Industry media plays a critical role in shaping conversations w/ peers and prospects; driven by submissions from thought leaders • Social media platforms are used to share both job-related and personal interest content % of 100 most popular shared domains
  • 15. 15 Most Shared Mainstream Sources 11. BusinessWeek 12. WIRED 13. USA Today 14. Medium 15. Time 16. The Washington Post 17. CNN Money 18. The New York Times (Free) 19. Bloomberg 20. BuzzFeed 21. CNBC 22. Yahoo! Finance 23. The Guardian 24. MarketWatch 25. ABC News 1. Forbes 2. Inc. Magazine 3. The New York Times (Paid) 4. HBR Blogs 5. Entrepreneur 6. The Wall Street Journal 7. The Huffington Post 8. Fast Company 9. WSJ Blogs 10. ESPN
  • 16. 16 Most Shared Industry Sources 11. MarketingProfs 12. The Sales Blog 13. Gigaom 14. Salesforce Blog 15. The Verge 16. Re/Code 17. ZDNet 18. Buffer Blog 19. Marketing Land 20. Social Media Today 21. Top Sales World 22. MediaPost 23. Digiday 24. Social Media Examiner 25. Sales Benchmark Index 1. Business Insider 2. Mashable 3. TechCrunch 4. HubSpot Blog 5. The Business Journals 6. VentureBeat 7. Adweek 8. Business2Community 9. AdvertisingAge 10. The Next Web
  • 17. 17 Actionable Insights? • Sales Leaders read and share both mainstream and industry media content • Popular industry media is often driven by thought- leader bylines, guest posts, and industry research
  • 18. 18 Who Most Influences Sales Leaders?
  • 19. 19 People Sales Leaders Mention Most Mentioning a person by name can mean a few different things in social media: giving credit to someone for an idea or piece of content being shared, engaging someone directly in conversation, or giving a shout-out to a person you’ve recently met. In any context, being mentioned is a sign that a person is an active part of the social conversation, and those mentioned most are the people you’ll find at the center of engaging conversations between sales professionals. This word cloud shows the people mentioned most by sales leaders during the report period.
  • 20. 20 People Sales Leaders Mention Most * Based on unique # of sales leaders in the sample who mentioned the person. 11. @scoremoresales 12. @jill_rowley 13. @markroberge 14. @TiborShanto 15. @TheSalesHunter 16. @motoceo 17. @funnelholic 18. @nflcommish 19. @Mike_Kunkle 20. @BarackObama 21. @mcuban 22. @ReferralSales 23. @keenan 24. @simonsinek 25. @jeff_haden 26. @jimmyfallon 27. @RobertTerson 28. @jeffbullas 29. @bhalligan 30. @darrenrovell 31. @StuartScott 32. @GrantCardone 33. @kenkrogue 34. @babettetenhaken 35. @barbaragiamanco 36. @DanWaldo 37. @markwschaefer 38. @jamietshanks 39. @srichardv 40. @jaybaer 41. @gerhard20 42. @JoePulizzi 43. @milesaustin 44. @BrennerMichael 45. @rwang0 46. @Steveology 47. @TimHowardGK 48. @iSocialFanz 49. @chiefmartec 50. @jeffshore 1. @iannarino 2. @jillkonrath 3. @MarketingProfs 4. @HeinzMarketing 5. @KingJames 6. @Sales_Source 7. @dmscott 8. @davidabrock 9. @kokasexton 10. @ValaAfshar
  • 21. 21 How Do Sales Leaders Build an Influential Brand on Social Media?
  • 22. 22 Top 50 Sales Influencer: Barbara Giamanco • Contributing blogger for Top Sales World, LinkedIn, and Harvard Business Review • Co-Authored The New Handshake: Sales Meets Social Media • Her company recognized as one of the top Social Selling Training Companies • Trained more than 30,000 sellers for world- class companies such as Microsoft and CNN
  • 23. 23 “Today’s buyer is digitally driven, socially connected, mobile, and empowered with unlimited access to information.” Jill Rowley, Social Selling Evangelist Be Where Buyers Are
  • 25. 25 Success Advice • Robust profiles • Expanded connections • Observe others • Engage influencers • Thought leadership • Share content • Active participation
  • 26. 26 1. Consider popular keywords, hashtags, and topics when developing your strategy to reach and engage prospects 2. Target right media sources for sharing relevant content and developing your byline and guest posting strategy 3. Follow and engage top influencers while you go down the path to becoming one too! 4. Understand that your buyers are now on social and mobile 5. Build your personal brand on the social channel(s) where your buyers are, and where you enjoy participating! 5 Key Takeaways
  • 27. 27 What’s Next? • Starting Q&A now… • Engage us: @Leadtail and @barbaragiamanco • We’ll make presentation deck and recording available soon Thank You!